We found Brookdale Dowlen Oaks for my mother-in-law. They were able to accommodate all the needs that we had financially in terms of the staff, the length of time they've been in business, and they had really good remarks when we looked into it. Plus, we talked to a couple of people who worked there that family members knew, and they highly recommend them. They've been working there for a long time, so we've had some inside information too. We haven't had anything that we're upset about at all. In fact, we're really happy that they keep us in touch concerning the whole COVID thing. We get emails constantly. They keep on top of things, they've done really well, and my mother-in-law seems really happy there. She's happy with it. They don't have too much in terms of activities right now. They have a lot of things available, but they've developed COVID. Two staff members and two residents came up with it, so they've had to lock everything down again.
Brookdale Dowlen Oaks
Offers Assisted Living and Memory Care
18 Reviews
2250 North Dowlen Road, Beaumont, TX 77706
Call
(800) 385-2527
Reviews of Brookdale Dowlen Oaks
Assisted Living Reviews for Brookdale Dowlen Oaks
February 21, 2021
I am a friend or relative of a current/past resident
February 07, 2021
I visited this facility
I was very impressed with Brookdale Dowlen Oaks. They've got a real lovely, sweet, homey atmosphere there. They're very courteous, kind, just real down to earth, and very friendly. It was a very nice place. They had everything you needed. They had a place to sit and read, a place to watch TV, a place to gather, a place to worship for church, and a place to get outside, just to be free. They pretty much had it all covered.
December 19, 2019
I visited this facility
Brookdale Dowlen Oaks did not have a fully furnished apartment available when I visited, but once one become vacant, they go in and redo the whole thing. The apartment they showed me looked very nice, and it had all of the amenities that we would need. The staff was very nice, very informative and very interested in the well-being of the people who stay there. They had transportation, and they would take people to events like shows in town, to church, and to restaurants. They said they would provide us lunch if we made an appointment.
March 29, 2018
I visited this facility
Brookdale Dowlen Oaks was very nice. I have nothing but good things to say about it. It's easily accessible on Dowlen Road. The room was like a large hotel room. The bathroom was handicap accessible and very nice. They had games, bingo daily, restaurant and coffee available, and there were people socializing. The atmosphere was very nice, very upbeat, and caring.
January 19, 2017
I am/was a resident of this facility
The food is terrible and unhealthy!
Provider Response
Thank you for taking the time to share your thoughts with us about the food. We have passed your feedback along to our local and regional management team for additional review.
January 28, 2016
I visited this facility
Brookdale was a little rundown facility. Also, they didn’t have a Medicaid bed. They had to put you on a waiting list for that. However, their prices were better than the other facility's. The staff was friendly. Their amenities were OK. They didn’t have a swimming pool. They did have some common areas that were OK, but there wasn’t anything to write home about.
November 30, 2015
I visited this facility
Brookdale Dowlen Oaks was a little rundown. It was OK, but it felt more like a nursing home than anything else. The grounds were fine. The staff was friendly. The dining room was not as nice as the other facility I visited. They’re not very interested in working with Medicaid.
July 06, 2015
I am a friend or relative of a resident
My mom has been in Brookdale Dowlen Oaks for a couple of weeks now. It is really a nice place, they have good food, it is really clean, and they have a friendly staff. Overall, it is just an excellent place. Mom is happy there. She has a nice-size room and a big bathroom. She is very happy in it. It has all new carpet and everything. It's got a big refrigerator in it and a sink area. It is just nice and meets her needs.
July 04, 2015
I visited this facility
I visited Brookdale Dowlen Oaks (Formerly Emeritus at Dowlen Oaks), and it was in the process of renovating. The staff was nice, but the people that live there weren't nice. They didn't say hi. It was a little cold to my father. They did have a little courtyard out there. It was nice; it just didn't work for us.
May 29, 2014
I visited this facility
Emeritus at Dowlen Oaks was a very nice place. It was very clean. They were all very nice. Overall, it was a good visit. However, I just think my mother needs one-on-one care more, whereas this is a larger facility, and I was afraid she wasn't going to get that one-on-one care there. Nevertheless, they treated us well. They were very friendly. They showed all around, and everything went well. Cleanliness was good. It was very nice and homey. There was an activity going on at that time for the residents, but some of them were sitting in, and some of them were just in the lobby or stuff, and of course some of them were in their rooms.
February 28, 2014
I visited this facility
Emeritus was very nice. It was clean and it looked good. I saw the rooms. Some were furnished and some were not. Some were in certain sizes and they were all very nice. The staff was very friendly and nice. I was able to eat there. The food was very tasty and very good. The only problem was I just couldn't afford them on my salary.
January 30, 2014
I am a friend or relative of a resident
Food is excellent. Most of their staff have good work ethic. There are some out there who just want their paychecks.
October 09, 2013
I visited this facility
Emeritus is a neat place. The staff was nice. However, we couldn't afford the price.
August 29, 2013
I visited this facility
Emeritus was nice. The rooms were very nice as well as the staff. We didn't eat anything but the cafeteria looked good.
June 22, 2012
I am a friend or relative of a resident
The grounds and facilities were nice, but there was a wide range of quality in the staff. Some seemed caring and helpful, others shirked duties and obviously did not care to work with the old folks. We had issues with some of the caregivers failing to make certain my grandfather took his medication and eat regularly.
March 30, 2012
I am a friend or relative of resident
My mother lives at Dowlen Oaks and when she asked for help one night because her apartment was flooding,( from the upstairs apartment) NEITHER of the TWO employees that she told checked to see if/where the water was coming from. Very irresponsible staff and uncaring staff. This is not the first problem that I have encounted with employees not doing their job.
July 27, 2011
I am a friend or relative of a resident
Very frequent turnover of medication aids. Medications are frequently not given in a timely manner as prescribed by the physician. I would not recommend this place.
Memory Care Reviews for Brookdale Dowlen Oaks
December 13, 2019
I visited this facility
We enjoyed visiting Brookdale Dowlen Oaks. The staff was very informative. It's a small place, yet cozy. They had activities set up and there were different areas for different entertainment. I like that they had a baby area where if the residents wanted to cuddle up with a doll and regress to when they were parents, they could do that. There was also a workshop area with make believe tools to entertain residents as well. The staff was very pleasant. It's a nice facility, but it felt a little bit clinical. It's like an apartment building, but it's not as wide, and it doesn't have as many green areas as the others.
Services and Amenities of Brookdale Dowlen Oaks
Room and housing options
- 1-bedroom apartments
- Studio Apartments
- Housing Extra: Alcove/Mid Size
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
- Dining Extra: Dementia Friendly Menus
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Technology Extra: Emergency Call System
Health services
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Minimum Age: 65
- Pets: Yes
Licenses
- Licenses: Facility No.000-325
- State Licenses: 000-325
About Brookdale Dowlen Oaks
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
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