BrightStar Care of South Brooklyn/Upper East Side NY

Offers Home Care and Home Health Agencies

27 Reviews
Call (800) 973-1841
BrightStar Care of South Brooklyn/Upper East Side (800) 973-1841
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Reviews of BrightStar Care of South Brooklyn/Upper East Side

27 Reviews Write a review

Home Care Reviews for BrightStar Care of South Brooklyn/Upper East Side

November 25, 2020

By Anonymous_3661

I am a current client of this provider

The caregiver we had until recently was very patient with him. We just had a transition in care and I just wish we had more communication about that sooner.

November 12, 2020

By Alicia P_2

I am a current client of this provider

They have been taking care of patients through this pandemic. When I need to reach out to the ownership, they're attentive.

October 14, 2020

By Anonymous_4129

I am a current client of this provider

It saves me a lot of time because I don't have to travel over an hour. The provider is very communicative over email and text.

May 13, 2020

By Maria C_12

I am a current client of this provider

She makes my life easier because I can't go out at this moment and gets me the supplies that I need. I like the nurse, she is very punctual and always on time.

April 13, 2020

By Henry C_2

I am a current client of this provider

They've been good to give me my therapy. I really like the services that they've provided me.

March 23, 2020

By Anonymous_3562

I am a current client of this provider

It is helpful because they are always here and they help me with almost everything. My caregivers are very pleasant.

January 01, 2020

By Caring for a Friend

I am a current client of this provider

We are currently using BrightStar to care for our friend, an elderly woman, who has moderate dementia. We began with 8 hours / day for the aides to come to the apartment, but as the dementia progressed, we have enlisted BrightStar for 24/7 care. The BrightStar aides arrive on time, are very pleasant to deal with and keep management apprised of any issues as soon as they arise. In addition, we have found that management is very responsive to our requests. BrightStar has their caregivers undergo training to understand the dementia and how to handle their charges who suffer from this insidious condition. We have been very pleased with the warmth and care that the aides have given our friend. BrightStar also has a nurse that regularly visits our friend, ensuring that her medication boxes are filled correctly and confirming that our friend's grooming and health needs are being taken care of at the highest level. We highly recommend BrightStar for any family that needs to hire a service to care for a loved one.

December 11, 2019

By Anthony I

I am a current client of this provider

He gives me exercises that help me improve and heal. He is helping me get back on my feet, which I need. They come to the house, which is a big help. With my back surgery, I can't travel much. The physical therapist assistant, Erwin, has been very attentive and helpful. He knows when to push me and when not to.

November 12, 2019

By Nicole S_1

I am a current client of this provider

They help me with a lot of different clinics. I like that they will cover a lot of areas.

October 09, 2019

By Dorothy L_12

I am a current client of this provider

I have them come when I need help to get my husband into the apartment building, and they also make him dinner. They help take care of him in the morning and make sure he takes the medications. They make breakfast for him. It frees me up to do what I need to do. I can get them for 2 hours instead of the usual minimum. They let me know what's going on and check in with how things are going. They see how I like the caregivers.

September 23, 2019

By Anonymous_2503

I am a current client of this provider

They need to deliver what they say they deliver. I haven't seen any evidence of how their agency is better than other agencies. I don't see how it justifies the price tag they have. They haven't met my expectations on the most basic of things, let alone the features and benefits that we promised to us and that they claimed I would receive.

July 10, 2019

By Michael R_9

I am a current client of this provider

I only have limited service with them, but I have gotten done what I need to get done. They have helped me with things that I need assistance with. They are flexible.

June 13, 2019

By Anonymous_1964

I am a current client of this provider

It has made me much more up and moving. I would recommend them, but they should have more time to talk and ask questions.

May 09, 2019

By Emily S_5

I am a current client of this provider

They are very accommodating to my schedule and remind me when I need to set up an appointment. They are always on time. The staff is all very knowledgeable and they are extremely professional.

April 16, 2019

By Vlanka Z

I am a current client of this provider

They have helped by coming and taking care of my daughter. They're always on time, drive my daughter very carefully, and are very polite.

April 04, 2019

By David G_9

I am a current client of this provider

My nurse is accommodating to times and scheduling. I like their responsiveness, they are easy to use, and I like that I can text my nurse. The communication is good.

January 15, 2019

By Julie B_5

I am a current client of this provider

They get back to me when I call. We like the flexibility of the company.

July 25, 2018

By Alender R

I am a current client of this provider

They have been willing, able, and nice. I like the service that I get from them. I only call them when I need them.

June 08, 2018

By Roshini

I am a current client of this provider

BrightStar was very helpful throughout my entire time with them. I had to transfer my care from BrightStar Austin to BrightStar Houston and then to BrightStar Upper East Side in New York, and the process was seamless. All of the nurses were extremely kind and helpful. Every phone conversation I had with anyone at BrightStar was very helpful. The people who work at BrightStar Upper East Side truly care about their patients and made my life a lot easier. I needed weekly dressing changes for my PICC line, and they were extremely efficient and helpful throughout the entire process.
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