Park Vista Retirement Living - North Hill

Offers Assisted Living, Independent Living, and Memory Care

12 Reviews

$$$

1451 20th Ave

East Moline

61260

Park Vista Retirement Living - North Hill

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4.1 12

Wendy 2022-01-02 Park Vista Retirement Living - North Hill was very nice and very friendly. There were lots of things to do. The guy that does the tours was very nice. I have nothing bad to say about any of it as far as the public places. I saw people chatting everywhere and people walking around. It wasn't a mealtime, so we didn't see people eating, but the dining rooms were open. It was pretty lively. They showed me the one-bedroom with a den. It was very clean, but very small, and pretty outdated. There's not much with the finishes, it's just kind of blah, you can't paint the walls or anything; outdated carpet. They've got independent living and assisted living, and their prices go by what tier you're in as far as care needs. They have a bus or a van to take you to your doctors' appointments and things like that, but if you wanted to go out to eat, they would not take you to a restaurant. It's just for mostly doctors' appointments or maybe groceries, but I think you have to be in a group to do that. It's a nice place. I wouldn't have any problem with my parents living there, but part of the reason I decided not to go is because the rooms were small. I know they're small everywhere and all those things, but they also were pretty bland. The appliances were older, the cupboards were older, and the carpet was older. That would be my only complaint about it. I visited this facility

5 4 1

ReviewerFC100320F 2020-10-05 We visited Park Vista Retirement Living - North Hill. The clients there seemed happy, comfortable, and interactive with each other. There was one woman that was kind of lost and wandering, and she was made to feel comfortable, and got back to her area where she needed to be by the person who was giving us the tour, and that person was excellent; answered a lot of questions and was very helpful. Room sizes are adequate and very desirable. I'm not able to comment on the activities in the memory section. I would like to have heard more about that, but we just didn't talk about it much. They did very well touring. The staff who gave the tour was excellent. I visited this facility

5 5 1

Cathy 2018-05-04 My mother is at The Legacy at Park Vista. The staff is very friendly. It's a beautiful setting with beautiful grounds. Her room has a nice-sized living room, a kitchenette, a good-sized bedroom and a bathroom. They have bingo, arts and crafts, sing-alongs, happy hour twice a week, and some type of reception or party at least once a month. I am a friend or relative of a current/past resident

5 4 1

Elizabeth 2021-02-15 We like Park Vista Retirement Living a lot. I liked the gal who showed us around, and I liked that it's larger than the other one we toured. It was clean. I wish I could have seen more of it, but because of COVID, we could only see a couple of empty apartments. The hallways were very clean, and there were no weird smells, and I liked that. I only talked with one lady, and she was great. The facility was bigger, and it was more of a complex. The other facility was more homey, but that doesn't matter much to me. It was also well kept. I visited this facility

5 5 1

Larry 2021-02-08 Park Vista was pretty nice. The rooms were a little small, but they're OK and clean enough. The staff members were nice. Of course, they're trying to sell the place, but they were good. I didn't see all the facilities. I just went to a couple of rooms and looked. I didn't tour the grounds or go into the kitchen area. There was nobody eating right there because all of the tables were pushed against the wall because of Covid. There were no events going on or anything, so I didn't really get to see a lot of the things that they would do normally for seniors. The dining area was a restaurant type thing. I visited this facility

5 5 1

Sfonseca 2019-12-04 Apartment nice, good view, not enough closet space but rooms nice size full frig. And stove enough cupboards.Food don’t know about, presenter a little cold. Of the 3 I looked at Palmer was friendliest,cleanest, rooms best in size and offered the most amenities. New perspective and Palmer both called me after tour park vista did not, I visited this facility

5 3 1

Janet 2019-05-28 We went to Park Vista. The apartments were very nice and clean, but there were lots of them, so it would be very hard for a 90-plus person to find their way around. It was very confusing going up and down the elevator. It was after the lunch hour that we visited, and people were going back into their apartments from the cafeteria. Some of them were coming back from a bus trip where it had taken them to an off-property restaurant for lunch that day. The dining area was very confusing. It was a long way from the apartments to the cafeteria. Well, the staff members were very nice, and they had a small library and a small game room. I visited this facility

