Chancellor Gardens

Amanda

The staff at Chancellor Gardens was personable. The place was very clean and very organized, and the food was really good. They have a salon and in-house physical therapists, but they're right next door to a hospital and my grandma likes to sit outside a lot. So it was not the peaceful, calm atmosphere that she wanted outside of the building. Inside the building was great though. The staff was good, but they just could have been a little bit more put together. I saw the assisted living and they also have a fabulous memory care unit with tall ceilings and brightly colored atmosphere. It was stimulating. It's staffed well and there are a lot of really great opportunities for the residents in the memory care to do activities. Most of the time when people get put in memory care, they just kind of get forgotten about, but that's not the way that they were doing things there.

Megan

I went to look at Chancellor Gardens. They were very attentive and knew what they were doing. They had a church and a garden where you could go out, sit, and talk with your family. The facility was very clean.

Provider Response

Kim

I had an in-person tour of Chancellor Gardens. They were very welcoming, polite, and informative. They had full brochures on all the information that we needed and all the care plans that they had. The place was clean, organized, and really pretty. The residents looked happy and well taken care of. They had plenty of different activities. The menu looked really good. They have physical therapy on-site. They have memory care. So it was just everything we needed. They have studio apartments and one-bedroom. They have big open windows. The bathrooms were really big and easy to access. They have a small library, a beauty parlor, and an outdoor courtyard that's in the middle of the building, so it's easily accessible. They have a lot of furniture out there that's nice.

Rina

Chancellor Gardens seemed like it was a really warm, positive environment. It might not be ideal for some people because it's big, but for other people that would be a positive. They had three different people tour me around. They were all knowledgeable and friendly, and they knew all of the residents by name. I did not try the food, but I looked at it. It looked good. They had a salon, a workout room with physical therapy equipment, and a really nice outdoor area in the summer.

Provider Response

David

My wife will be moving into Chancellor Gardens. The staff was extremely friendly and very efficient. We were treated to a lunch, and it was quite tasty and well prepared. I have found the rooms more than adequate and the maintenance well done. As for the staff, I didn't find one that wasn't friendly. The food was delicious, well-prepared, and very nice. They have a courtyard, but I didn't inspect it or go through it. We reviewed two or three other places and knew this was probably the best for us. It's just north of hospitals, I believe.

Provider Response

Alva

We went to see the Chancellor Gardens assisted living. They don't have regular senior living there, and they were pretty expensive. The rooms were very nice. They had all the other amenities that a senior might want. They had a taxi service, if you needed to go to a doctor. It's a group van or something that takes people around to where they want to go. They'll take them shopping to the grocery store or a place to buy clothes or shoes or whatever. It was pretty nice that they would do that. The rooms were very nice. They serve you breakfast and dinner, and then you have to provide your own lunch. They will provide it for you, but you have to pay for it. I can't remember his name, but the person who assisted us was very nice. He did not want us to think that there was anything that we might be missing, so he told us everything there was about the place. He even provided us with a drink while we were there, which was very nice. He was very cordial. You couldn't ask for much more information because he provided everything you could ever think of. The place was very, very clean. The person that greeted us when we came in was very nice. She was helping an older gentleman and his little doggie. She was so kind to that old man (who's probably in his late 80s), and she helped him in. She also helped the little dog because it was a little bit afraid of some of the people there. They have breakfast and dinner there, and it's really nice because they have a big variety. They also said that their menu changes, so it's not the same thing every day.

Reviewer RC#0103

Chancellor Gardens is a good place and the people care. I had a neighbor that took his wife down there and saw that they were good people. So, I went down there and they're darn sure good people. My wife is in the memory care area. She intermingles and gets to do the things she likes to do. They have a courtyard, the food is really good, and they have activities all day. They work hard to keep her busy. It's nice, clean, and homey.

