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SYNERGY HomeCare of Hiram Hiram, GA

5604 Wendy Bagwell Parkway Suite 321, Hiram, GA 30141

(800) 558-0653 (Caring Family Advisorâ„¢)

4.6

(103 reviews)

Offers Home Care
Top rated on Caring.com

2019

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SYNERGY HomeCare of Hiram
SYNERGY HomeCare of Hiram
  • Top rated on Caring.com

Hiram, Georgia 30141


4.6

(103 reviews)


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Home Care

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Reviews of SYNERGY HomeCare of Hiram in Hiram, Georgia

4.6

(103 reviews)

    Top rated on Caring.com

    2019

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Gordon G

    4

    September 5, 2024

    I am a current client of this provider

    They come and clean his room and bathrooms. They are friendly. They come in and do their job. The pricing is fair.

    David H_63

    5

    July 19, 2024

    I am a past client of this provider

    They helped my husband get to where he could drive again. I liked that they always called, gave us the right times and showed up when they were supposed to.

    Steven L_8

    5

    July 5, 2024

    I am a current client of this provider

    The aide is helpful with time management. I like that when I take vacations, they find adequate replacements.

    Brandon T_1

    5

    June 11, 2024

    I am a current client of this provider

    They are flexible and show up on time. They always consider what we need when we call them and try to schedule us well.

    Connie M_11

    5

    June 11, 2024

    I am a current client of this provider

    The agency has had the consistency of the same caregivers. They are very engaged. I would recommend them, as I like their selection of caregivers.

    George D_11

    5

    April 8, 2024

    I am a past client of this provider

    I had no problems with Synergy. Every caregiver that came from there was good. They were very pleasant and helpful.

    Carole L_1

    5

    April 8, 2024

    I am a current client of this provider

    They have given me time to do other things that I need to do outside the home and take a break. It gives me confidence that she is well taken care of. I like that they are easy to schedule, the people are easy to work with and are responsive, and they care about the client.

    Anonymous_1707383709

    5

    February 8, 2024

    I am a current client of this provider

    They help the most with the care they provide for me. The agency works with my schedule.

    Charles A_14

    5

    February 5, 2024

    I am a past client of this provider

    It helped me. I knew my dad was in good hands. The aides were on time.

    Gloria D_9

    4

    January 4, 2024

    I am a current client of this provider

    They help me the most with housework. They are willing to work with you.

    Billy B_3

    3

    December 4, 2023

    I am a current client of this provider

    The biggest issue is the ability to meet my schedule. I am not able to have the same caregiver. When the caregiver is there, she is great. Billy's hours are limited. The caregiver was a good fit for our home, she is not afraid of dogs.

    Anonymous_7671

    5

    November 2, 2023

    I am a current client of this provider

    It has given me more freedom. They have been patient.

    Lloyd S_2

    5

    October 9, 2023

    I am a current client of this provider

    The caregiver has helped the most by making sure the client takes his medicine and feeding him lunch. She also helps around the house here if I need it. I like the person that I have coming here. She is fantastic. You couldn't ask for any better help.

    Anonymous_7600

    5

    September 18, 2023

    I am a current client of this provider

    They know what they are doing. I would recommend them because they are timely.

    Eddie C

    2

    August 3, 2023

    I am a past client of this provider

    The services could be improved by having better communication. There was no effort that I could see from them to get us another aide in. I would like to see the communication from the ownership and office staff improved.

    Thomas C_20

    1

    July 21, 2023

    I am a past client of this provider

    She would come and take my blood pressure and temperature, and I can do that myself. It got some people sent out here who didn't do anything. And they sent her home and I still had to pay her.

    Marcus R_1

    5

    July 6, 2023

    I am a current client of this provider

    I'm pretty much immobile. Without the services, I wouldn't be able to get out of the house. I am able to eat, get dressed and get transported where I need to. They help me get around the house, It's very helpful. Based on the question, they are taking care of me. I'm well taken care of and all the needs are dealt with. I have no complaints.

