Synergy HomeCare of NW Atlanta (Hiram)

Rosa R_6

They provided care so my mom could go out of town. They were patient.

William J_22

Everything is helpful. I am a needy person. The caregivers are on time.

Wallace C

The agency provided me with someone that can do everything I ask in order to make my experience positive. I would recommend the agency because the person I have is outstanding. She is here and on time.

Shaifaa L

They make sure he is able to get stuff done around the house. They are reliable.

Vera J_1

Th provider has helped me the most by providing a companionship for my husband. I like that the agency keeps in touch, they're hands on, and the nursing staff is very efficient.

Gordon G

They come and clean his room and bathrooms. They are friendly. They come in and do their job. The pricing is fair.

David H_63

They helped my husband get to where he could drive again. I liked that they always called, gave us the right times and showed up when they were supposed to.

Steven L_8

The aide is helpful with time management. I like that when I take vacations, they find adequate replacements.

Brandon T_1

They are flexible and show up on time. They always consider what we need when we call them and try to schedule us well.

Connie M_11

The agency has had the consistency of the same caregivers. They are very engaged. I would recommend them, as I like their selection of caregivers.

George D_11

I had no problems with Synergy. Every caregiver that came from there was good. They were very pleasant and helpful.

Carole L_1

They have given me time to do other things that I need to do outside the home and take a break. It gives me confidence that she is well taken care of. I like that they are easy to schedule, the people are easy to work with and are responsive, and they care about the client.

Charles A_14

It helped me. I knew my dad was in good hands. The aides were on time.

Gloria D_9

They help me the most with housework. They are willing to work with you.

Billy B_3

The biggest issue is the ability to meet my schedule. I am not able to have the same caregiver. When the caregiver is there, she is great. Billy's hours are limited. The caregiver was a good fit for our home, she is not afraid of dogs.

Anonymous_7671

It has given me more freedom. They have been patient.

Lloyd S_2

The caregiver has helped the most by making sure the client takes his medicine and feeding him lunch. She also helps around the house here if I need it. I like the person that I have coming here. She is fantastic. You couldn't ask for any better help.

Anonymous_7600

They know what they are doing. I would recommend them because they are timely.

Eddie C

The services could be improved by having better communication. There was no effort that I could see from them to get us another aide in. I would like to see the communication from the ownership and office staff improved.

Thomas C_20

She would come and take my blood pressure and temperature, and I can do that myself. It got some people sent out here who didn't do anything. And they sent her home and I still had to pay her.

Marcus R_1

I'm pretty much immobile. Without the services, I wouldn't be able to get out of the house. I am able to eat, get dressed and get transported where I need to. They help me get around the house, It's very helpful. Based on the question, they are taking care of me. I'm well taken care of and all the needs are dealt with. I have no complaints.

Patricia H_41

It was a big help when I was getting it. I like the way that they get back to me and respond back in a timely manner. It seems as though their caregivers are knowledgeable and pretty decent people.

Blanche B_2

My mother-in-law has dementia and doesn't acknowledge that she has dementia. We are still in a challenging stage of her cooperation. The caregiver has continued to be very patient. This service helps me a lot more than my mother-in-law realizes. It helps me to get out of the house and run errands and do things for her. The caretaker is very personable.

Edward G_7

It helps me too because they provide a place where I can work. It's a great help. I like their service.

Anonymous_7335

They make life easier for us by being here and giving my husband help when I can't be here. I like the communication from Synergy and my husband has liked the caregivers.

Beverly A_5

They should get somebody that really wants to work and is not about them, it's about the client. They could work a little bit harder to get people to service their clients. They send people with some kind of consistency and really take their job serious. This back and forth and people not coming when they don't want to is just too much. I am very overwhelmed at this point. I called early to try and find someone to accommodate the time and the hour that I requested with SYNERGY. There is no consistency.

Gary G_12

The agency helped out the most by using the Hoyer lift, cooking and cleaning. The agency is local and if we had issues they were on top of it.

Mary B_136

SYNERGY HomeCare has made my experience positive by helping out around the house. I like SYNERGY HomeCare because they are prompt to find new caregivers when needed, and they pay attention to detail.

Taraja I

I hope it will improve once we get on a regular schedule. I would like the same person on that schedule. They could improve the communication while going through initial set-ups.

Ethel H_3

The caregivers help her do everything. I just liked their professional and how they took care of my sister.

Samuel H_2

The agency has sent us a long-term caregiver who is really good. I like how the company is truthful.

Robert J_16

Our caregiver does everything for us and has made our lives easier. We have a fantastic caregiver!

Jeanette H_6

The caregiver puts in great effort to help the client. We've only had them for a short while. They should know better what they're doing.

David B_56

I like the caregiver, and it's been easy to get in touch with the office. I like that they have been consistent with follow up. I've had the same caregiver for the last year. They are reliable.

Ebenzer A

Without the service I can not do this. They take my concerns into consideration.

Faye R_1

We were able to go back to work. I like my CNA.

