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Tuskawilla Nursing and Rehab Center

1024 Willa Springs Drive, Winter Springs, FL 32708

(800) 558-0653 (Call a Family Advisor)

3.21

(19 reviews)

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Reviews of Tuskawilla Nursing and Rehab Center in Winter Springs, Florida

3.21

(19 reviews)

  • Facility

    4.3

  • Staff

    4.0

  • Food

    3.4

  • Activities

    3.9

  • Value

    3.8

Patricia H.R.

3

September 12, 2021

Other

I was extremely surprised by the treatment received at the Tuskawilla Nursing & Rehab Center. I contacted your admissions representative (Ms. Debra) within a month of discharge from the hospital (this because she asked me) and after another month has elapsed between Procedures and calls about documents that were needed for the admission of my father in the facility. Finally, I sent her a fax with the approval of the insurance and surprisingly I did not get a response or return of calls from her so I had to contact the insurance so through them I could obtain the unexpected response of no beds available. I think it is inadmissible that they put the health of a patient at risk. It is known to everyone, especially the staff of a rehab center that the first 3 months are crucial for the recovery of a patient after suffering a stroke. It was not better from the beginning to inform me that they did not have space and not to waste valuable time that greatly harmed my father waiting at home for the required rehabilitation suggested by his doctor. Your admissions procedures should be less bureaucratic as it hurts the health of a human being enormously as these patients are waiting for help to recuperate.

Alphajade

5

June 25, 2020

I am/was a resident of this facility

Returning to Tuskawilla for the fourth time was a joy! Its clean, smells good. The facility is COVID free. I found the staff still compassionate and caring. Activities that resident prefers and enjoy are usually fun. Tuskawilla resembles a hotel destined for recovery of the body and spirit. The Therapy department staff works hard to get everyone going, Dietary staff prepares food that is edible and if you don't like it you can get an alternate. I especially liked that fact that a staff visits you everyday just to find out if your were ok. Tuskawilla has been standing for over 20 years. I know I was daughter of one of the first residents there. It has evolved and always manage to come through the changing external environment. COVID-19 has placed restriction on the nation and Tuskawilla is not excluded by any means, however families are not forgotten and the facility has other means for resident to communicate with their families. The facility has followed the guidelines to ensure that COVID does not enter the building. Their infection control practice is impeccable. Tuskawilla practices transparency and communicate with families when there is a sliver of a chance of difference in process that may affect the residents. Today its still stands strong with the unsung heroes that work there. I was able to leave knowing that I would be ok with all the resource put in place after my discharge to keep me well.

Pickleball Deb

5

February 26, 2020

I visited this facility

We went there to visit a friend, and we were impressed with how clean everything was, It smelled fine, not like many nursing homes. The staff seemed friendly and caring. The exercise room looked very inviting and had lots of activities for the residents to do such as bingo and card games. It seems like the staff goes out of their way to make sure the residents are happy.

miss cola.

5

February 6, 2020

I visited this facility

Tuscawilla it’s a Great facility it’s very neat and clean and the staff is excellent

lorie b

1

August 29, 2019

I am a friend or relative of a current/past resident

It is very sad that elderly residents are not cared for as they deserve, i.e. call lights unanswered, grooming non-existent, never re-positioning bedridden residents, not helping residents with meals when they need assistance, those who have wounds not properly cleaned. Very sad. No compassion. No communication among staff.

Denise C.

1

August 2, 2019

I am a friend or relative of a current/past resident

Due to poor care, they sped up the death of my loved one. Horrible response time for call button. Do not return phone calls. Grooming & personal hygiene was non-existent.

Patricia kisz

5

March 5, 2019

I am a friend or relative of a current/past resident

My husband was at this facility for rehab services for a knee replacement. The staff was exceptional from the minute he was admitted the staff was professional, sympathetic to his needs and absolutely the most knowledgeable and compassionate staff of any hospital or nursing home/ rehab my family has ever experienced. There is absolutely nothing negative I can say about this facility and I would recommend this to everyone in need.

BarbaraStout

5

February 19, 2019

I am/was a resident of this facility

The staff made me feel like part of the family. I was in need and they helped me through a difficult time. I'm not sure where I would be without the team at Tuskawilla. The rooms are clean, the food looks and tastes great! The activities staff are warm and offer great activities throughout the day.

Gary Anderson

5

February 19, 2019

I am/was a resident of this facility

Can’t say enough good about the hard working and friendly staff at Tuskawilla. The rehab staff really knew their stuff. That was the main reason I chose Tuskawilla for my rehab stay. They really knew how to motivate me and get me better. Thanks for everything!

