Going to Pathways Home Health was a miserable, bad experience. The nurses that I met with initially when we started the hospice care were very informative and very knowledgeable but then somebody else took over. After they checked my mother out, whoever was supposed to pick up the ball after that absolutely fumbled it. The actual hospice care was really bad. They didn’t show up at times and were argumentative with me when I was trying to get in touch with them.
Pathways Home Health, Hospice and Private Duty
Offers Home Care, Home Health Agencies, and Hospice
3 Reviews
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(800) 973-1841
Reviews of Pathways Home Health, Hospice and Private Duty
Home Care Reviews for Pathways Home Health, Hospice and Private Duty
May 10, 2016
I am a past client of this provider
August 15, 2011
I am a past client of this provider
Very pleased with the servies, especially with end of life comfort care offered my wife. Responded well to emergency situations and the staff was well trained and professional.
August 06, 2011
I am a past client of this provider
My mom, with fairly late Alzheimer's, was in an assisted living situation in Palo Alto. The assisted living facility was unable to provide the one-on-one care that my mom needed, so we got in touch with Pathways. They were caring and very responsive. The woman that Pathways brought in to be with my mother was compassionate and helpful -- and more important, able to manage my mother, who has 'fired' innumerable in-home care helpers in the past. When our care provider was unable to accommodate our scheudule, Pathways was great about finding someone else to help us.
I was a bit hesitant to use an agency versus looking for someone myself on Craigs List, but Pathways really added a ton of value.
About Pathways Home Health, Hospice and Private Duty
t Pathways, we know what it means to care for a sick or elderly family member. We understand the effort and special care required to help them live with dignity. As a community-based, not-for-profit organization, we are dedicated to serving Bay Area patients and families at all stages of life.
We offer a number of comprehensive programs that include hospice, home health and private duty care. As needs change, Pathways is available to provide caring support and educatio
n to our patients and their families.
Contact us today for a free informational visit. We are here to help.
1.888.755.7855 (toll free) - 408.730.5900 (tel) - 408.730.8722 (fax)
Services and Amenities of Pathways Home Health, Hospice and Private Duty
Languages
- Cantonese
- English
- Farsi
- French
- German
- Hindi
- Italian
- Mandarin
- Russian
- American Sign
- Spanish
- Tagalog
- Vietnamese
Medicare
- Overall:
- Medicare Provider Number: 057190
- Ownership Type: Non-profit
Quality of Service
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Timeliness of providing service98.3%
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Taught patient or caregivers about their drugs99.7%
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Checked patient's risk of falling99.8%
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Checked patient for depression98.7%
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Checked for flu vaccination87.2%
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Checked for pneumonia shot93.4%
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Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care99%
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How often patients had less pain moving around85.5%
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How often home health patients had to be admitted to the hospital15.2%
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How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted10.9%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalSame As Expected
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalWorse Than Expected
Patient Improvement
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Walking or moving around71.4%
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Getting in and out of bed75.1%
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Bathing79.4%
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Breathing83.6%
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Wounds/healing after an operation93%
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Medication compliance77.6%
Rates
- Hourly Rate: Call For Rates
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