Belinda J_2

The company needed to care. They could not have cared less. I would never recommend them. They need to improve customer service.

Frank H_13

They helped take care of the needs in my home. I think they had issues with availability, they couldn't meet the times that I needed but the services were great.

Thomas "Tommy" R

We were able to continue working while they took care of my dad. We only had them for a short while, and we had different experiences with the two caregivers.

Lawrence L_2

The Lord sent me my caregiver. They have assisted in my house.

Gregory T_2

They helped me by providing a good aide. Darcie was great.

Confred L

If I call they get back to me right away, the caregivers are very punctual and able to provide proper care. I like how effective they are with all the paper work, communicating, and everything that is going on.

Mary B_117

We have to have her--we could not do it with out her help. The one caregiver is what we like a lot.

Anonymous_4575

They have been able to provide a great caregiver for my mom on a daily basis. I like the caregivers and they make sure that they are a good fit for my loved ones.

Anonymous_4606

They made it possible for us to stay in our home. She helps cook. I like that the managers listen to me.

Kenneth F_3

They show up when they are supposed to. They are reliable. They take care of me.

Joseph L_11

They do everything for me that I can not do. I love having the agency help me. I could not manage without them.

Aurelia A

They were very good at what they did and at answering questions. They showed up, were very compassionate and did great work.

Arthur E

It makes a difference with morale. They do what they say they are going to do.

Riley J

They allowed me to go to work and be at ease and know that they were being taken care of the way that I would have taken care of them. I would recommend them because every time they came she was very professional, courteous, she was really good with the boys.

Abraham C_2

They make life easier by coming out to take care of my wife. They wash clothes and provide the service she needs. I would recommend them because of the good service being provided.

Cassandra W

They will interact with my mother-in-law. There are way more organized than the previous company that we used. They are organized. I like that their website is user-friendly and also that they I can pay online for services.

Norma C_7

I used them twice, and the first time was for my husband and the second time was for me. I had a good experience the second time. I would tell a friend to make sure they have a clear understanding of the services needed and the services SYNERGY HomeCare provides.

Wonda D

It was just nice to have caregivers come in and help. I liked the management and the team. They tried to match the caregivers to what you were looking for.

Al G_1

They help with my husbands day to day tasks. His whole demeanor is better when they are here. I like that when they were having challenges finding someone for us they stayed looking for a caregiver and they found someone that we are very happy with.

Willie F

I had surgery and my caregiver helps me around the house. I like that they are professional and are timely. She goes above and beyond.

Anonymous_4391

They helped me get settled with my husband at home. I didn't know what to expect because his condition when we first started was not nearly as good as it is now. I didn't know what I needed. The person they sent was very nice, but I didn't have expectations that were made, so there wasn't anything to meet. They were responsive and kept in touch. They did what they said.

Marina C

I actually can eat now, instead of eating frozen food. My house is always clean and my laundry is always done. I can only refer to Amanda, because the others only lasted a couple weeks.

Anonymous_4220

They are there when I am not and that helps a lot. I like their customer service.

Donald H_7

I work nights and she relieves some of the stuff we can't do. She makes sure he can get in the shower, because he won't let us do it because we're family. She did a great job and I wish we could keep her. She took very good care of him.

Anonymous_4042

They help her with her daily needs. We like their flexibility in general.

Jean D_10

They have helped me the most by being able to do things that I cannot do for myself. I like the quality of the services I get.

Anthony C_10

They're just wonderful! They help me with all my daily activities. I like the people that they have for the home care.

George M_17

They've helped the most by making sure we get the help we need. I like that they've been on point. They seem to be doing everything they're supposed to be doing.

Hubert D

I did not have any complaints. I felt like I could trust the person. The person that I did get to encounter was very good right off the bat at warming the family up to her. It was not awkward and I really liked that.

Robert B_47

They were most helpful with daily living activities. They helped him get dressed, bathe, eat, and do all of the essential tasks. Their communication was great. They always got back to me quickly, and we had no complaints with the caregiver.

Woody M

They help him and assist him. They help with whatever needs to be done. The caregivers are good. They have great customer service.

Mary Ella N

They provide excellent people to come care for me. They are approachable.

Charles F_10

They were so good when I needed them. They took us to the dentist one time. I have recommended them to other people. They covered everything we needed very well.

Henri W

My caregiver meets my needs one hundred percent. I like that he's top of the line.

Linton L

They help with his ADL's. We only had the one caregiver and she was really good.

Gayle P_2

I am a mom and I take care of my mom, this helps my mom to stay on a schedule. It keeps her happy and it helps me have less on my plate. They have the aides clock in and out through their phone. They keep us updated on any changes with the aides.

Anonymous_2395

SYNERGY HomeCare has helped me the most by giving me a few hours a day where I don't have to worry about my dad because I feel very safe with her. We had a lot of issues in the beginning, but the caretaker we have today is excellent.

Aubrey T

They allow me to leave him at home with the caregiver. They keep me informed. The caregiver they send works hard and communicates well with my husband.