Colorado loved ones

2

April 28, 2018

I am a friend or relative of a current/past resident

Poor quality of care trumps this facilities beautiful design and grounds. I value the service that long term care and rehab facilities provide and respect the dedication of the staff who do this important work. The facts of my loved ones care there: 1. two falls within the first 2 weeks; without standard fall precautions being done by staff 2. Surgery site infection being unreported to family or MD POA. 3. Frequent moves between rooms adds to potential confusion and disorientation for residents. Tuskawilla staff/administration: please raise the bar for this all important work you do. Thanks

jpd2012

5

April 17, 2018

I am a friend or relative of a current/past resident

Beautiful facility with friendly staff and excellent nursing care! We were very pleased with everything and would highly recommend this facility to friends and family. The building is well maintained and has a great layout. No smells as some of these places tend to have. There is even a beautiful courtyard in the center that the rehab gym overlooks with tall windows letting in natural light - a huge plus when working hard in the gym! The center is located in beautiful Winter Springs and has many local restaurants and shopping nearby for friends and family members who are visiting. Activities are also provided at the center which consists of live entertainment, games, and of course ice cream socials! The staff are warm and inviting and make you feel like part of the family. As you can tell I would recommend this place to anyone!

truthsayer111

1

July 1, 2017

I am a friend or relative of a current/past resident

Horrible nurse care you call ask questions in regards to patient whom you have durable power of attorney for do not know answers. While there and still there caught CDIS did not inform anyone while my wife does his laundry this I high contagious and spreads easily. When they put in IV guy was rude. They don't explain anything to and act like they could care less. God forbid you have to stay have frequent trips to see your loved if can stay away

yvonne-paul

1

May 17, 2017

I visited this facility

Do not take your loved one to this facility. My husband was there in April 2017. The food was awful and cold and the beverages warm.. The only time my husband had ice water was when I asked for it. That's the nicest thing I can say about this place. The facility send the wrong person to my husband's doctor's appointment and, on his last day there, when I went in to see him, he was in the same clothes he had on the day before and was covered in vomit.. I reported this place to the state.

OWSRunner

5

September 23, 2016

I visited this facility

My grandfather was admitted at this facility after a mild stroke for rehabilitation. The staff was very friendly and understanding of our very large family as all of us came to visit. The speak therapist they brought in was great. My grandfather was also appreciative of the daily activities. I personally liked the staff that was assigned to him. He was a very big man and they did everything possible to both help him, but keep him comfortable and even brought in special equipment to accommodate his size. Overall I felt he was in gods hands at this facility. I would recommend to a friend.

Oviedo

1

September 9, 2016

I am a friend or relative of a resident

The physical trainers are helpful and overall beneficial. The nursing staff is terrible; they are rude, not helpful, do not follow doctors orders and lie about what they have/have not done. Their treatment of patients is not quality. After filling several grievance reports and meetings, nothing changed and problems continued. As a result of poor care and neglect, our relative was transferred to the hospital and not even two weeks later passed away.

Denise33

4

May 13, 2015

I am a friend or relative of a resident

My father is still in rehab at Tuskawilla Nursing and Rehab Center. I like the physical therapy program there. Everybody is very nice and helpful. They have shared rooms -- e.g., a room is shared between two guests. They are very clean. The dining set-up is very nice. It is very clean and spacious. The food is good. They really have all kinds of activities. They have a few people that come in to sing and do music, and they have dominoes and bingo, but my father doesn't really do too many activities.

OviedoFl

1

March 21, 2015

I am a friend or relative of resident

Avoid this place if at all possible. If you can't avoid it make sure your family member has many unannounced visits daily. The quality of care provided is poor. The CNAs are too busy to care. The wait time after pushing the call button for help is unreliable. It felt more like a prison than skilled nursing. If your loved one has memory problems you will need to be there often to advocate on their behalf. The staff will tell them they don't remember what really happened even if they clearly do and have bruises from falling. I say this because my 50 year old husband fell down trying to go to the bathroom when no one answered his call for help. They were mad at him and questioned the roommate if he was telling the truth. It is extremely sad to see healthcare workers that do not actually care. Your loved one will be treated differently when you are not around to witness it.

Heathbar1

1

August 21, 2012

I visited this facility

Never going back to this facility again. I only went for a visit, to see if the facility would be up to par for my grandmother and I was appalled by everything I saw and heard while I was there. Staff was running around like crazy, I overheard some what I assume to be cna's in the bathroom talking about how they don't even understand why the facility is taking on more residents so often when the care isn't right for the ones they already have. I couldn't even believe that. The facility wasn't homely or welcoming but had a chaotic atmosphere. One of the residents that I had sat down with and spoke with complained about how their rooms don't get cleaned up properly and how she had over 3 UTI's since she had been there due to the nurses not doing her right. I immediately became apprehensive and didn't need to hear anything further.

Pam R

5

July 27, 2011

I am a friend or relative of a resident

This is my husband's third nursing home experience. The staff at Tuskawilla are caring, concerned, and very aware of my husband's needs. The facility is beautiful and VERY clean. I am grateful that we found Tuskawilla Rehab and Nursing facility.

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Services and Amenities of Tuskawilla Nursing and Rehab Center in Winter Springs, Florida

General

  • Resident Capacity: 98

Medicare

  • Health

    2.0

  • Overall

    3.0

  • Quality

    5.0

  • Staff

    2.0

Medicare Provider Number: 105872
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Tuskawilla Nursing and Rehab Center in Winter Springs, Florida

Map of Tuskawilla Nursing and Rehab Center

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Tuskawilla Nursing and Rehab Center

1024 Willa Springs Drive, Winter Springs, FL 32708

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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