BRIA of River Oaks

Latoya

My grandmother is at BRIA of River Oaks. I don't like that they are consistently understaffed, and my grandmother is not a good fit for an environment like that because she needs someone to constantly check in on her. There are no activities or interaction. They just leave her sitting in her room. I want her to be somewhere where they're promoting an exercise. I want her quality of life to be better basically, but I just realize they can't provide that. I'm not saying that they're not nice and things like that, but it seems like they're underfunded and understaffed, so they have very few nice things to work with. It's kind of rundown. There's been no new renovations. It looks pretty old. The staff are nice. I can't really say that I don't like the staff, but they're like out of touch and not that personal. I've encountered a few nice people, but they're not all like that. Overall, this is not a good fit for my grandmother. Food is awful; it's like jail food. The facility is old and rundown. It needs to be cleaned up and remodeled. The exercise that people get, they just come out in the hallway, and if you can't walk, they'll wheel you out in the hallway, and you just sit there. That's all I've ever seen. My grandmother has a single room. She doesn't share it with anybody, and that's one thing I have loved since she has been there. She has a TV, central heat, a dresser, and a nightstand, and that's it.