
Traycee Home Care Services Inc
Offers Home Care
Reviews of Traycee Home Care Services Inc
Home Care Reviews for Traycee Home Care Services Inc
November 23, 2019
I am a past client of this provider
October 12, 2012
I am a past client of this provider
September 19, 2012
I am a current client of this provider
August 18, 2012
I am a current client of this provider
August 14, 2012
I visited this facility
August 02, 2012
I am a past client of this provider
June 22, 2009
Served us well
Provider Response
We have just become aware of your comment in working with Caring.com and wanted to make sure we responded to you. We are pleased that our caregiver was kind and provided dedicated care to your mom during her final days. We take great pride in our caregivers, many have been with us for over 25 years. That being said we we want to address your concerns related to your LTC insurance reinbursement being difficult and hope to give you some insight as to what likely created the issue.
Unfortunately Illinois did not provide any kind of license for in-home care until September of 2009. Why is this important? LTC insurance policies read in that care must be provided by a licensed Home Health Care agency. The fact that Home Health Care is a medical service generally paid for under medicare and provides nurses and rehab licensed professionals such as Physical Therapist and not homemaker, companions made it impossible to meet their policy terms. In fact there are very few states even today that provide a license for home care. We experienced the same thing you did for the owner of our company who had a LTC policy and had to use it. They refused payment, after much education and discussion months later he was reinbursed. Please give Diana a call at 847-432-5190 and let her know if you able to settle your claim. If not we would be happy to talk to the insurance company for you.
We sincerely thank you for your comments and the opportunity to provide services to your mom.
About Traycee Home Care Services Inc in Highwood, Illinois
Traycee Home Care Services Inc is an in-home care provider serving Highwood, Illinois and the surrounding area. Traycee Home Care Services Inc offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
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