Home Helpers of NW Indiana

They really take care of my mother. I like that they are a really good agency.

I feel like they underassed us. Increase the amount of staff they have.

The care gives me free time to go grocery shopping and have lunch with friends. I like that the caregiver is here on time and he's there for whatever we need.

It was extremely stressful being the sole caregiver. The services returned a quality of life for both of us. They met me and took the time to make sure that the person that was caring for my brother fit well. I would recommend them to anyone.

All the caregivers from Home Helpers are sweet and attentive to my needs. Home Helpers always lend you a hand with everything. All the caregivers I have gotten have been good to me.

I liked that they sweep and give the client a bath. I liked that they are good at doing what they said.

The caregivers were very understanding and knew how to take care of my mom. The caregivers were very nice and worked with my mom very well.

They provide me with great company. When we sat down I was told it was not going to be as expensive as I thought. They did not tell me about all the things that I would be paying for. The payment per month is never the same.

They are only there for 2 hours a week, but that is what they need. They were very responsive in the beginning. The owner came out to my parents house and got to know them.

My parents are not doing well because they don't think they need the services. They have worked hard to get what we needed.

I always count on the caregivers on being here at my house and they are always here as well as willing to stay longer if needs be. One thing that I like about this agency is that I have two wonderful caregivers who are dedicated and the company has all worked closely with me to make sure that I have coverage for my grandmother.

They really need some reliable staffing. They need to have more reliable workers.

If you name it, though, they do it. They will help with his medicines and ambulation. They should be more consistent with the scheduling.

If they weren't here I don't know what I would do! I have never had any issues with the caregivers that have been coming. I would recommend them for sure. I know that we have had some problems with aides quitting and stuff, but they have always found someone to fill in and whatnot. I understand that that happens.

It is nice to know that there is someone at the house with my mother. They could have a care plan at the beginning.

The person that comes out has been outstanding, she is good with older people and does a little extra on her own. They are very caring, do a good job, keep the house clean, and cook for him.

She's at home and is comfortable in familiar surroundings. I like that she has help and has a better quality of life. I like that someone knows what they're doing there, because we didn't.

It's helpful, it's just not enough time. I need to figure out if I can get more hours of course. It's been a challenge for me, taking care of my older sister. It's adequate. The service is sufficient.

I wish we could have more. It's good to have someone to shower her and do her nails. I like the woman who comes, her name is Carol. They're on time.

The caregivers will check her vitals to make sure things are okay. Our caregivers were diligent and attentive.

They empty my garbage and they clean my house. They are courteous.

The girl that we have now is has been the best and we plan on keeping her. I like that they try to address any problem that comes up.

It's really on my mom more than Home Helpers, she refuses a lot of the help they offer. I think they have helped the most in giving companionship. I like the caregiver that came, she was good with my mom.

With the condition that I have some days my energy level is quite low. Them coming in and doing what they do kind of saves me. The person that does my place does a very good job cleaning. I can see the difference.

It eliminated a lot of stress off of us. I would recommend them because they made the process work out pretty well.

They provided a needed service, and she couldn't do much. Everybody was punctual.

They have been a great help. They do a beautiful job. They don't judge the color of your skin, but they care for you. You can't even get your family's help these days, so it is nice to have some good and honest people in this world to help me.

I only have them for a few hours each day so I am able to run some errands. I have had so many different caregivers. Some are much better than others. My loved one is 99 years old. There is not a whole lot of care for them to do. It is more like babysitting.

The caregiver is reliable and flexible. My loved one loves her and considers her family. I have never had any problems. We have had the same caregiver for 8 years. They are very consistent.

It helped her a lot. They could have provided more coverage as was promised. They could provide more hours of coverage.

It kept her living for a long time. They were flexible with the scheduling. They supplied good people.

It has been rough with the cold weather the past couple weeks, but they could make my life easier by having her schedule ahead of time. We have had problems in the past, but I have the people I want now.

They have helped the most by giving me other options where I was able to find better help for my mom. They told me about extra care that I did not know about. It is really not them or their fault. It is just a revolving door. It is hard to find consistency with the same caregiver.

They could be better at accommodating my schedule because they don't have anyone. They are not doing what they are supposed to do because they charge me twice as much for the things that I ask the caregivers to do.

They are helping my loved one by being a companion to them. I think that they have good people that are coming in. Their pay is good.

They've given my dad peace of mind because he's not alone all day now. They're professional and reliable.

I could really use additional time with them because I need to get out more. It's getting harder and harder to be giving him the quality of care, and I'm his primary caregiver. It's been a learning curve for me. It started out slower, and I probably had higher expectations that I should have, but we've worked through everything and it's going well now.

I sometimes have trouble walking, and she will run the vacuum, mop the floors, or do things that I can't do for myself. She does a good job, and I appreciate that. The person that helps me out is friendly and personable. She does a good job.

We have had a couple of incidents where the person didn't show and it affected my work. We are new to the program and we are getting familiar with the program. We are still in the beginning stages.

Instead of being told what to do all the time, they should just come in and start cleaning, and not having to be told what to do, perse. Just go in and do it. They could have stronger help. There is only one person who can help me in the shower, and bathroom.

They didn't listen to me during the hours I did have. They would never give me enough hours that I was qualified for.

I literally cannot do the things that she does for me. I really like the person that I have for the homemaking.

Home Helpers is really nice and caring. I have someone to talk to now.

They are easy to work with. I work also, so I know that my loved one is being taken care of.

They are reliable and honest and the caregivers went out of their way to make sure my loved one had everything she needed. They help with her medications, bathing and meal preparation

Home Helpers is very reliable, and the girls that come are wonderful, helpful, and honest. Home Helpers will go to the store and help me with my mail because I can't see very well.

Home Helpers is very professional and present themselves very well. Home Helpers is professional with my loved one and I know that she is in good hands.

Home Helpers is thorough. The services have made both my life and Roger's life easier. The services from Home Helpers have allowed my father to stay in his own home.

The skill level of the caregivers is uneven. We have different ones at different times. The office needs to know their caregivers' skill levels and education ahead of time. I wouldn't enthusiastically recommend them. Home Helpers provides a service that is needed. I'm able to do important errands, like at the doctor's office, and go shopping and also work a little bit.

I would tell a friend that my caregiver has been great in helping with light housekeeping. Although, I have had some issues with the meal services through Home Helpers. Mom's Meals delivered a couple times last week and left an order out in the sun on Friday. I called and spoke with someone at Home Helpers and they told me to throw it away. The services seem to make my life easier and I can't think of anything Home Helpers could do to improve that.

Home Helpers is pretty good. I would recommend them, and the aides are excellent. Home Helpers took over the previous franchise three years ago, but it took them two years to actually meet me. There are no problems, but it would nice if the caregivers could feed my wife and help her with the breathing exercises. They do wash her, dress her, and make sure she has anything else that she needs. The caregivers could do a few more things for my wife that I have to do and take that off my shoulders.

Home Helpers were local and they went through our local chamber of commerce so I felt comfortable with them. A head person came and met with me and my mom first. They talked over everything, and then the second time when she came, she brought a caregiver with her and spent about an hour with my mom and they started from there. The caregivers are fine. They drive her to and from the local stores or pharmacy. They help her do laundry, housework, make her bed, and take her to doctor’s appointments. The only problem I have is that they called us a few times where they didn’t have anybody to come out because somebody was sick and since she started, they’ve had 3 different people come which I’m not too crazy about.