Westgate Hills Rehabilitation and Nursing Center

Snackie

If you're looking for quality continuing care on the 2nd floor, you won't find it at Westgate Hills. Four residents share one bathroom, which is rarely cleaned. Mostly, residents only leave their rooms to be herded into a very small tv room where there is no engagement. Meals are served in bed or in a wheelchair using a bedside hospital table. Management is unresponsive and ineffective. Eldercare in this country is in crisis and people need to wake up...

Rebecca

Shannon in guest services has helped our family out by showing us around and getting things we need here at Westgate. She’s helped me as a patient and my family. We are all very happy that there is room for me here. We appreciate her and the facility.

Kathleen McC

My sister needed a LTC Facility that she could call home. The administrator is very helpful. My dialog with the staff, nursing and social work is always positive. There are activities to fill the day and excellent therapy services, a spacious room and clean facility. I believe renovations will begin soon to update the facility.

Gail

My dad is at Westgate Hills Rehabilitation and Nursing Center for a week now. The staff is very good. The place is very clean but needs updating. Dad's room is a bit small. They do have activities for residents like bingo, movies, and music every day. The grounds are kept up. They are neat and clean, grass freshly cut, flowers around, and no trash. But the food is horrible.

AnonymousGent

I had visited a friend recently and let me just say how terrible the staff is, particularly on the 2nd floor. It is mostly the CNAs. Inattentive, acting like they could care less, unprofessional, loud. Couldn't even find the right clothing for the person, call bells are just blaring for 10 minutes. CNAs are no where to be found. At least the nurses on that floor took time to address concerns or answered call lights while they were busy. I thought CNA stood for certified nursing assistant. I saw none of that. And barely any staff on the weekend. A staff member showed me the men's bathroom. The faucet sink doesn't work properly. The toilet paper dispenser is too close to the toilet. What a disaster. At least the nurses are kind.

tinyterror

Run far and fast away from this facility . Is dirty and smell . They are understaff and it takes an hour to get help and sometime ,you don't even get help . I had to moved my relative out of there after just one week . She was dehydrated and has a slight bed sore . If you have loves one ,do not let them stay there .