Alvin

I toured Chancellor Gardens completely. They have part of it that they're renovating. They're doing a big renovation there, but the memory care unit was not being renovated at this time. It's a very nice facility. They had a nice dining hall and I looked at a couple of rooms there that were very nice, very spacious and very clean. I think it's a very nice facility. The staff was very nice. The woman who gave me the tour was super informative. I thought it was a very nice tour. I liked the facilities. Their private and shared rooms are the same room. If you had paid for a private room, you would have more space because it's designed to accommodate two beds for two different people. They gave me a box of cookies when I finished the tour and they were very, very good. The dining hall was very nice and very spacious. They had a shared kitchen. The kitchen served both the memory care and the other. The kitchen was in the middle, and then they had doors between so that they could serve the same food to both sides. That's very nice. I was impressed. The memory care unit, which was not under construction, was very well kept. The other side, the assisted living side, was under a large remodel. They had a lot of construction materials and such around, but other than that, it was still functioning and it was very nice, very spacious and outside of the construction, it was a very nice facility and it's going to be beautiful when they get finished with the construction. They had a gym, a very nice outdoor court, a TV room, and one room for private dining if you wanted to have a birthday party or something there for your loved one.

D.I.

I visited Chancellor Gardens They were a home, instead of just a place to put somebody in. They're very nice. They got a lot of space. Everything was in good order. They keep it up really nice. There were no odors. It was just a good place that I would stay in myself. The staff was really wonderful. She helped out in any way. She was very caring and made sure that our needs were met. The dining area was clean. We didn't really see anybody there eating or anything.

Claudia

I had a good visit with Chancellor Gardens. Everything was fine. Everybody seemed to be pretty much in the same price range for what I'm looking for. It had a great big patio. They had a chef, and the food was really good. It's a big place. It's two-stories, but it's got elevators. The studios were nice, and they're about 400 square feet. I was interested, but I haven't made any decisions yet. It was very clean, very friendly, quite open, and had lots of things to do. The staff was absolutely wonderful. They're really accommodating because I am in a wheelchair. We had a very nice tour. I was very impressed with the whole thing.

Shawn

The price is a little high for Chancellor Gardens, but everything else from its security to the health part of it to the socializing part of it was just great. I didn't have any complaints about any of it. I love the staff, even the residents, they looked happy. They're all interacting with each other, they weren't just sitting there on wheelchairs drooling on themselves, it was really a good -- like a community. The staff was fantastic, she spent a lot of time with me. The location is in a weird spot between the hospital and the freeway.

Provider Response

Dale

The visiting experience at Chancellor Gardens was very positive. That was the alternate one that we were considering for my dad. They had a lot of activities that were preplanned and scheduled, so there were lots of things to do there. They had balloon volleyball, and they had a game room where they organized activities for the residents. They could come in and participate in as desired. The rooms were very nice, and they were a larger size than the other ones we toured. The facility was a much larger facility, which is one of the concerns we had about it. It is closer to where I work, but it is farther from where I live. I only met two staff members, and they were very nice and very friendly. They seemed to know exactly what we needed.

Provider Response

Richard

I went to Chancellor Gardens yesterday. The staff was very friendly, they were very nice, and they seemed to know the residents very well. I looked at the menu, and they had quite a good selection. I was very impressed. The food was good. The facility was well organized. They had all the amenities that anybody would need. It was good.

Provider Response

Valerie

My father-in-law is staying at Chancellor Gardens. We asked around, and everyone had a very high regard for the community and the workers there. I am very satisfied. We visited grandpa last night, and he was happy. He was pointing to the workers saying, "She takes care of me." We asked him if he likes the food, and he says it's pretty good. The layout of the place is very open. When you check in you have to put on a gown and use hand sanitizer. As soon as you walk in, you come to a very open area where they have the sitting and dining areas. I know they had activities in the past but due to COVID, they have had to alter that a little bit, so we haven't seen any activities yet. I think that the caregivers put their residents first, and I think they go out of their way to make them feel comfortable. For the people visiting, they also go out of their way to make them feel welcome.

