Avita of Wells

Gwen

My friend is already in memory care at Avita of Wells. I like the environment and I like the staff. They were very engaging, they were energetic, and they tailored their responses to my friend to engage him. He was not happy about being there, and he was very scared because he didn't want to be out of his home, but they managed to get him to feel comfortable and engage with others in a very short period of time. In dealing with him, they are wonderful. He has special dietary needs, and they can meet those needs. Some of them are a little eccentric, but they still are able to meet them to make him feel more normal like himself. The administrative staff was fabulous in walking me through all of my concerns and fears and preconceived notions that I had about what this experience was going to be like. They were very helpful in helping me to see what was going on and to be calmer. So I feel very good about the decision I made. They provide three meals a day. It didn't have any smell that you would assume would be in a nursing home facility. There were no nasty smells there. It was very clean. It was very tidy. There was nothing disturbing. And I have a very sensitive nose, I have severe allergies and I wasn't triggered by anything in there. The grounds were immaculate and the garden area for the tenants was just beautiful. It was well-maintained and well-kept, and it was very clean and organized and not cluttered. It was very tidy. They have a lot of activities. They have an entire list of different activities available, including painting classes and different things that the tenants can participate in, which comes in handy for my friend. He is a photographer by trade, and they are even willing to put something together that would engage him and outings where he could continue his photography work. That's his passion, and no matter how old he gets or how far his memory has gone, that's what he's going to carry with them, and they're allowing him to do that. I was very impressed with it. And I looked at several before I made my decision. It's very expensive but they have so far exceeded all my expectations for my friend. Each neighborhood has a beautiful courtyard. Lovely grounds, nice flowers, and lawn. It's just beautiful.

Kimberly

My mother-in-law is now living in Avita of Wells, and it's been a good experience. So far, we are happy and satisfied. Her room is adequate. The staff is very friendly and try to do what they can. They also have a nice dining area. If we had one thing that I would want somebody to know, it would be very handy if family members were able to call their loved ones. This particular facility does not have accommodations for that. It's just very tough to get through, and we're a little frustrated with that. Other than that, we don't really have any complaints. They have all kinds of events. They have manicures, pedicures, paintings, classes, and music. They go on a van trip once a month. They definitely have a full schedule of events to keep people busy, which is very helpful. In terms of the price, it's very expensive.