Home Helpers of NW Indiana

Offers Home Care

60 Reviews
Call (800) 973-1841
Home Helpers of NW Indiana (800) 973-1841
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Reviews of Home Helpers of NW Indiana

60 Reviews Write a review

Home Care Reviews for Home Helpers of NW Indiana

August 04, 2022

By Lillian S_5

I am a current client of this provider

They really take care of my mother. I like that they are a really good agency.

July 01, 2022

By Dwayne W_1

I am a current client of this provider

I feel like they underassed us. Increase the amount of staff they have.

June 08, 2022

By Kathy G_13

I am a current client of this provider

The care gives me free time to go grocery shopping and have lunch with friends. I like that the caregiver is here on time and he's there for whatever we need.

June 08, 2022

By Sarinda B

I am a current client of this provider

It was extremely stressful being the sole caregiver. The services returned a quality of life for both of us. They met me and took the time to make sure that the person that was caring for my brother fit well. I would recommend them to anyone.

June 02, 2022

By Lydia M

I am a current client of this provider

All the caregivers from Home Helpers are sweet and attentive to my needs. Home Helpers always lend you a hand with everything. All the caregivers I have gotten have been good to me.

May 19, 2022

By Anonymous_6048

I am a current client of this provider

I liked that they sweep and give the client a bath. I liked that they are good at doing what they said.

April 04, 2022

By Christianna L_1

I am a past client of this provider

The caregivers were very understanding and knew how to take care of my mom. The caregivers were very nice and worked with my mom very well.

March 01, 2022

By Roy K_3

I am a current client of this provider

They provide me with great company. When we sat down I was told it was not going to be as expensive as I thought. They did not tell me about all the things that I would be paying for. The payment per month is never the same.

February 07, 2022

By Peter C_9

I am a current client of this provider

They are only there for 2 hours a week, but that is what they need. They were very responsive in the beginning. The owner came out to my parents house and got to know them.

January 04, 2022

By Stu H

I am a current client of this provider

My parents are not doing well because they don't think they need the services. They have worked hard to get what we needed.

December 02, 2021

By Anonymous_4856

I am a current client of this provider

I always count on the caregivers on being here at my house and they are always here as well as willing to stay longer if needs be. One thing that I like about this agency is that I have two wonderful caregivers who are dedicated and the company has all worked closely with me to make sure that I have coverage for my grandmother.

October 04, 2021

By Latrice Q

I am a current client of this provider

They really need some reliable staffing. They need to have more reliable workers.

June 18, 2021

By Sue B_8

I am a current client of this provider

If you name it, though, they do it. They will help with his medicines and ambulation. They should be more consistent with the scheduling.

June 09, 2021

By Anita M_5

I am a current client of this provider

If they weren't here I don't know what I would do! I have never had any issues with the caregivers that have been coming. I would recommend them for sure. I know that we have had some problems with aides quitting and stuff, but they have always found someone to fill in and whatnot. I understand that that happens.

April 05, 2021

By Ann B_16

I am a current client of this provider

It is nice to know that there is someone at the house with my mother. They could have a care plan at the beginning.

March 23, 2021

By John S_64

I am a current client of this provider

The person that comes out has been outstanding, she is good with older people and does a little extra on her own. They are very caring, do a good job, keep the house clean, and cook for him.

January 07, 2021

By Kimberly M_3

I am a current client of this provider

She's at home and is comfortable in familiar surroundings. I like that she has help and has a better quality of life. I like that someone knows what they're doing there, because we didn't.

December 05, 2020

By Wayne A_2

I am a current client of this provider

It's helpful, it's just not enough time. I need to figure out if I can get more hours of course. It's been a challenge for me, taking care of my older sister. It's adequate. The service is sufficient.

November 19, 2020

By Mark S_22

I am a current client of this provider

I wish we could have more. It's good to have someone to shower her and do her nails. I like the woman who comes, her name is Carol. They're on time.

November 09, 2020

By Don C

I am a current client of this provider

The caregivers will check her vitals to make sure things are okay. Our caregivers were diligent and attentive.

