Westminster Village in Dover

Velma

My mom is staying in Westminster Village in Dover. She's in long-term care. I like the facility itself, it's spacious. They have a lot of activities there for the residents too and everyone is friendly. They provide good service and the type of care that my mother needs. She requires a lot more attention than most. I know that they can't do one-on-one but they do the best they can with her. She is a dialysis patient and they get her there on time. It's very hard to find a place like that because a lot of the places don't even take dialysis patients. She is in a room by herself and it is a spacious room. Once it's time for her to be changed, because of her dementia, she yells out, which would disturb somebody else quite a bit so she is in a room by herself. They have nice big closets in there. They have plenty of wheelchairs because a lot of the patients there need them. They roam around freely in an area that is secured so they don't get lost. Safety is a big thing for them. It's a very large facility and they're very clean too. In every place that I've looked at so far, they would be number one to me, that's why we ended up putting my mother there. They may cost more than the other places, but we understand why and that's because you're getting better care there. We moved her from a different facility because we wanted more cleanliness and better care and that's what we ended up getting. They cost more than the other facilities that we've checked out but because of how large that place is, it has different wings for different types of patients. The cost that they have is where it is because of the type of staff they have and how large that building is. They do just about anything that you need. For my mom who requires different things, they accommodate different things that she needs. If it's something that they don't have, they get it for her. I appreciate that she's not missing anything that she had at home before having to go into a skilled nursing home because she's getting everything there.

Susan

Westminster Village in Dover was very, very nice. I liked everything about it. I looked at the assisted living for my husband, and we drove through their independent community. I liked the assisted living. However, he chose not to go. They had very cute little apartments. The people there were wonderful. I spoke to them several times, but my husband chose not to go, so I didn't pursue it any further. The staff was very kind, very knowledgeable, and very pleasant. They had a pretty, little, almost like a cafe-type setup, with a piano.

Provider Response

Heidi

I went on a tour at Westminster Village in Dover and what I liked the best was the 2-bedroom unit. It felt like you were cozy with your neighbors, but you had your own autonomy. You could go in and out from the outside or the inside of the building. They also showed me a cottage, but I decided the cottage was a little too isolated for me. I saw the apartments, the dining room, and the activity room. And I saw the way the landscaping was done. I saw all of that. The staff was a very, very nice woman. She was very knowledgeable about what my options would be there. They showed me the library, and they had a fitness room and a pool room. I saw some ladies that were shooting pool. The grounds were particularly charming, and you could do a little gardening if you wanted to. I thought that was very nice. And I found it to be very conveniently located.

Provider Response

Reviewer#LD082323B

My mom will be moving into Westminster Village in Dover. It was very well decorated. The rooms were a very generous size with private bathrooms. What I particularly liked about it was that it's a nonprofit organization. They had a patio area just outside the memory care unit. So, it's enclosed and safe. The staff who assisted us was very positive, upbeat, and informative.

Provider Response

Susan

My mother is in Westminster Village at Dover which is a continued care facility. We were very pleased with it and we recommended it to my mother-in-law. It seems like a really good choice other than a nursing home. It seems like a place that would take care of her and she's comfortable there. My oldest sister is the one they communicate with, and she gets updates on a weekly basis by phone. My mom loves it. They haven't opened up activities because of COVID, so she's only met about 5 of her neighbors. She's very excited about the activities, but she hasn't participated in them yet and she just got her second vaccination. It's very clean. My mom had an issue with her heater when she first moved in and maintenance came and fixed it right away. They have a gym, they've got a dining room but I think they give classes too but they're not open right now. She has meals delivered to her door 3 times a day. My mom is real picky about her food and she is really pleased with all the dinners that she's been given. We've had lunch with her twice now; they're really delicious and healthy.

Wanda

I visited Westminster Village in Dover, but my sister doesn't earn enough to go there. It has independent and assisted living levels, and a nursing home. It was a lovely, clean community, and the people were nice and friendly. There was a family atmosphere. We liked the living arrangements. The apartments we saw were like hotel rooms, and we were just looking for an efficiency room. The rooms had a kitchen with a microwave and a small refrigerator and offered one to three bedrooms with a den. The size was good; there was lots of closet space and space in the bathroom for your wheelchair. On one floor they had a nice kitchen-like cafeteria where everyone could come to sit down and eat. The staff explained everything to us. I talked to one of the nurses and to one of the people who cleans the room and helps with the laundry; they were great.