Marcia

My tour experience at Chancellor Gardens was very good. The lady that I talked to gave me a really good tour, but she also gave me some really good information, which is going to help me. I quite liked the place. I found that they're very careful about the COVID, and they have lots of activities, and the places I saw were well attended. I was quite happy with it. They had a really nice apartment I was quite interested in. I liked it because not everything was upstairs, there were areas where they can go and participate with other people. They were very careful in spacing out the people in the dining rooms because of the COVID. They're not taking anybody on tours right now, but normally they have little outings and stuff like that. I would tell others who are interested in this place to take the tour and make their own judgement. I have a lady friend whose mother is in this facility and she seems quite pleased with it. The staff was very nice and helpful. Everything was really tidy and clean, nothing looked broken, and it was well maintained.

Lynell

My husband was on the memory care side of Chancellor Gardens, and he was too much for them. I loved the place and for someone who just has memory problems (not dementia that is severe), it's a beautiful place. I loved the people that work there, the way they were caring, thoughtful, and continually trying to help, as well as their activities. They had things for him to put together, he played Bingo, they did the chair exercises, and he was doing physical therapy. The staff was wonderful. I liked the food there.

DR0124

Chancellor Gardens is very nice and everything seems to be good. The food's OK, and the dining area is nice. They do movie nights, and sometimes have people come in and sing and play instruments. Sometimes they have a cake and ice cream social, so they do have activities. My mom's room is basic but nice.

Sue

My mom and my dad are residents of Chancellor Gardens. The place and room are nice and clean. They have a physical therapy room with exercise machines and lots of music and activities. The staff is very kind. However, we have found that there is quite a bit of a wait time when we requested an aide. My mom is not really happy with the food, but whenever I have been there, it has been very good.

mandy616257

Chancellor Gardens at Clearfield is a really good place, but some of their night CNAs weren't very nice to my mom. In general, they're a very fine facility and very caring. There were just a couple of employees who didn't know how to treat my mom. The rooms are very nice and sufficient for her needs, and they try to keep it clean.

Provider Response

Laurie484214

My father has been in Chancellor Gardens for almost 3 years now. The place is immaculate, and the staff is unbelievable; they are really good. My mother passed away 2 years ago, but she was here too at that time. They have activities going on all the time and bus rides, and then they go out for lunch or they can go shopping. The staff is very helpful. They know everybody’s name, so they call everybody by name and check on them. If something happens, they call me immediately, even if it is no big deal -- just to let me know.

Provider Response

Barb752710

Chancellor Gardens is a very nice, newer facility with nice residents. The location was very convenient to the freeway, but it didn't seem to be a bother, and the grounds were OK. The apartments are nice and included a selection of studios, one-bedrooms, and two-bedrooms. The food was pretty typical, and the staff seemed nice.

Provider Response

kbredd

The "WELCOME HOME" sign in the entry says it all. I love coming to visit my parents and always feel at home. Your employees are motivated to give the best care to each resident and it shows. Sallie is a great director of CFL Memory Care. She treats each person with the same love and respect that she would treat her own parents. She has always been willing to go the extra mile in coordinating special requests such as helping my parents be ready when we pick them up for family celebrations and arranging the dining room for my mother's birthday. Sallie runs a wonderful support group for families. The aides have treated my parents with respect and are very efficient. Maggie, Jenna, Michael, and so many others have gone the second mile in providing daily care. Chancellor Gardens gives me peace of mind in knowing that they care and stay in touch with me if there is a need or concern. I enjoy visiting there.

Provider Response

Carla133434

Everybody at Chancellor Gardens is really nice to my mother. Her room is very nice. We decorated it ourselves, and my mom said the food is good. The place is very bright and roomy, and it's like a 5-star hotel. It's very nice.

Provider Response

Patti731351

Chancellor Gardens was very good. The rooms were spacious and had a good layout. They were excellent, nice, knowledgeable, gave us lots of information, and showed us the different room options. The activities director was doing something, and there were a lot of things going on. A lot of people were playing cards, and you could see people in the dining room. They have a good variety of food available.