    Patricia H_41

    5

    June 22, 2023

    I am a current client of this provider

    It was a big help when I was getting it. I like the way that they get back to me and respond back in a timely manner. It seems as though their caregivers are knowledgeable and pretty decent people.

    Blanche B_2

    5

    June 6, 2023

    I am a current client of this provider

    My mother-in-law has dementia and doesn't acknowledge that she has dementia. We are still in a challenging stage of her cooperation. The caregiver has continued to be very patient. This service helps me a lot more than my mother-in-law realizes. It helps me to get out of the house and run errands and do things for her. The caretaker is very personable.

    Edward G_7

    5

    May 17, 2023

    I am a current client of this provider

    It helps me too because they provide a place where I can work. It's a great help. I like their service.

    Anonymous_7335

    5

    May 2, 2023

    I am a current client of this provider

    They make life easier for us by being here and giving my husband help when I can't be here. I like the communication from Synergy and my husband has liked the caregivers.

    Beverly A_5

    3

    April 12, 2023

    I am a current client of this provider

    They should get somebody that really wants to work and is not about them, it's about the client. They could work a little bit harder to get people to service their clients. They send people with some kind of consistency and really take their job serious. This back and forth and people not coming when they don't want to is just too much. I am very overwhelmed at this point. I called early to try and find someone to accommodate the time and the hour that I requested with SYNERGY. There is no consistency.

    Gary G_12

    5

    January 19, 2023

    I am a past client of this provider

    The agency helped out the most by using the Hoyer lift, cooking and cleaning. The agency is local and if we had issues they were on top of it.

    Mary B_136

    5

    January 5, 2023

    I am a current client of this provider

    SYNERGY HomeCare has made my experience positive by helping out around the house. I like SYNERGY HomeCare because they are prompt to find new caregivers when needed, and they pay attention to detail.

    Taraja I

    4

    December 16, 2022

    I am a current client of this provider

    I hope it will improve once we get on a regular schedule. I would like the same person on that schedule. They could improve the communication while going through initial set-ups.

    Ethel H_3

    5

    December 9, 2022

    I am a current client of this provider

    The caregivers help her do everything. I just liked their professional and how they took care of my sister.

    Samuel H_2

    5

    November 3, 2022

    I am a current client of this provider

    The agency has sent us a long-term caregiver who is really good. I like how the company is truthful.

    Robert J_16

    5

    November 3, 2022

    I am a current client of this provider

    Our caregiver does everything for us and has made our lives easier. We have a fantastic caregiver!

    Jeanette H_6

    4

    October 19, 2022

    I am a current client of this provider

    The caregiver puts in great effort to help the client. We've only had them for a short while. They should know better what they're doing.

    David B_56

    4

    October 7, 2022

    I am a current client of this provider

    I like the caregiver, and it's been easy to get in touch with the office. I like that they have been consistent with follow up. I've had the same caregiver for the last year. They are reliable.

    Ebenzer A

    5

    September 22, 2022

    I am a current client of this provider

    Without the service I can not do this. They take my concerns into consideration.

    Faye R_1

    5

    August 1, 2022

    I am a current client of this provider

    We were able to go back to work. I like my CNA.

    Belinda J_2

    1

    June 13, 2022

    I am a past client of this provider

    The company needed to care. They could not have cared less. I would never recommend them. They need to improve customer service.

    Frank H_13

    5

    June 3, 2022

    I am a past client of this provider

    They helped take care of the needs in my home. I think they had issues with availability, they couldn't meet the times that I needed but the services were great.

    Thomas "Tommy" R

    4

    April 22, 2022

    I am a past client of this provider

    We were able to continue working while they took care of my dad. We only had them for a short while, and we had different experiences with the two caregivers.

    Lawrence L_2

    5

    March 2, 2022

    I am a current client of this provider

    The Lord sent me my caregiver. They have assisted in my house.

    Gregory T_2

    5

    January 12, 2022

    I am a past client of this provider

    They helped me by providing a good aide. Darcie was great.

