Alpine Skilled Nursing & Rehabilitation

Janet

My friend is at Alpine Skilled Nursing & Rehabilitation. She has been there for six months now. I don't care for it because they don't make her get showers or baths. I think their food is pretty good. But some of the aides would slam cabinet doors when people are trying to sleep. They're friendly enough, but I just wouldn't want my loved one there. The staff is pretty good. They're good about letting my friend go out when I go and pick her up. I don't have any problem signing her out. I just wish they would make her bathe more. My friend's room is sort of like a hospital room. They have a common area there. They have activities at 10 and 2 every day, Monday through Friday, but I cannot get her to go to any of the activities. They had an interpreter who acted like Elvis, he came and performed for them, and my friend went to that. So they do things every day, but she won't go to them.

Jo

My great grandma lives in Alpine Skilled Nursing And Rehabilitation, and I like that they have a single unit room there. Each person has their own room and as far as I can tell, it's roomy. Right now with COVID, we're only allowed in if we get there early and do a rapid test. Thus far, we've been just communicating with her through the window and so far, it's been working. Her room is really nice, and so far she's with a staff that has been good to her. She only had one situation where a lady tried to make her walk, and she couldn't walk because both of her knees have had major surgeries. She had to explain that she was unable to walk and had to show her knees to her. Then the lady said, "Okay." The only thing I didn't like was her approach. I was thinking that naybe because she was a younger person, and sometimes they are a little insensitive, but they could train their CNAs to be more sensitive or when you have a new patient, do a little dig on their history first. Think why they're there for, and what they're able to do. Other than that everything has been fine. There's several activities that they do too, and the activity director is on top of her job. Overall, I think it's a good place because it's spacious and they have more privacy in their rooms. It's almost like a mini-apartment with no kitchenette or anything, yet everything else is right there in her room. It's just a better living situation, and I don't think they feel as isolated and alone there.