Right at Home Hamilton County

Offers Home Care and Home Health Agencies

93 Reviews
Call (513) 488-1750
Right at Home Hamilton County (513) 488-1750
Hcp cert

Reviews of Right at Home Hamilton County

93 Reviews Write a review

Home Care Reviews for Right at Home Hamilton County

April 22, 2019

By Kathy V_1

I am a current client of this provider

The only thing that they do is come up with their cell phones. They come in and stay on their phone and sit down on their phone. They could work better by doing some work. My daughter went the whole week without a bath.

April 10, 2019

By Pam N_2

I am a current client of this provider

My caregiver Julie is extremely capable, knowledgeable, and skilled. She is good company. I like their expertise.

April 10, 2019

By Alan N

I am a past client of this provider

They need to have better screening of the caregivers in order to make my life easier. They need more careful with screening of the caregivers.

March 12, 2019

By Anonymous_1671

I am a current client of this provider

Some of the caregivers were very good and some were mediocre. I would like more information about the caregivers they send.

February 27, 2019

By Charles S_6

I am a past client of this provider

They have just taken care of my mother, and it has allowed me to have a little free time. They are very friendly and concerned about the patients.

February 21, 2019

By Dusty B

I am a current client of this provider

This gives me a peace of mind and makes it easier for me to go to work and to leave her. They were very friendly and very helpful in the beginning. What I would like to see is communication. I would like communication between me telling the nurse something and then telling the scheduler. I would like to have better communication among all parties.

February 21, 2019

By Anonymous_1563

I am a past client of this provider

The agency wasn't even that friendly. They were in the beginning, but they weren't able to get me the caregiver when I needed them, so I had to cancel around Christmas time. They're having staffing issues. Agencies demand that clients have certain hours and no one gets help around here.

February 14, 2019

By Anonymous_1468

I am a current client of this provider

The caregiver comes and gives my loved one a bath and cleans their room a little bit and puts them to bed. They take them out to eat so we can go out to eat somewhere. It has helped me. It has made a difference. The caregiver we have now is dependable and here when they are supposed to be and they are a nice person. They do their job well.

February 12, 2019

By Austin P

I am a current client of this provider

Having a caregiver here has helped me be more independent in my life. They are quick to take care of any situation I have, and they always supply me with a caregiver.

February 11, 2019

By Todd T_1

I am a current client of this provider

The caregivers need to show up on time. I would like the caregivers to show up on time when they are supposed to pick me up.

January 28, 2019

By Debra D_1

I am a current client of this provider

They have had someone here when I need them. I wish they would contact me so I know who is coming.

January 25, 2019

By Anna & George C

I am a current client of this provider

They have helped us by sending such good people. I like all of the caregivers who come to my house. They are all efficient and are here 24/7.

January 21, 2019

By Ronald M_5

I am a past client of this provider

I could not have handled all of this alone. It was really important because it was during a very difficult time. They were very attentive to my needs and the time to be filled.

January 17, 2019

By Earl K

I am a current client of this provider

My wife is living in a nursing home now, so there's lots of cleanup to do. Their people do what I ask them to do and do it well. They help with laundry and do what I ask without a qualm.

January 11, 2019

By Sanchez B_1

I am a current client of this provider

They do anything that I ask them to do. The caregiver comes on time and if he is going to be late, he will call me and let me know.

December 18, 2018

By Patrick "Mike" J_1

I am a current client of this provider

They're good at keeping us covered 24/7. They are our secondary agency because we have another agency that provides the main caregivers. They are very prompt at covering the things I need.

December 18, 2018

By Minerva S

I am a current client of this provider

They do the things that they are supposed to do in a suitable way. They are consistent in their care. I am impressed with how the caregivers present themselves.

December 15, 2018

By Fredi W_1

I am a current client of this provider

It has made a huge difference and made her feel like a human being again. Everything we have asked for, we have received.

December 15, 2018

By Jeannie O

I am a current client of this provider

They need to follow through with what they say they are going to do. They could follow through with what they say.