    Confred L

    5

    January 4, 2022

    I am a current client of this provider

    If I call they get back to me right away, the caregivers are very punctual and able to provide proper care. I like how effective they are with all the paper work, communicating, and everything that is going on.

    Mary B_117

    5

    December 7, 2021

    I am a current client of this provider

    We have to have her--we could not do it with out her help. The one caregiver is what we like a lot.

    Anonymous_4575

    5

    November 2, 2021

    I am a current client of this provider

    They have been able to provide a great caregiver for my mom on a daily basis. I like the caregivers and they make sure that they are a good fit for my loved ones.

    Anonymous_4606

    5

    October 18, 2021

    I am a current client of this provider

    They made it possible for us to stay in our home. She helps cook. I like that the managers listen to me.

    Kenneth F_3

    5

    October 7, 2021

    I am a current client of this provider

    They show up when they are supposed to. They are reliable. They take care of me.

    Joseph L_11

    5

    September 23, 2021

    I am a current client of this provider

    They do everything for me that I can not do. I love having the agency help me. I could not manage without them.

    Aurelia A

    5

    August 3, 2021

    I am a past client of this provider

    They were very good at what they did and at answering questions. They showed up, were very compassionate and did great work.

    Arthur E

    5

    July 13, 2021

    I am a current client of this provider

    It makes a difference with morale. They do what they say they are going to do.

    Riley J

    5

    July 13, 2021

    I am a past client of this provider

    They allowed me to go to work and be at ease and know that they were being taken care of the way that I would have taken care of them. I would recommend them because every time they came she was very professional, courteous, she was really good with the boys.

    Abraham C_2

    4

    June 14, 2021

    I am a current client of this provider

    They make life easier by coming out to take care of my wife. They wash clothes and provide the service she needs. I would recommend them because of the good service being provided.

    Cassandra W

    5

    May 7, 2021

    I am a current client of this provider

    They will interact with my mother-in-law. There are way more organized than the previous company that we used. They are organized. I like that their website is user-friendly and also that they I can pay online for services.

    Norma C_7

    5

    April 6, 2021

    I am a past client of this provider

    I used them twice, and the first time was for my husband and the second time was for me. I had a good experience the second time. I would tell a friend to make sure they have a clear understanding of the services needed and the services SYNERGY HomeCare provides.

    Wonda D

    5

    April 6, 2021

    I am a past client of this provider

    It was just nice to have caregivers come in and help. I liked the management and the team. They tried to match the caregivers to what you were looking for.

    Al G_1

    5

    March 3, 2021

    I am a current client of this provider

    They help with my husbands day to day tasks. His whole demeanor is better when they are here. I like that when they were having challenges finding someone for us they stayed looking for a caregiver and they found someone that we are very happy with.

    Willie F

    5

    February 19, 2021

    I am a current client of this provider

    I had surgery and my caregiver helps me around the house. I like that they are professional and are timely. She goes above and beyond.

    Anonymous_4391

    4

    January 6, 2021

    I am a past client of this provider

    They helped me get settled with my husband at home. I didn't know what to expect because his condition when we first started was not nearly as good as it is now. I didn't know what I needed. The person they sent was very nice, but I didn't have expectations that were made, so there wasn't anything to meet. They were responsive and kept in touch. They did what they said.

    Marina C

    5

    December 14, 2020

    I am a current client of this provider

    I actually can eat now, instead of eating frozen food. My house is always clean and my laundry is always done. I can only refer to Amanda, because the others only lasted a couple weeks.

    Anonymous_4220

    5

    November 16, 2020

    I am a current client of this provider

    They are there when I am not and that helps a lot. I like their customer service.

    Donald H_7

    5

    November 9, 2020

    I am a current client of this provider

    I work nights and she relieves some of the stuff we can't do. She makes sure he can get in the shower, because he won't let us do it because we're family. She did a great job and I wish we could keep her. She took very good care of him.

