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(800) 558-0653

BrightStar Care of South Brooklyn/Upper East Side New York, NY

26 Broadway, New York, NY 10004

(800) 558-0653 (Caring Family Advisor™)

4.65

(29 reviews)

Offers Home Health Agencies and Home Care
Top rated on Caring.com

2020, 2021, 2022

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Reviews of BrightStar Care of South Brooklyn/Upper East Side in New York, New York

4.65

(29 reviews)

    Top rated on Caring.com

    2020, 2021, 2022

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Francy P

    5

    February 27, 2024

    I am a current client of this provider

    They care about their patients and have qualified nurses. If I have any concerns, they always answer my questions. They are better than every other agency I have tried.

    Anonymous_5577

    4

    December 6, 2023

    I am a current client of this provider

    Make sure the nurses are on time. They're quality and urgent care is good.

    Eva M_5

    5

    July 10, 2023

    I am a current client of this provider

    They have been helpful to my mother daily and have been great. I recommend them because they are professional.

    Dale R_7

    5

    December 14, 2022

    I am a current client of this provider

    They've learned what I need them to do and have done it well. The nurses are nice and genuinely want to help.

    Lissette D

    3

    September 8, 2021

    I am a current client of this provider

    They need a lot of work. I have been dealing with agencies for almost a decade. They need to improve communication and the training for their caregivers. That's my whole concern about the agency. They could improve communication between the clients and the agency. They could keep me informed about everything in the schedule and who's coming.

    Greggory A

    5

    June 22, 2021

    I am a current client of this provider

    They understand our situation and are sensitive to the situation. They walked us through the process. It was a smooth transition. They provide the care needed for my mother. They are attentive and available to answer our questions.

    Stephanie V

    5

    April 30, 2021

    I am a current client of this provider

    They help out a lot and are reliable. They are very helpful and friendly.

    Anonymous_4422

    5

    January 15, 2021

    I am a current client of this provider

    The services are fulfilling a need Mary Jeanne requires. I would recommend them because when I contacted them for the services, they had high quality and frequent communication.

    Anonymous_4472

    5

    January 8, 2021

    I am a current client of this provider

    We are in constant communication with them and they are easy to reach. I think the management and the ownership are great and responsive.

    Anonymous_3661

    4

    November 26, 2020

    I am a current client of this provider

    The caregiver we had until recently was very patient with him. We just had a transition in care and I just wish we had more communication about that sooner.

    Alicia P_2

    5

    November 12, 2020

    I am a current client of this provider

    They have been taking care of patients through this pandemic. When I need to reach out to the ownership, they're attentive.

    Anonymous_4129

    5

    October 14, 2020

    I am a current client of this provider

    It saves me a lot of time because I don't have to travel over an hour. The provider is very communicative over email and text.

    Maria C_12

    5

    May 13, 2020

    I am a current client of this provider

    She makes my life easier because I can't go out at this moment and gets me the supplies that I need. I like the nurse, she is very punctual and always on time.

    Henry C_2

    5

    April 13, 2020

    I am a current client of this provider

    They've been good to give me my therapy. I really like the services that they've provided me.

    Anonymous_3562

    4

    March 23, 2020

    I am a current client of this provider

    It is helpful because they are always here and they help me with almost everything. My caregivers are very pleasant.

    Caring for a Friend

    5

    January 1, 2020

    I am a current client of this provider

    We are currently using BrightStar to care for our friend, an elderly woman, who has moderate dementia. We began with 8 hours / day for the aides to come to the apartment, but as the dementia progressed, we have enlisted BrightStar for 24/7 care. The BrightStar aides arrive on time, are very pleasant to deal with and keep management apprised of any issues as soon as they arise. In addition, we have found that management is very responsive to our requests. BrightStar has their caregivers undergo training to understand the dementia and how to handle their charges who suffer from this insidious condition. We have been very pleased with the warmth and care that the aides have given our friend. BrightStar also has a nurse that regularly visits our friend, ensuring that her medication boxes are filled correctly and confirming that our friend's grooming and health needs are being taken care of at the highest level. We highly recommend BrightStar for any family that needs to hire a service to care for a loved one.

    Anthony I

    5

    December 11, 2019

    I am a current client of this provider

    He gives me exercises that help me improve and heal. He is helping me get back on my feet, which I need. They come to the house, which is a big help. With my back surgery, I can't travel much. The physical therapist assistant, Erwin, has been very attentive and helpful. He knows when to push me and when not to.

    Nicole S_1

    5

    November 13, 2019

    I am a current client of this provider

    They help me with a lot of different clinics. I like that they will cover a lot of areas.

    Dorothy L_12

    5

    October 10, 2019

    I am a current client of this provider

    I have them come when I need help to get my husband into the apartment building, and they also make him dinner. They help take care of him in the morning and make sure he takes the medications. They make breakfast for him. It frees me up to do what I need to do. I can get them for 2 hours instead of the usual minimum. They let me know what's going on and check in with how things are going. They see how I like the caregivers.

    Anonymous_2503

    3

    September 23, 2019

    I am a current client of this provider

    They need to deliver what they say they deliver. I haven't seen any evidence of how their agency is better than other agencies. I don't see how it justifies the price tag they have. They haven't met my expectations on the most basic of things, let alone the features and benefits that we promised to us and that they claimed I would receive.

    Michael R_9

    5

    July 10, 2019

    I am a current client of this provider

    I only have limited service with them, but I have gotten done what I need to get done. They have helped me with things that I need assistance with. They are flexible.

    Anonymous_1964

    4

    June 13, 2019

    I am a current client of this provider

    It has made me much more up and moving. I would recommend them, but they should have more time to talk and ask questions.

    Emily S_5

    5

    May 10, 2019

    I am a current client of this provider

    They are very accommodating to my schedule and remind me when I need to set up an appointment. They are always on time. The staff is all very knowledgeable and they are extremely professional.

    Vlanka Z

    5

    April 16, 2019

    I am a current client of this provider

    They have helped by coming and taking care of my daughter. They're always on time, drive my daughter very carefully, and are very polite.

    David G_9

    5

    April 4, 2019

    I am a current client of this provider

    My nurse is accommodating to times and scheduling. I like their responsiveness, they are easy to use, and I like that I can text my nurse. The communication is good.

    Anonymous_1473

    4

    February 8, 2019

    I am a current client of this provider

    They should be prepared with everything that is needed. They don't have the supplies that are needed when they arrive. They aren't prepared with needles, gauze, or whatever is needed.

    Julie B_5

    4

    January 15, 2019

    I am a current client of this provider

    They get back to me when I call. We like the flexibility of the company.

    Alender R

    5

    July 25, 2018

    I am a current client of this provider

    They have been willing, able, and nice. I like the service that I get from them. I only call them when I need them.

    Roshini

    5

    June 8, 2018

    I am a current client of this provider

    BrightStar was very helpful throughout my entire time with them. I had to transfer my care from BrightStar Austin to BrightStar Houston and then to BrightStar Upper East Side in New York, and the process was seamless. All of the nurses were extremely kind and helpful. Every phone conversation I had with anyone at BrightStar was very helpful. The people who work at BrightStar Upper East Side truly care about their patients and made my life a lot easier. I needed weekly dressing changes for my PICC line, and they were extremely efficient and helpful throughout the entire process.

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    About BrightStar Care of South Brooklyn/Upper East Side in New York, New York

    BrightStar Care of South Brooklyn/Upper East Side is a Senior Care provider in New York, New York that offers residents Home Health Agencies and Home Care services. Contact BrightStar Care of South Brooklyn/Upper East Side for more details on services and rates.

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