5 4 1

Gina 2019-05-28 My mom thought Park Vista was perfect. They had better sized rooms than others in the area. They all had a patio or balcony. The person who accommodated us was very pleasant and very nice. The dining area looked clean. The apartment was definitely homey. Residents were playing games. They were very accommodating. I visited this facility

5 5 1

Darwin 2019-04-30 Park Vista is probably the best. It is favored by myself and my brothers. We had a good interaction with the staff members. The dining area is very nice. Activities are standard-like but they are the ones that keep the residents active and keep them from going outside the place. The place is very clean, too. I visited this facility

5 4 1

Janet 2019-01-25 We looked at Park Vista. It had assisted living and independent living. The residents weren't as friendly as the people at the other community I saw. The living quarters were bigger, but they only had meals twice a day, not three times a day. Their dining area was mediocre; it wasn't a friendly atmosphere. Their dining area was down in the basement so you couldn't look outside to enjoy the view when you're eating a meal. I visited this facility

5 3 1

wjaws 2012-07-20 My parents enjoy living here. The apartment are nice sizes, small full kitchen, and free services include transportation, activities (many to choose from), nurse on call, security, and medic alert. You choose your meal plans. My parents enjoyed interacting with the other residents who were pleasant. They took part in activities such as playing cards, movies, special themed events, Weight Watchers, manicure/pedicure, hair salon, and more. The staff was very caring and responsive to their needs. I visited this facility

5 4 1

Thomas 2021-11-14 Park Vista Retirement Living - North Hill was fine. The staff told me a little bit about the place. We didn't walk through the place very much. He showed me the dining room, and then we walked up to see the room he was talking about. Then he talked about pricing and some things like what we would need to know about how the process would go. The room I looked at was a one-bed apartment. I guess they have some studios and stuff too. I visited this facility

5 3 1

1451 20th Ave, East Moline, IL 61260

Call (800) 385-2527

Park Vista Retirement Living - North Hill (800) 385-2527

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Reviews of Park Vista Retirement Living - North Hill

12 Reviews Write a review

Food

(1 Review)

Staff

(9 Reviews)

Facility

(9 Reviews)

Activities

(Not Rated)

Value

(Not Rated)

Assisted Living Reviews for Park Vista Retirement Living - North Hill

January 02, 2022

By Wendy

I visited this facility

Park Vista Retirement Living - North Hill was very nice and very friendly. There were lots of things to do. The guy that does the tours was very nice. I have nothing bad to say about any of it as far as the public places. I saw people chatting everywhere and people walking around. It wasn't a mealtime, so we didn't see people eating, but the dining rooms were open. It was pretty lively. They showed me the one-bedroom with a den. It was very clean, but very small, and pretty outdated. There's not much with the finishes, it's just kind of blah, you can't paint the walls or anything; outdated carpet. They've got independent living and assisted living, and their prices go by what tier you're in as far as care needs. They have a bus or a van to take you to your doctors' appointments and things like that, but if you wanted to go out to eat, they would not take you to a restaurant. It's just for mostly doctors' appointments or maybe groceries, but I think you have to be in a group to do that. It's a nice place. I wouldn't have any problem with my parents living there, but part of the reason I decided not to go is because the rooms were small. I know they're small everywhere and all those things, but they also were pretty bland. The appliances were older, the cupboards were older, and the carpet was older. That would be my only complaint about it.

Provider Response

Hi Wendy thank you for the review. We appreciate your opinions very much. I did want to point out that we have started renovating all of our apartments in 2020 however it is a really big job for our maintenance department as we have nearly 200 apartments here at Park Vista. We have gotten about 1/3 of them done so far. Our apartment sizes are all very comparable to all of our independent and assisted living competitors and we've even been told that they're too big. Everyone has different preferences. We have weekly outings to restaurants that our shuttle takes residents to that have signed up for so long as it is safe (covid is always taken into consideration) and other types of fun outings as well. We generally reserve the grocery, church, trips to the post office, etc. for weekends because the week is usually pretty busy with doctors' appointments which have to take priority. Group trips are not required for those kinds of things. Our staff, nursing staff and cares are excellent. We had our state survey recently and passed with flying colors during a pandemic. Our staff care for our residents just like family and we have been in this industry for 20+ years. Should you find that you're unhappy, we would hope to see you again.