    Anonymous_4042

    5

    September 25, 2020

    I am a current client of this provider

    They help her with her daily needs. We like their flexibility in general.

    Jean D_10

    5

    September 15, 2020

    I am a current client of this provider

    They have helped me the most by being able to do things that I cannot do for myself. I like the quality of the services I get.

    Anthony C_10

    5

    August 6, 2020

    I am a current client of this provider

    They're just wonderful! They help me with all my daily activities. I like the people that they have for the home care.

    George M_17

    5

    July 15, 2020

    I am a current client of this provider

    They've helped the most by making sure we get the help we need. I like that they've been on point. They seem to be doing everything they're supposed to be doing.

    Hubert D

    5

    June 25, 2020

    I am a past client of this provider

    I did not have any complaints. I felt like I could trust the person. The person that I did get to encounter was very good right off the bat at warming the family up to her. It was not awkward and I really liked that.

    Robert B_47

    5

    June 18, 2020

    I am a past client of this provider

    They were most helpful with daily living activities. They helped him get dressed, bathe, eat, and do all of the essential tasks. Their communication was great. They always got back to me quickly, and we had no complaints with the caregiver.

    Woody M

    5

    May 21, 2020

    I am a current client of this provider

    They help him and assist him. They help with whatever needs to be done. The caregivers are good. They have great customer service.

    Mary Ella N

    5

    May 11, 2020

    I am a current client of this provider

    They provide excellent people to come care for me. They are approachable.

    Charles F_10

    4

    April 21, 2020

    I am a past client of this provider

    They were so good when I needed them. They took us to the dentist one time. I have recommended them to other people. They covered everything we needed very well.

    Henri W

    5

    April 13, 2020

    I am a current client of this provider

    My caregiver meets my needs one hundred percent. I like that he's top of the line.

    Linton L

    5

    March 5, 2020

    I am a current client of this provider

    They help with his ADL's. We only had the one caregiver and she was really good.

    Gayle P_2

    5

    March 5, 2020

    I am a current client of this provider

    I am a mom and I take care of my mom, this helps my mom to stay on a schedule. It keeps her happy and it helps me have less on my plate. They have the aides clock in and out through their phone. They keep us updated on any changes with the aides.

    Anonymous_2395

    4

    March 5, 2020

    I am a current client of this provider

    SYNERGY HomeCare has helped me the most by giving me a few hours a day where I don't have to worry about my dad because I feel very safe with her. We had a lot of issues in the beginning, but the caretaker we have today is excellent.

    Howard J

    5

    February 6, 2020

    I am a current client of this provider

    They have made it positive because they have consistently the same person, which provides continuity and familiarity. I like that they provide good service, and we have used them for 3 years.

    Aubrey T

    5

    December 17, 2019

    I am a current client of this provider

    They allow me to leave him at home with the caregiver. They keep me informed. The caregiver they send works hard and communicates well with my husband.

    Samuel S_1

    4

    December 13, 2019

    I am a current client of this provider

    They get him to take a shower and do his hygiene stuff. In the beginning, I would've wanted more understanding of what they do, what are responsible for, and what to expect.

    Havana R

    5

    November 19, 2019

    I am a past client of this provider

    I think maybe if they had spent a little more time assisting her in her personal care it would have been better. The personnel that came out for the interview were friendly and helpful.

    Roy B_2

    4

    October 28, 2019

    I am a current client of this provider

    I get to see them twice a week, which I look forward to. There is nothing that I dislike because all my caregivers are good.

    Andrea C_2

    5

    October 14, 2019

    I am a current client of this provider

    They help with personal care. I like the people who I have gotten to know.

    Delana R

    4

    September 4, 2019

    I am a current client of this provider

    They need consistency with caretakers and need to accomplish tasks without asking. They need consistency between caregivers. They need to communicate with scheduling.

    Dana S_1

    4

    August 23, 2019

    I am a current client of this provider

    They could send somebody around to me more. They could be around more often. It is not what they do. It's a problem when they are not here.

