My father used Community Hospice of Albany County and they became me. Because I wasn't allowed in the nursing home they were the ones that went in, made sure that his room was set up the way I would've done it, made sure that the photos were well displayed, organized his belongings, and made his bed really nice, just the little extra touches that the nursing home staff didn't have the time to do. They were also like an impartial set of eyes and ears. They represented my father's interests, not the nursing home's, and not mine. They were there to make sure my dad received the best end-of-life care possible. They would sit in on medical meetings that I couldn't attend or wouldn't have been able to understand, and then they would brief me on my dad's condition and give me advice as to how close he was to actively dying. I asked them, "Could you do an evaluation? It seemed like he was fading over the weekend," and they're like, "Absolutely we'll go in on Monday." They checked him on Monday and said, "You're right, he does seem to be declining rapidly," and so with their help, I was able to move him to my house and he passed away at my house, not at the nursing home. They acted incredibly quickly to my dad's changing condition. They knew my desire to bring him home and they worked very quickly to make sure that that happened. It all worked out in the end for my dad and my family. They did an exceptional job.