Samuel S_1

They get him to take a shower and do his hygiene stuff. In the beginning, I would've wanted more understanding of what they do, what are responsible for, and what to expect.

Havana R

I think maybe if they had spent a little more time assisting her in her personal care it would have been better. The personnel that came out for the interview were friendly and helpful.

Roy B_2

I get to see them twice a week, which I look forward to. There is nothing that I dislike because all my caregivers are good.

Andrea C_2

They help with personal care. I like the people who I have gotten to know.

Delana R

They need consistency with caretakers and need to accomplish tasks without asking. They need consistency between caregivers. They need to communicate with scheduling.

Dana S_1

They could send somebody around to me more. They could be around more often. It is not what they do. It's a problem when they are not here.

William M_13

They help him get ready in the morning for breakfast. The people that call for the appointments are very polite. They call us to let us know if they are going to be late. My father enjoyed the caretaker in the morning.

Paul A_1

They could help more by keeping his area clean and not waiting until the last minute to give him a bath. They need to be conscious of what they are doing. When they come in for an evaluation to make a list things we need done, the aide doesn't do any of those things on the list. Because of my husband's condition, he needs someone who is qualified and knows how to do the things he needs. He needs someone who is well trained.

Gartrell R

They help with cleaning and taking care of the laundry. They are very efficient.

Marilyn F_7

Someone was here that could take care of him because I couldn't. They were on time, pleasant, and would attend to my husband's needs.

David a

I couldn't get through the day without them. They have given us a very reliable caregiver.

Donovan C

They make sure I get up and do what I need to do. They are on time, and they do what they say they are going to do.

RUBY W

The services help her the most by bathing her really well. They do well at being on time, and do well with the care overall.

Edgar L

My caregiver is very pleasant to have around and to help me. I would tell them my caregiver is pleasant and that I don't have to tell her what I like, and she knows how to do things and just goes ahead and does it.

Anonymous_1288

It got better as we communicated with each other. They need to improve the services they were supposed to provide. They kept changing caregivers, which made them upset and confused.

Susan P_4

It allows me to go to work. The scheduling should be more flexible.

Barbara A_2

I'm disabled also, so they kind of take care of the both of us. I like that they're on time.

PEDRO S_1

They were not able to find me a caregiver. They need to have enough caregivers to provide care continuously. In case a caregiver can't come, they should have a replacement.

Charles W_3

The caregivers have helped me take care of my husband in his current condition. The caregiver they selected for us is very good. She comes in when I need her, and she is here to help.

Robert S_21

They come twice a week and they help with what needs to be done. They have even given me some suggestions. I am learning from them. Whatever I need, we are getting help with. So far, I have had two different people. I have liked them very much and the job they do.

Johnson C

She is just here to be available. She is here to talk to him and make sure he's okay. This is a special case. My dad hasn't needed a lot of care. She doesn't have to do much. She is always available.

Jimmie A

My loved one gets mad at them, but they are good with them. They take care of my loved one to lighten my load and give me time to do other things. They do whatever I ask them. I have had several caregivers, and some of them have been excellent. They are good and on time.

Genine M

They just send me a good caregiver, that's all they do. Because of the nurse that I have it would be great; I have had a bad one before.

Duane T

The company is really reliable and they never leave me hanging. They make sure he is up and around and that he stays motivated.

Gwen H

SYNERGY HomeCare was responsive when I signed up with them. I called them Christmas Eve or Boxing Day, and they came out and got it taken care of. It was a tough time, and they came right to the house. SYNERGY HomeCare gave me a lot more comfort and relaxation because I knew that they were taking care of my loved one. I could go to work and do my thing.

Kay E

They are very attentive to us and take care of things around the house. They allow us to keep a regular schedule in our daily life.

Anonymous

I like how SYNERGY HomeCare gives good customer service to their clients. I also appreciate how in my experience, if my schedule changes, they will help me. SYNERGY HomeCare has made life easier for me because they help me do things I cannot do myself, like housekeeping.

Michael L_8

The caregiver didn't do the job he was supposed to do. He was supposed to help my loved one with bathing and he never did. He just talked on his cell phone and watched TV.

Provider Response

Steven B_1

SYNERGY is local, they are experienced, and they have an organized staff. They are pleasant to work with. SYNERGY reduces some of the care that I was having to provide for myself.

Caring1478

I am very happy with my caregiver, He was very good. I would recommend Synergy Home Care highly.

Caring3698

We had a wonderful experience with Synergy Home Care. Kimberly and her team were very accommodating. They did a fantastic job. They are extremely responsive and very easy to work with. They are definitely personable. The caregivers they provided were excellent. There were a couple of instances where one particular caregiver had her reason not to come one day and they worked with us to get someone in very quickly. They were always willing to do anything to ensure that we were satisfied and I would highly recommend them. If I ever I need to use them again, I would not hesitate to give them a call.

Carolyn16

I used them for 3 days. They did everything that I expected and more. They were very cooperative and very sweet. I'm very satisfied with them.