Sue B1

My mother is now in Chancellor Gardens. From the moment we walked in, they were very welcoming and so accommodating. There were so many activities. It's a beautiful apartment for our mom, and we just fell in love with the place. Once we went, we decided that was the place. Allison made all of us feel comfortable. I've eaten there twice, which we appreciate. If they don't like the choices, they always will make hamburgers or grilled cheese or whatever. She loves the food. We met the chef and it was a very positive experience. It didn't taste at all like it was from a nursing home or institutional. It was great. She likes that they have pancakes for dinner.

Elizabeth M1

Everyone at Chancellor Gardens was friendly. It seemed everybody looked happy - the patients, and all the caregivers. It has a wonderful warm homey smell. The caregivers seemed cheerful, and energetic. The cleanliness was outstanding. All the staff I spoke to said they love their jobs, and it shows. The memory care unit is roomy, and comfortable.

Diana118080650

Chancellor Gardens was our second choice. It was great. Everything was wonderful about it, but it was just further from my home. The staff I met was very nice, and I was impressed. They have lots of activities.

A Fellow Reviewer20

Chancellor Gardens at Clearfield was clean. They had many activities going on, so people weren't sitting around in bathrobes in wheelchairs. It was more like a nice community center. The people that work there were very on-the-ball and very pleasant. The rooms were adequate and very clean. I was looking at two-bedrooms that were large and very nice. There was a barbershop and an exercise area. Their dining room was very nice, too.

Barbara109704250

Chancellor Gardens is a nice place. One lady took us around and she was accommodating. I just feel that the atmosphere is not as friendly as I wanted it to be. We were able to look at a one-bedroom apartment and it was very adequate. It had a patio outside.

Caring109421250

Chancellor Gardens was a nice place as well. The only thing that I looked at was because my mom was so particular and stubborn was the kitchen in the rooms. They were very tiny and wouldn't go for someone like my mother, but I was sure for a lot of older people they liked smaller kitchens especially if they eat in the dining room regularly. I knew a person that lived there, and he was very happy there. When we visited, they were doing like a yoga class, and when we took our brother to see it, it was lunch time, so we saw a lot of people out and about for lunch.

anonymous106909150

Chancellor Gardens was a nice place. The people were very helpful. The dining area was OK.

Caring104734550

Chancellor Gardens was recommended by one of the emails. The staff was very good to us. I liked their facilities, and my ex-husband quite liked it too. It was very clean and had lots of activities and nice rooms. The rooms are spacious. They take them out shopping once a week.

Susan101007850

My father needed level 2 care of assisted living, and Chancellor Gardens had what we needed. I like their layout. I met some of the staff at all the places I visited, but I liked theirs the best.

Caring100711050

We visited Chancellor Gardens, and the girl who toured us was very caring, very professional, and very friendly. She took time to tell us about the VA benefits, and she called me several times since to invite us to lunch. Their rooms were small. They had a bedroom that was kind of in the front room. It had half a wall with it, and then, there was a bedroom available. The facility itself was very nice. They had activities, and they had an exercise group when we were there. I don't know anything about security, but it looked like they were taking good care of everything.

Janice44

I really like Chancellor Gardens of Clearfield. It's a nice and a very clean facility. The staff tries to be very helpful and friendly. Some of the residents chatted to us and they were very nice. They do have a schedule of activities. I know they play bingo and they also have some puzzles. I was very impressed with its cleanliness and the staff. They've checked back with us a few times since then to see the progression.

Caring0810131

We found Chancellor Gardens Assisted Living. The place is clean. The people there are very good, very friendly and very caring.

Vicki7

My mom has been in Chancellor Gardens for about a month now, and she's adjusting really well. The people who were helping me are super friendly, very helpful, and would go out of their way to answer my questions. I just got a really good feeling from the people. At first, I was concerned about putting mom into a place, but she's adjusting well and interacting very well, so I think they're really doing a good job. My son visited during lunchtime and he said the food was really good.