December 12, 2018

By Karen & Ryan G

I am a current client of this provider

They give me peace of mind to let me know that my mom and brother are taken care of when I am unable to be with them. This is the second time that we have worked with them. They were quick when we needed help right away.

November 20, 2018

By Lois E_1

I am a past client of this provider

They kept him very clean, they always made suggestions for him to go outside, and they always took him down to dinner. They were always very courteous, they were always on time, and I could depend on them.

November 09, 2018

By Janet G_3

I am a past client of this provider

The services helped give me more free time. The schedule was very flexible.

October 30, 2018

By Edward G_2

I am a current client of this provider

I can leave my husband to go out and do my job. I have a comfort level in knowing that he is safe, and that is the most important thing. I am using them 24/7, and I think its much better care than the retirement home.

August 29, 2018

By Anonymous

I am a current client of this provider

They do not communicate among themselves very well. They could have a greater impact on our daily life if their different heads of the departments would communicate with each other better.

August 17, 2018

By Glen U

I am a current client of this provider

The fact that the aides change so often has been negative. I can have three or four different aides in the course of a week. They are necessary. I could struggle all week and not have an aide, but I feel I need one. I live alone, so I do it to see another human being.

August 10, 2018

By Mary B_45

I am a current client of this provider

It was hard finding a good fit for a while. The ones that I am using now I have only had for a short time because it took a while to find them. My mother has a lot of little things to take care of, and they absolutely follow the details. They are very warm with my mother and pay attention to detail. Having someone there is invaluable for my mother.

August 10, 2018

By Edward O

I am a past client of this provider

I think it is very good. I would tell a friend that their services are very good. It made it better that I knew he was in good care.

August 10, 2018

By Anonymous

I am a current client of this provider

Some of them drive a bit erratically. They get me where I need to be at the right times. I've only missed very few rides because didn't show up.

July 23, 2018

By Beverly A

I am a current client of this provider

My caregiver does a fantastic job and we're the best of friends now. Whenever there's any news, she sends an email to my three boys, and sends them pictures. Two live out of town, so they're really happy to receive it.

July 23, 2018

By Carol W

I am a past client of this provider

I think that the most important thing for us was Right at Home's flexibility and their ability to change the schedule weekly. It was a huge relief to know that we were able to flex the hours up and down as we needed coverage.

June 25, 2018

By Patrick "Mike" J

I am a current client of this provider

They absolutely care and provide the best service I have ever seen. It is so nice to know that I have help and don't have to worry about someone not showing up.

June 20, 2018

By Anonymous

I am a current client of this provider

I liked the fact that the director of nursing came and met with me. My loved one doesn't have to call me 500 times a day.

June 20, 2018

By Sanchez B

I am a current client of this provider

The caregiver is such a great guy in taking my loved one out and giving me a break. They make my life easier by taking my loved one out of the house. They bathe him and give him his medications.

June 15, 2018

By Anonymous

I am a current client of this provider

They could find more caregivers for the client. They could be better at getting back with me about a lot of different stuff.
Provider Response
Right at Home Cincinnati has experienced another exceptional growth year in 2018, and we have been challenged to maintain our responsiveness and communications in these periods of growth. To that end, our office has hired two additional staff – one in HR and one in Care Coordination. Specifically these recent hires, along with our existing office staff, continue to source only the best and most qualified caregivers, while maintaining an unrivaled level of communication. Thank you for continuing to allow us to serve your in home care needs.

June 11, 2018

By Betty H_6

I am a current client of this provider

They are flexible in their scheduling. My loved one is 89 years old and home alone. They help her with transportation and getting her places safely, even though she still drives.

June 11, 2018

By Fredi W

I am a current client of this provider

They are very well organized. I don't have to worry when they are doing their job.

May 25, 2018

By Anonymous

I am a past client of this provider

They were reliable. I couldn't walk and they could help me do things that I couldn't do.