October 05, 2020

By ReviewerFC100320F

I visited this facility

We visited Park Vista Retirement Living - North Hill. The clients there seemed happy, comfortable, and interactive with each other. There was one woman that was kind of lost and wandering, and she was made to feel comfortable, and got back to her area where she needed to be by the person who was giving us the tour, and that person was excellent; answered a lot of questions and was very helpful. Room sizes are adequate and very desirable. I'm not able to comment on the activities in the memory section. I would like to have heard more about that, but we just didn't talk about it much. They did very well touring. The staff who gave the tour was excellent.

May 04, 2018

By Cathy

I am a friend or relative of a current/past resident

My mother is at The Legacy at Park Vista. The staff is very friendly. It's a beautiful setting with beautiful grounds. Her room has a nice-sized living room, a kitchenette, a good-sized bedroom and a bathroom. They have bingo, arts and crafts, sing-alongs, happy hour twice a week, and some type of reception or party at least once a month.

Independent Living Reviews for Park Vista Retirement Living - North Hill

February 15, 2021

By Elizabeth

I visited this facility

We like Park Vista Retirement Living a lot. I liked the gal who showed us around, and I liked that it's larger than the other one we toured. It was clean. I wish I could have seen more of it, but because of COVID, we could only see a couple of empty apartments. The hallways were very clean, and there were no weird smells, and I liked that. I only talked with one lady, and she was great. The facility was bigger, and it was more of a complex. The other facility was more homey, but that doesn't matter much to me. It was also well kept.

February 08, 2021

By Larry

I visited this facility

Park Vista was pretty nice. The rooms were a little small, but they're OK and clean enough. The staff members were nice. Of course, they're trying to sell the place, but they were good. I didn't see all the facilities. I just went to a couple of rooms and looked. I didn't tour the grounds or go into the kitchen area. There was nobody eating right there because all of the tables were pushed against the wall because of Covid. There were no events going on or anything, so I didn't really get to see a lot of the things that they would do normally for seniors. The dining area was a restaurant type thing.

Provider Response

Unfortunately covid restrictions made a lot of changes to our normal day to day life here. Thankfully we were able to keep our covid numbers very low. Also, we have started to have our vaccine clinics. We are hopeful that life will be able to return to normal very soon. We have been able to start activities back up with social distancing and only certain number of residents allowed at a time. This is a step in the right direction and it is continuously headed that way. Tours are still limited but we have been very successful using zoom for virtual tours. Thank you for your review!

December 04, 2019

By Sfonseca

I visited this facility

Apartment nice, good view, not enough closet space but rooms nice size full frig. And stove enough cupboards.Food don’t know about, presenter a little cold. Of the 3 I looked at Palmer was friendliest,cleanest, rooms best in size and offered the most amenities. New perspective and Palmer both called me after tour park vista did not,

May 28, 2019

By Janet

I visited this facility

We went to Park Vista. The apartments were very nice and clean, but there were lots of them, so it would be very hard for a 90-plus person to find their way around. It was very confusing going up and down the elevator. It was after the lunch hour that we visited, and people were going back into their apartments from the cafeteria. Some of them were coming back from a bus trip where it had taken them to an off-property restaurant for lunch that day. The dining area was very confusing. It was a long way from the apartments to the cafeteria. Well, the staff members were very nice, and they had a small library and a small game room.

May 28, 2019

By Gina

I visited this facility

My mom thought Park Vista was perfect. They had better sized rooms than others in the area. They all had a patio or balcony. The person who accommodated us was very pleasant and very nice. The dining area looked clean. The apartment was definitely homey. Residents were playing games. They were very accommodating.

April 30, 2019

By Darwin

I visited this facility

Park Vista is probably the best. It is favored by myself and my brothers. We had a good interaction with the staff members. The dining area is very nice. Activities are standard-like but they are the ones that keep the residents active and keep them from going outside the place. The place is very clean, too.

January 25, 2019

By Janet

I visited this facility

We looked at Park Vista. It had assisted living and independent living. The residents weren't as friendly as the people at the other community I saw. The living quarters were bigger, but they only had meals twice a day, not three times a day. Their dining area was mediocre; it wasn't a friendly atmosphere. Their dining area was down in the basement so you couldn't look outside to enjoy the view when you're eating a meal.