    William M_13

    5

    July 25, 2019

    I am a current client of this provider

    They help him get ready in the morning for breakfast. The people that call for the appointments are very polite. They call us to let us know if they are going to be late. My father enjoyed the caretaker in the morning.

    Paul A_1

    2

    July 2, 2019

    I am a current client of this provider

    They could help more by keeping his area clean and not waiting until the last minute to give him a bath. They need to be conscious of what they are doing. When they come in for an evaluation to make a list things we need done, the aide doesn't do any of those things on the list. Because of my husband's condition, he needs someone who is qualified and knows how to do the things he needs. He needs someone who is well trained.

    Gartrell R

    5

    June 18, 2019

    I am a current client of this provider

    They help with cleaning and taking care of the laundry. They are very efficient.

    Marilyn F_7

    5

    June 5, 2019

    I am a past client of this provider

    Someone was here that could take care of him because I couldn't. They were on time, pleasant, and would attend to my husband's needs.

    David a

    5

    May 16, 2019

    I am a current client of this provider

    I couldn't get through the day without them. They have given us a very reliable caregiver.

    Donovan C

    5

    March 8, 2019

    I am a current client of this provider

    They make sure I get up and do what I need to do. They are on time, and they do what they say they are going to do.

    RUBY W

    5

    February 14, 2019

    I am a current client of this provider

    The services help her the most by bathing her really well. They do well at being on time, and do well with the care overall.

    Edgar L

    5

    February 8, 2019

    I am a current client of this provider

    My caregiver is very pleasant to have around and to help me. I would tell them my caregiver is pleasant and that I don't have to tell her what I like, and she knows how to do things and just goes ahead and does it.

    Anonymous_1288

    4

    January 15, 2019

    I am a past client of this provider

    It got better as we communicated with each other. They need to improve the services they were supposed to provide. They kept changing caregivers, which made them upset and confused.

    Susan P_4

    4

    December 8, 2018

    I am a current client of this provider

    It allows me to go to work. The scheduling should be more flexible.

    Barbara A_2

    5

    November 8, 2018

    I am a current client of this provider

    I'm disabled also, so they kind of take care of the both of us. I like that they're on time.

    PEDRO S_1

    4

    November 1, 2018

    I am a past client of this provider

    They were not able to find me a caregiver. They need to have enough caregivers to provide care continuously. In case a caregiver can't come, they should have a replacement.

    Charles W_3

    5

    October 5, 2018

    I am a current client of this provider

    The caregivers have helped me take care of my husband in his current condition. The caregiver they selected for us is very good. She comes in when I need her, and she is here to help.

    Robert S_21

    5

    September 21, 2018

    I am a current client of this provider

    They come twice a week and they help with what needs to be done. They have even given me some suggestions. I am learning from them. Whatever I need, we are getting help with. So far, I have had two different people. I have liked them very much and the job they do.

    Johnson C

    5

    July 2, 2018

    I am a current client of this provider

    She is just here to be available. She is here to talk to him and make sure he's okay. This is a special case. My dad hasn't needed a lot of care. She doesn't have to do much. She is always available.

    Jimmie A

    5

    June 2, 2018

    I am a current client of this provider

    My loved one gets mad at them, but they are good with them. They take care of my loved one to lighten my load and give me time to do other things. They do whatever I ask them. I have had several caregivers, and some of them have been excellent. They are good and on time.

    Genine M

    5

    May 16, 2018

    I am a current client of this provider

    They just send me a good caregiver, that's all they do. Because of the nurse that I have it would be great; I have had a bad one before.

    Duane T

    5

    April 2, 2018

    I am a current client of this provider

    The company is really reliable and they never leave me hanging. They make sure he is up and around and that he stays motivated.

    Gwen H

    5

    March 2, 2018

    I am a past client of this provider

    SYNERGY HomeCare was responsive when I signed up with them. I called them Christmas Eve or Boxing Day, and they came out and got it taken care of. It was a tough time, and they came right to the house. SYNERGY HomeCare gave me a lot more comfort and relaxation because I knew that they were taking care of my loved one. I could go to work and do my thing.