May 11, 2018

By Lois E

I am a current client of this provider

Every time that I call in they are very responsive about getting back to me and doing what I have asked. Their staffing is very good and their people are always punctual and on time.

May 11, 2018

By Dorothy G

I am a current client of this provider

I think that the office is very attentive to my mother. They come out and make sure that she's getting the proper care. They do the heavy lifting that I can't do anymore.

May 11, 2018

By Jack B

I am a past client of this provider

The first caregiver was good. I liked him a lot. He quit the company and quit working for me.The second caregiver took it upon himself to do his laundry in my laundry room without asking and when he was told not to do it again, he did it again. He violated my husband's HIPAA rights. I don't know if I'm going to have to tell the government about what happened. The third person was great, but I found someone to work full-time. They did come in and take care of my husband. I found out that it wasn't ideal care, but they stepped up when I asked them. They provided help for me for the hours.
Provider Response
Thank you for sharing your feedback and taking the time to further discuss your concerns with me on June 15, 2018. As the owner of Right at Home of Greater Cincinnati and Northern Kentucky, it’s my goal to provide our clients with consistent, high-quality in home care and I’m sorry we did not meet your expectations. In response to your feedback, our office made internal staffing changes and implemented a first-shift status call to all new clients, or to clients who have received a new caregiver. This way, we’ll know of issues earlier and be able to address concerns in a more timely fashion. Thank you again for your feedback and helping us to improve our services.

May 11, 2018

By Leslie S

I am a current client of this provider

They're reliable and very professional and very caring. She is an extension of the family. She is not just a caregiver by any means.

May 10, 2018

By Ken T

I am a current client of this provider

So far, everything is going smooth, and the caregivers are getting along well with my mom. They have helped mostly with taking her to the doctor and driving her to places because she can't drive and has a hard time getting in and out of places. They have taken a load off me since I still work and can't drive her to her appointments.

April 30, 2018

By Donnie V

I am a current client of this provider

The caregivers are nice to me and are on time. They help me with my medicine.

April 30, 2018

By Howard E

I am a current client of this provider

They have done a good job taking care of my grandfather. I appreciate that they help around the house.

April 30, 2018

By Paul L

I am a current client of this provider

Right at Home has caregivers who have been excellent cooks, good at cleaning, and I am very happy. I am eating and sleeping better.

April 16, 2018

By Donna S

I am a current client of this provider

They get my brother out and give him attention, which is what he needs. They give him one-on-one attention. It takes a lot of work from us so that we don't have to do those things.

April 16, 2018

By Jennifer V

I am a past client of this provider

They have good communication and good caregivers overall. I knew they were there to help my dad with what he needed.

April 11, 2018

By Anonymous

I am a current client of this provider

Their scheduling is dismal. There is no followup. When I call to confirm, they didn't have me in their records and I had a medical procedure the next day.

April 02, 2018

By Ken D

I am a past client of this provider

They have great service, prompt service, are very professional, very friendly, and treat their patients with respect. The services gave me peace of mind because I knew my loved one was in safe hands.

March 15, 2018

By Becky S

I am a current client of this provider

They have a very kind and good caregiver and a flexible schedule. The caregiver will have arrived before me and will jump right in.

March 12, 2018

By Lesa K

I am a current client of this provider

The amount of caregivers and quality of them isn't good. There's a poor quality of scheduling. We have so many new caregivers that I constantly have to be here to show them what to do and make them comfortable. It's not so much of the caregivers, but with scheduling.

February 14, 2018

By Jenny R

I am a current client of this provider

The office staff is excellent and their follow through is impeccable. They take action right away if something happens and we need help. They do a great job. They take care of my mom which helps immensely as she struggles with almost everything.

February 09, 2018

By Laura K

I am a current client of this provider

They've been very responsive. They were very helpful when we were researching and setting up the services. I feel like I have peace of mind, and there is an online format where I can check in to see who is there and know what time they are there. For my brother, it's definitely made life easier for him.