July 20, 2012

By wjaws

I visited this facility

My parents enjoy living here. The apartment are nice sizes, small full kitchen, and free services include transportation, activities (many to choose from), nurse on call, security, and medic alert. You choose your meal plans. My parents enjoyed interacting with the other residents who were pleasant. They took part in activities such as playing cards, movies, special themed events, Weight Watchers, manicure/pedicure, hair salon, and more. The staff was very caring and responsive to their needs.

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Memory Care Reviews for Park Vista Retirement Living - North Hill

November 14, 2021

By Thomas

I visited this facility

Park Vista Retirement Living - North Hill was fine. The staff told me a little bit about the place. We didn't walk through the place very much. He showed me the dining room, and then we walked up to see the room he was talking about. Then he talked about pricing and some things like what we would need to know about how the process would go. The room I looked at was a one-bed apartment. I guess they have some studios and stuff too.

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Questions about Park Vista Retirement Living - North Hill

What ongoing training does the staff receive in dementia care?

Annual training

What programs or activities does Park Vista Retirement Living - North Hill offer to enrich residents' well-being?

We have man activities that we offer including: yoga, exercise class, bingo, gardening club, weekly happy hour, weekly outings and more.

What transportation services does Park Vista Retirement Living - North Hill offer to assisted living residents?

We offer a shuttle service Monday through Friday for doctors appointments and Saturday and Sunday for trips to the grocery store, post office and bank.

What makes the chef or dining program at Park Vista Retirement Living - North Hill exceptional? What kind of menu can assisted living residents expect?

We make all of our food in-house and always have a make it fresh menu for many options to chose from.

What safety features or security measures does Park Vista Retirement Living - North Hill offer to assisted living residents?

All of our residents are provided a safety pendant to use in case of emergency or assistance from staff.

How does Park Vista Retirement Living - North Hill keep residents' families informed about their loved ones?

We use our Facebook page, our website and we send letters.

If Park Vista Retirement Living - North Hill accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Yes we do so long as the resident is able to care for them. There is a $500 refundable deposit.

What ongoing senior care training does the staff receive?

Annual training for dementia and Alzheimer's.

Describe the overall population of independent living residents at Park Vista Retirement Living - North Hill. What is their average age? What are their favorite things to do?

Our average aged person is in their 80's and they like to visit with friends in the dining room at meal times, play bingo, exercise and craft and more.

What are some recent off-site events that the community activity director at Park Vista Retirement Living - North Hill has organized?

Lunch at Red Lobster, lunch at Miss Mamies, we have a Farmer's Market event coming up.

What transportation services does Park Vista Retirement Living - North Hill offer to independent living residents?

We offer a shuttle service Monday through Friday for doctors appointments and Saturday and Sunday for trips to the grocery store, post office and bank.

What makes the chef or dining program at Park Vista Retirement Living - North Hill exceptional? What kind of menu can independent living residents expect?

We make all of our food in-house and always have a make it fresh menu for many options to chose from.

What common areas are available for independent living residents?

Lobby, dining room, library, in-house dollar store.

What safety features or security measures does Park Vista Retirement Living - North Hill offer to independent living residents?

Fab access complex - only residents and employees are provided fabs.

If Park Vista Retirement Living - North Hill accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Dogs and cats must be kept in the apartment unless going for a walk out doors.

Does Park Vista Retirement Living - North Hill work with an agency or registry to provide nursing and medical assistance as needed?

Independent residents are not provided nursing care - this must be arranged with their primary care physician by the resident and/or their family.

What safety features or security measures does Park Vista Retirement Living - North Hill provide to protect residents who wander?

For any residents who wander, we recommend our locked memory care unit. This keeps our residents in an enclosed location where they are safe.

What programs or activities does Park Vista Retirement Living - North Hill offer to keep residents engaged? How does the staff engage residents' long-term memories?

We have a specialized activity program for our memory care residents and we work one on one to help engage them.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

We obtain a physician assessment from the primary care physician and then our Director of Healthcare or Assistant Director of nursing provides the initial assessment.

What techniques does Park Vista Retirement Living - North Hill use to support memory care residents during mealtimes?

Our memory care residents sit in a communal dining room where they are overseen by caregivers to make sure they're eating ok and if assistance is needed.