October 07, 2020

By Jimmie L

I am a current client of this provider

They empty my garbage and they clean my house. They are courteous.

August 06, 2020

By Virgina C

I am a current client of this provider

The girl that we have now is has been the best and we plan on keeping her. I like that they try to address any problem that comes up.

July 13, 2020

By Jeff S

I am a current client of this provider

It's really on my mom more than Home Helpers, she refuses a lot of the help they offer. I think they have helped the most in giving companionship. I like the caregiver that came, she was good with my mom.

June 10, 2020

By Mitchell D_1

I am a current client of this provider

With the condition that I have some days my energy level is quite low. Them coming in and doing what they do kind of saves me. The person that does my place does a very good job cleaning. I can see the difference.

December 17, 2019

By Gayle P_1

I am a past client of this provider

It eliminated a lot of stress off of us. I would recommend them because they made the process work out pretty well.

November 08, 2019

By Mike G_2

I am a past client of this provider

They provided a needed service, and she couldn't do much. Everybody was punctual.

August 15, 2019

By James L_4

I am a current client of this provider

They have been a great help. They do a beautiful job. They don't judge the color of your skin, but they care for you. You can't even get your family's help these days, so it is nice to have some good and honest people in this world to help me.

July 22, 2019

By Carolyn H_1

I am a current client of this provider

I only have them for a few hours each day so I am able to run some errands. I have had so many different caregivers. Some are much better than others. My loved one is 99 years old. There is not a whole lot of care for them to do. It is more like babysitting.

July 08, 2019

By Margaret M_4

I am a current client of this provider

The caregiver is reliable and flexible. My loved one loves her and considers her family. I have never had any problems. We have had the same caregiver for 8 years. They are very consistent.

June 10, 2019

By Allen F

I am a past client of this provider

It helped her a lot. They could have provided more coverage as was promised. They could provide more hours of coverage.

May 23, 2019

By Clarence O

I am a past client of this provider

It kept her living for a long time. They were flexible with the scheduling. They supplied good people.

February 05, 2019

By Dan B_6

I am a current client of this provider

It has been rough with the cold weather the past couple weeks, but they could make my life easier by having her schedule ahead of time. We have had problems in the past, but I have the people I want now.

November 05, 2018

By Tracy S_2

I am a current client of this provider

They have helped the most by giving me other options where I was able to find better help for my mom. They told me about extra care that I did not know about. It is really not them or their fault. It is just a revolving door. It is hard to find consistency with the same caregiver.

November 05, 2018

By Anonymous

I am a current client of this provider

They could be better at accommodating my schedule because they don't have anyone. They are not doing what they are supposed to do because they charge me twice as much for the things that I ask the caregivers to do.

October 05, 2018

By Anonymous_196

I am a current client of this provider

They are helping my loved one by being a companion to them. I think that they have good people that are coming in. Their pay is good.

October 04, 2018

By Gary G_1

I am a current client of this provider

They've given my dad peace of mind because he's not alone all day now. They're professional and reliable.

October 03, 2018

By Debbie F_2

I am a current client of this provider

I could really use additional time with them because I need to get out more. It's getting harder and harder to be giving him the quality of care, and I'm his primary caregiver. It's been a learning curve for me. It started out slower, and I probably had higher expectations that I should have, but we've worked through everything and it's going well now.

October 03, 2018

By Davis M

I am a current client of this provider

I sometimes have trouble walking, and she will run the vacuum, mop the floors, or do things that I can't do for myself. She does a good job, and I appreciate that. The person that helps me out is friendly and personable. She does a good job.

September 19, 2018

By Kimberly M

I am a current client of this provider

We have had a couple of incidents where the person didn't show and it affected my work. We are new to the program and we are getting familiar with the program. We are still in the beginning stages.

September 19, 2018

By Paul K_4

I am a current client of this provider

Instead of being told what to do all the time, they should just come in and start cleaning, and not having to be told what to do, perse. Just go in and do it. They could have stronger help. There is only one person who can help me in the shower, and bathroom.