January 25, 2018

By Anonymous

I am a current client of this provider

A nurse does the assignment and I think that is very valuable. They have a joint commission, no minimum hours required, and all my needs are with the same caregiver. I have had the same caregiver for the last while. My loved one has been safe while I was away from the home. The caregiver prevented my loved one from falling one day.

January 22, 2018

By Anonymous

I am a current client of this provider

They have different care options. One caregiver goes beyond and above to care for my loved one. They know how to care for them in every aspect as far as being patient, being understanding, and conversing with them.

January 22, 2018

By Jerry K_2

I am a current client of this provider

At this point, I probably wouldn't recommend them because of communication, and one of the caregivers was supposed to come but she never came the very first time. Then the caregiver came two weeks later and all of a sudden I was told that this caregiver was let go. However, I was told she wasn't fired. But, now we have a new caregiver who we like. Unless we have something setup consistently, it's not going to work because of my uncle's condition. I need someone who is dependable. If they come, it will be a huge help to me. But, now I am disappointed with the services. They requested all the cleaning supplies I have, and their job is to help him bathe and do house cleaning if they come. If they don't come, these things are going to be backed up.

January 10, 2018

By Beverly A

I am a current client of this provider

My caregiver right now is very devoted. She's part of our family. She fulfills every need that we currently have. My loved one's entire disease is progressing, and so therefore things constantly change. We have to be aware of that and the caregiver seems very familiar by signals or things that patients offer. She has to be in tune with that.

December 21, 2017

By Mike and Sue A

I am a current client of this provider

Right at Home keeps up with me, they know what kind of person I like, and they try to feel that need. Right at Home is available, and they continue to send the type of people that we want.

December 16, 2017

By Jamie & Kevin M

I am a past client of this provider

Right at Home is generally a good company to work with, I did have some trouble with a caregiver. Right at Home was able to help me with all the small things around the home that I could not do myself.

December 13, 2017

By Elaine B

I am a current client of this provider

Right at Home has caregivers that are good, because they are compassionate. Right at Home has helped me to let me keep a peace of mind, knowing that my mom is getting taken care of.

December 12, 2017

By Deann F

I am a past client of this provider

Right at Home was good because they showed up on short notice, did an assessment, and had someone available at every shift. I didn't have Right at Home for long, only two weeks. It was difficult for me to cover all the hours and Right at Home gave me some freedom.

December 09, 2017

By Virginia H

I am a past client of this provider

Right at Home has issues regarding the caregivers, in that they sleep on the job and even leave early. We were counting on them, but they let us down, so we have to get rid of them.

December 09, 2017

By Bertha H

I am a current client of this provider

We don't like some of the caregivers with Right at Home. Most of the time, they are good. One time, a caregiver refused to bathe my loved one. The caregivers help my loved one make her bed.

December 01, 2017

By Ryan G

I am a current client of this provider

Right at Home is easy to get a hold of and have been accommodating in scheduling my brother's care. Right at Home helps my brother get his meals, get him to and from the bathroom, and provide companionship.

December 01, 2017

By Sanchez B

I am a current client of this provider

I would recommend Right at Home because they are a good company and their caregivers are excellent. Right at Home makes my life easier by giving me a break.

November 27, 2017

By Anonymous

I am a past client of this provider

I would tell a friend that Right at Home was alright. The caregivers did their work when they came. Right at Home did what I asked of them.

November 20, 2017

By Ken T

I am a current client of this provider

Right at Home is the only company in town that offers transportation. With Right at Home, I no longer have to take my mother to doctor appointments. They do that for me.

November 16, 2017

By Jack B

I am a current client of this provider

I'd tell a friend that Right at Home has stepped up and done everything I need. I feel comfortable to tell them anything. I still feel concerned when I leave home, but it's nice to know I can do my job when Right at Home is there to take care of husband.

November 14, 2017

By Anonymous

I am a current client of this provider

I have not been happy with Right at Home's communication within their company as well as their communication with me. My loved one is not capable of living on their own, so the services from Right at Home have been helpful in providing the care that they need.

