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Home Instead - Lemoyne, PA

15 N 12th St, Lemoyne, PA 17043

(800) 558-0653

Verified Partner

4

(8 reviews)

Offers Home Care

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Reviews of Home Instead - Lemoyne, PA in Lemoyne, Pennsylvania

4

(8 reviews)

    Lisa R

    1

    May 18, 2024

    I am a past client of this provider

    The caregivers were on their cell phones and my dad was not their priority. They did not show interest in him nor did they provide caring interaction.

    Provider Response

    Thank you for feedback. We take your experience with us very seriously, and feedback like this helps us better identify our opportunities for improvement. We are discussing this with our management team to review and rectify this issue. Please contact us if there is anything else we can do for you.

    Chrissy

    5

    July 20, 2018

    I am a current client of this provider

    Cathie is my mom's favorite provider. She's very excited when she's coming. Home Instead gives my sisters and I peace of mind, and we're very happy with the services provided.

    koko1234

    5

    June 19, 2018

    I am a current client of this provider

    Very understanding for what we need for my mother in law. We needed a service fast and the hours . Homestead was there when we needed it. The home aides are very understanding and wonderful dealing with my mother in law. They keep us informed of our mother in law with her appt ointments while taking her to and from her appointments. My mother in law seems to be happy. Thank You

    snafu-again

    5

    August 27, 2017

    I am a current client of this provider

    My husband and I are impressed by the professionalism shown by the ladies we have dealt with while still showing they are hard-working, ,cheerful ladies. They make us feel like we are a part of a large caring family,

    DaughterofJS2017

    5

    April 23, 2017

    I am a current client of this provider

    I have never had a bad experience with Home Instead, either here in Mechanicsburg, or in Pittsburgh when we used them. They are a very dedicated group of people that only hire those who truly want to work with this population. I work in Human Services professionally, so I am quite picky! We love our Mom's Caregiver, Angela. She is wonderful. In fact, the entire staff on duty at the nursing home have raved about her all along too!

    Caring_2643916

    5

    August 11, 2016

    I interviewed this provider

    Earlier this year I was faced with a situation with my mother where she needed to have someone stay with her 24/7. As an only child with no family nearby, I quickly realized I could not handle everything on my own. I met with Chris and we came up with a plan where I could spend as much time as I could with my mom, while feeling secure that she was being cared for while I also spent time with my husband and children. Overall, I was very happy with the caregivers who were assigned to my mom's care. D'anne, in particular went above and beyond to treat my mom with respect and dignity even during the days she was angry or confused. She found ways to connect with her and my mom would visibly cheer up when she showed up to stay with her. Those little things meant the world to me during such a stressful, emotional time. Only once I had a concern with another caregiver and the misunderstanding was dealt with quickly and easily. Brooke was wonderful in answering my questions about scheduling and accommodating changes. Kendra checked in with me regularly to make sure I didn't have any concerns and to make sure I was doing ok. I truthfully do not know what I would have done without having such a caring, supportive group of people that I could rely on during my mom's last few weeks with us. I will be forever grateful for their kindness in their care of my mom.

    Dad's Caregiver

    5

    March 11, 2015

    I am a current client of this provider

    I have had nothing but a positive experience with Home Instead Senior Care. My dad has been a client with them for almost 8 years. He's had many caregivers - some good, most of them excellent. We only had one instance where we felt the need to replace a caregiver and it was handled quickly and appropriately. The scheduling staff can be commended for handling their busy workload and are always pleasant when I need to contact them with a schedule change. As I've watched my aging father decline in health, I couldn't be happier with the choice we made to go with Home Instead. He's been fortunate enough to live in his own home and we feel blessed to have the compassionate care of the HI caregivers to continue to make that a reality.

    a mother's child

    1

    September 29, 2014

    I am a past client of this provider

    Under no circumstances would I recommend this agency. Although we had one caregiver we liked (who promptly found a better job), we had others who were lazy and not forthcoming with the truth. Often I would call and find that my mother didn't know anyone was with her, because the caregiver would be in the basement watching TV, rather than even checking on her (let alone caring for her). Also, despite my many requests that my mother, who has dementia and does not easily get to know people, be given the same caregiver as often as possible, new ones started showing up on an almost weekly basis--sometimes two in one day. And despite my many requests that I be notified whenever there was a new caregiver, I never was. (I would even call the office and say "Mary" wouldn't be needed next week, just to see if they would tell me that "Mary" was two caregivers ago. They never did.) When I called and left a message to say that we were terminating our service with Home Instead, the office manager had neither the courtesy nor the courage to return my call.

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    Services and Amenities of Home Instead - Lemoyne, PA in Lemoyne, Pennsylvania

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Lemoyne, PA in Lemoyne, Pennsylvania

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Lemoyne, PA

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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