September 07, 2018

By Joan H_1

I am a past client of this provider

They didn't listen to me during the hours I did have. They would never give me enough hours that I was qualified for.

August 06, 2018

By Michelle M

I am a current client of this provider

I literally cannot do the things that she does for me. I really like the person that I have for the homemaking.

April 18, 2018

By Eleanor A

I am a current client of this provider

Home Helpers is really nice and caring. I have someone to talk to now.

April 03, 2018

By Nikki F

I am a current client of this provider

They are easy to work with. I work also, so I know that my loved one is being taken care of.

January 04, 2018

By Susan N

I am a past client of this provider

They are reliable and honest and the caregivers went out of their way to make sure my loved one had everything she needed. They help with her medications, bathing and meal preparation

November 27, 2017

By Diana D

I am a current client of this provider

Home Helpers is very reliable, and the girls that come are wonderful, helpful, and honest. Home Helpers will go to the store and help me with my mail because I can't see very well.

November 21, 2017

By Cindy H

I am a current client of this provider

Home Helpers is very professional and present themselves very well. Home Helpers is professional with my loved one and I know that she is in good hands.

November 21, 2017

By Sue B

I am a current client of this provider

Home Helpers is thorough. The services have made both my life and Roger's life easier. The services from Home Helpers have allowed my father to stay in his own home.

October 26, 2017

By Anonymous_1072

I am a current client of this provider

The skill level of the caregivers is uneven. We have different ones at different times. The office needs to know their caregivers' skill levels and education ahead of time. I wouldn't enthusiastically recommend them. Home Helpers provides a service that is needed. I'm able to do important errands, like at the doctor's office, and go shopping and also work a little bit.

October 26, 2017

By George & Noreen B_1

I am a current client of this provider

I would tell a friend that my caregiver has been great in helping with light housekeeping. Although, I have had some issues with the meal services through Home Helpers. Mom's Meals delivered a couple times last week and left an order out in the sun on Friday. I called and spoke with someone at Home Helpers and they told me to throw it away. The services seem to make my life easier and I can't think of anything Home Helpers could do to improve that.

August 23, 2017

By John S_10

I am a current client of this provider

Home Helpers is pretty good. I would recommend them, and the aides are excellent. Home Helpers took over the previous franchise three years ago, but it took them two years to actually meet me. There are no problems, but it would nice if the caregivers could feed my wife and help her with the breathing exercises. They do wash her, dress her, and make sure she has anything else that she needs. The caregivers could do a few more things for my wife that I have to do and take that off my shoulders.

September 26, 2014

By Laura44

I am a current client of this provider

Home Helpers were local and they went through our local chamber of commerce so I felt comfortable with them. A head person came and met with me and my mom first. They talked over everything, and then the second time when she came, she brought a caregiver with her and spent about an hour with my mom and they started from there. The caregivers are fine. They drive her to and from the local stores or pharmacy. They help her do laundry, housework, make her bed, and take her to doctor’s appointments. The only problem I have is that they called us a few times where they didn’t have anybody to come out because somebody was sick and since she started, they’ve had 3 different people come which I’m not too crazy about.
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About Home Helpers of NW Indiana

Our Mission

Be the most TRUSTED & RESPECTED provider of comprehensive home care services & support for individuals who choose to remain independent wherever they call home.

Each Caregiver takes a Care Profile Test to ensure they are a good fit for this industry. It also helps to match Clients and Caregivers

Each Caregiver has a nationwide back ground check for every county they ever lived in the.

Each Caregiver takes a 10 panel drug screen which includes street and prescription drugs.

We use Homecare Pulse as a third party source to validate quality of services for each client.

Continuous training is provided via The Institute for Professional Care Education.

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Services and Amenities of Home Helpers of NW Indiana

Rates

  • Hourly Rate: Specific To Client Needs

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 1 To 15 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Check
  • Payment Options Extra: Private Pay, Medicaid Waiver

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: IC 16-7-24
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Home Helpers of NW Indiana

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