November 13, 2017

By Anonymous

I am a current client of this provider

Everyone has been super. Right at Home takes care of my loved one. They can pick up my loved one because they are all strong.

November 10, 2017

By Lois E

I am a current client of this provider

The caregivers from Right at Home provide pretty good service. The caregivers solve a lot of problems that we have with my loved one. That has been a big blessing.

November 09, 2017

By Jackie L

I am a past client of this provider

The services from Right at Home were fine and the caregiver didn't have to do much. The services I received from Right at Home were good and they helped to make sure that I didn't fall.

November 09, 2017

By Paul G_8

I am a past client of this provider

Right at Home provided home aid service to me and the people that were sent here were all friendly. The services from Right at Home helped me to be able to do things that I couldn't do.

October 26, 2017

By Don K

I am a current client of this provider

I would tell a friend that Right at Home is affordable and convenient. I like the friendliness of the caregivers. The services have given me freedom to do things.

October 25, 2017

By Marcy R

I am a current client of this provider

Right at Home follows through with what they say they are going to do. The services from Right at Home allows my son to go out, which has been very helpful.

October 23, 2017

By Donna S_5

I am a current client of this provider

Right at Home seems to do a good job. The caregiver shows up when they are supposed to, and my brother really likes him. The services by Right at Home have helped me by taking the time to help my loved one.

October 23, 2017

By Herman H_1

I am a past client of this provider

I was perfectly satisfied with the services with Right at Home. They were good and the girl I had was very friendly and sweet. I had the issue with them having to do something. Right at Home made my life easier because I could not clean and take care of my loved one both. They helped with cleaning.

October 19, 2017

By Leslie S_1

I am a current client of this provider

I would recommend Right at Home because they have flexibility and a willingness to work with me. Right at Home makes life easier because Angela has now been able to live with me for 5 years, and that would not have happened if not for Right at Home. She went from living in an institution to living in a family home.

October 19, 2017

By Barbara B_6

I am a current client of this provider

I would tell someone that Right at Home is very nice and dependable, that they answer any questions that I call about, and that they give me any information that I need. The most helpful thing about having the services from Right at Home is having someone to come into the home and take care of Sonja.

October 18, 2017

By Tina D_1

I am a current client of this provider

Right at Home's schedulers are personally aware of what our needs are and how to help us. Right at Home allows my dad to have some socialization, and they take him to his appointments that he has.

October 13, 2017

By Bradley C

I am a current client of this provider

I would tell someone about Right at Home because the support services are fine as far as paperwork goes. Right at Home has made life easier knowing my loved one is with someone who is taking good care of him.

October 13, 2017

By Anonymous_959

I am a current client of this provider

Right at Home really cares about the people they care for. The most helpful aspect of my loved one's services is the fact that I don't have to worry and that my loved one's is having someone else other than just me in her home.

October 12, 2017

By Chip H_1

I am a current client of this provider

Right at Home, from the owner to the workers, is committed. Right at Home is who we rely on so much since we need them 24/7.

March 04, 2017

By Bill103636

I am a current client of this provider

Right at Home has been very good and strong. There were a couple of issues early on with the representatives, but the lady we have now is very good. She has been here several times and is a delightful young lady. I'm very pleased with her. She's excellent, on time, knows what to do, and is willing to do a little extra. She does things on her own. If she sees something that needs to be done, she does it. I interviewed four different agencies, and I liked the policy that Right at Home had. They are reasonably priced.

April 18, 2015

By Caring103187250

I am a current client of this provider

We use Right at Home three days out of the week. They send their billing on time. They're doing very good work.
See all Home Care reviews (93) See fewer reviews

About Right at Home Hamilton County

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


Photos of Right at Home Hamilton County


Get Costs

Get Costs

Right at Home Hamilton County

  • By submitting this form, you agree to Caring.com's Privacy Policy, Terms of Use, and Agreement to be Contacted by Telephone.