How does Park Vista Retirement Living - North Hill keep residents' families informed about their loved ones' health?

Our nurses are in constant contact with family via phone calls.

Describe the neighborhood around Park Vista Retirement Living - North Hill. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Beautiful residential neighborhood, quiet with lots of beautiful views, animals, birds and more. It is quiet and beautiful and the neighbors are respectful and kind.

Is Park Vista Retirement Living - North Hill affiliated with a hospital if more care is needed?

We are not affiliated with but work with both Genesis and Trinity on a regular basis. In regards to Hospice, we will work with Heartland Hospice, Genesis, Trinity, Compassus or any other agency the family would choose.

Costs for Park Vista Retirement Living - North Hill

Cost of Assisted Living

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Cost of Independent Living

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Cost of Memory Care

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Photos of Park Vista Retirement Living - North Hill

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Services and Amenities of Park Vista Retirement Living - North Hill

Costs

All Inclusive Rent
Rent Plus Care Fees
Entry Fee
Assisted Living Starting At: $4755/month
Independent Living Starting At: $2300/month
Memory Care Starting At: $5760/month

Room and housing options

Studio Apartments
Housing Extra: Villas

Dining options

In Room Kitchenette
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Hiking Trails
Garden And Patio
Resident Parking
Spa
Features Extra: Theater Room,Library,On Site Pub

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Technology and entertainment

Technology Extra: Personal Emergency Call System, I N2 L System

Health services

Medication Management
Nurse On Staff: Yes

Activities

Offsite Activities
Music
Games
Wii Sports

Financial guidance

Home Sale Assistance
Va Benefits Consultation
Financing Advice
Financial Aid

Guest services

Guest Parking

Languages

English

General

Resident Capacity: 193
Respite Care
Pets: Yes

Range of services

Range Of Services Extra: Continence Management,Insulin Checks,Catheter, Wound And Colostomy Bag Care

Types of care

Dressing And Grooming
Bathing And Toileting
Meal Preparation

Payment options

Credit Card
Check
Payment Options Extra: Aid And Attendance

Licenses

State Licenses: 5104598

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About Park Vista Retirement Living - North Hill

At Park Vista, our residents enjoy the comforts of home combined with a full range of retirement living amenities. Your peace of mind is our first priority.

Independent & Villa Living: Park Vista was developed to be the ideal environment for independent-thinking seniors who appreciate the benefits of supportive care.

Spacious Private Apartments and Villas
Home cooked meals served Restaurant Style daily
Basic Cable TV
Transportation 7 days a week and by appointment
Housekeeping and Laundry Services
Personal Emergency Call System
24 Hour Staff
Activities including wellness and educational programs, live entertainment and games
Beauty salon and barber shop on-site
Private dining room and lounges to entertain family and guests
Small pets welcome
Underground Parking, Garages and storage units available
Resident controlled room temperature
Window blinds

If the activities of daily living become more difficult, we can assist you. Our 24 hour caring staff is trained to provide our residents with:

Medication assistance
Dressing
Bathing
Hygiene
Mobility
Continence management
Insulin checks
Catheter, wound and colostomy bag care

Memory Care:

With a full time Nursing Staff, The Legacy at Park Vista is committed to person centered care for our residents with dementia. The Legacy consists of individual apartments, common area, dining area, lounge and outdoor deck. Apartments are light filled, private and spacious in a secure area of Park Vista.

What Makes Us Special

Our retirement campuses are nestled among acres of beautifully wooded grounds, and offer a broad range of lifestyle and care options, which provide our residents with worry-free retirement living.

Park Vista Retirement Living - North Hill

Reviews of Park Vista Retirement Living - North Hill

Assisted Living Reviews for Park Vista Retirement Living - North Hill

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Independent Living Reviews for Park Vista Retirement Living - North Hill

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Memory Care Reviews for Park Vista Retirement Living - North Hill

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Services and Amenities of Park Vista Retirement Living - North Hill

Costs

Room and housing options

Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Financial guidance

Guest services

Languages

General

Range of services

Types of care

Payment options

Licenses

About Park Vista Retirement Living - North Hill

Memory Care:

What Makes Us Special

Map of Park Vista Retirement Living - North Hill

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