    Kay E

    5

    January 4, 2018

    I am a current client of this provider

    They are very attentive to us and take care of things around the house. They allow us to keep a regular schedule in our daily life.

    Anonymous

    5

    December 2, 2017

    I am a current client of this provider

    I like how SYNERGY HomeCare gives good customer service to their clients. I also appreciate how in my experience, if my schedule changes, they will help me. SYNERGY HomeCare has made life easier for me because they help me do things I cannot do myself, like housekeeping.

    Michael L_8

    1

    March 1, 2017

    I am a past client of this provider

    The caregiver didn't do the job he was supposed to do. He was supposed to help my loved one with bathing and he never did. He just talked on his cell phone and watched TV.

    Provider Response

    Michael L, I am sorry to hear about your unfortunate experience. We really appreciate your feedback, and hope you do give us the chance to make it right! Feel free to reach out to me directly if you ever again have any issues, concerns, questions, comments or if there is anything we can do to help remedy your experience.

    Steven B_1

    5

    February 1, 2017

    I am a current client of this provider

    SYNERGY is local, they are experienced, and they have an organized staff. They are pleasant to work with. SYNERGY reduces some of the care that I was having to provide for myself.

    Caring1478

    4

    August 27, 2013

    I am a current client of this provider

    I am very happy with my caregiver, He was very good. I would recommend Synergy Home Care highly.

    Caring3698

    5

    August 27, 2013

    I am a past client of this provider

    We had a wonderful experience with Synergy Home Care. Kimberly and her team were very accommodating. They did a fantastic job. They are extremely responsive and very easy to work with. They are definitely personable. The caregivers they provided were excellent. There were a couple of instances where one particular caregiver had her reason not to come one day and they worked with us to get someone in very quickly. They were always willing to do anything to ensure that we were satisfied and I would highly recommend them. If I ever I need to use them again, I would not hesitate to give them a call.

    Carolyn16

    5

    July 29, 2013

    I visited this facility

    I used them for 3 days. They did everything that I expected and more. They were very cooperative and very sweet. I'm very satisfied with them.

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    About SYNERGY HomeCare of Hiram in Hiram, Georgia

    We're Here to Help You!

    Whether you are seeking out home care for yourself or for a loved one who needs a little extra help, it is important to have a team of compassionate professionals on your side. SYNERGY HomeCare of NW Atlanta is a family owned and operated agency. The Peterson Family, who run the day-to-day operations of the NW Atlanta office located in Hiram, make it their goal to treat each and every client as an extension of their own family.

    We are able to provide a few hours of care a week, daily visits, bath visits and up to 24 hours of care including live-in care. We also provide care in home wherever you or your loved one may live including assisted living facilities, independent living communities and even rehab centers. We go where you (or your loved one) lives!

    Our Registered Nurse visits every personal care client to assess the client's needs and put together a personal care plan at no charge to you! Additionally, our RN or other staff member visits all clients on a regular basis to ensure everyone is happy with our services and our clients are doing well under our care. Our staff is available 24 hours a day/365 days of year to assist you when you need it the most. All caregivers are employees of Synergy HomeCare of NW Atlanta with National Background Checks, CNA licenses, Fully Insured and Regularly Trained.

    Call Us If You Need Solutions Today!

    During your free in home consultation, we will provide you with OPTIONS! We'll discuss any benefits you or your loved one may qualify for such as long term care under an insurance policy, VA Benefits, Gov't Assistance Programs and other resources we have available at our fingertips. No need to make lots of calls because we can help you with all your care needs and match you up with excellent resources in our area.

    Complimentary Services Include:

    • Vial of Life Kit
    • Medication Dispensers
    • Free Medical Alarm for 24/7 care with a minimum hours weekly
    • Regular updates to family members
    • Newsletters with valuable information on caring for loved ones at home
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