Prestige Post-Acute and Rehab Center - Milwaukie

Caregving reviews

If my mother ever needed these services again, Prestige-Milwaukie would be my first choice. Everybody on staff was very professional and nice. Service was very good everyday. The care my mother received was above my expectations. The rooms are clean and nice. I have no complaints!

resident2018

I would say I had an acceptable experience under the circumstances. The nursing staff here is very, very good. Especially the nurses! I would give them a 4 out of 5. One nurse in particular worked diligently to make sure my pain was under proper control. She understood the fact that I didn't want to take more pain medicine than absolutely necessary. The biggest negative I would have to say is the food. The hot food is never hot, the menu variety is poor and the quality is worse.

Lauren62886

My grandmother had to stay here after a hospital stay for heart attack and infection. She is a type 2 diabetic and any medical professional knows stress and infection lead to high blood sugar. Her sugars were almost 400 with every check (4 checks a day) for a whole day before we found out they were not doing anything to bring her sugars down. They said they didn't have an order for insulin and evidently had no plan of getting one until we insisted she be treated to lower her dangerously high blood sugar. When we dropped her off we asked if we should bring her night clothes. They assured us they would help her into a gown. The next day we found her in bed in the jean shorts, T shirt, and bra we had dropped her off in. She was uncomfortable and not cared for here. If she was at home, at least she would be able to treat her diabetes. Who would have thought being at a care facility would mean her medications would actually be withheld from her... Needless to say we cannot trust this facility and are going to move her some place safer.

Pipp

This was the worst experience my Mother in law had, during her 2 year journey with brain cancer. I would never recommend this place, in fact I would beg you to keep looking! My husband and I toured this place, and sadly, it was our decision to bring my MIL here, as it seemed great. THat was, ol she became a patient. She was left in wet clothes for hours, after having an accident. Her medication was not being handled properly, and they gave her a hard time for requesting pain meds ( after brain surgery) the Dr s order was every 4 hours, when we requested them to inform us of her last pull, it was 14 hours!... 14 hours, no pain meds and the guy was giving her a hard time when she was asking for pain meds! We went into with concerns and complaints, and they didn’t seem the least bit concerned. Luckily, my husband found a great place to transfer her to, except the care got worse in the mean time. Waiting the weekend to get her out of there was torture. On a side note, the residents don’t have their own phones in the room, calling your life ex one is a major pain, and sometimes when you call prestege, a resident will answer the phone, probably because they had the handset last. It’s an absurd system. Every resident should have the ability to safely call a loved one, with out begging for a phone call. They are grossly understaffed!

KJ-0PDX

I fell and broke my hip in February and needed nursing care for my wound and therapies. The staff were all very professional and friendly which encouraged me to participate with my care. I cant say enough about how comfortable they made me feel and explained all the level of care i was receiving to get me back home. I recommended Milwuakie Post Acute to my friend having the same surgery as mine in April

GingerRoo

Welcoming an friendly. Great care. Staff always have a smile on their face.

dmckedy

DO NOT LEAVE YOUR LOVE ONE IN THIS PLACE!!! My Dad was admitted to the hospital for heart failure, after 5 days in the hospital his Dr's determined that it would be best for him to go into a Rehab facility rather than return home right away, due to his age and other factors. My family looked at a list provided by the hospital and did a small amount of research and decided on Prestige. I took my Dad to Prestige about 1:45 in the afternoon, I introduced myself to the staff, then I had to leave to take my Mom to a Dr's appointment, I returned a few hours later to have dinner with him and make sure he was settled. To my dismay he was sitting in a room with the oxygen that we had brought, a room with no blinds or curtains, and no one seemed to know where his meds were. I spoke to the nurses or aides to try and find out when he would have dinner and if they had any idea of when he would be getting his meds, still no idea this was close to 7 pm. They finally brought his dinner shortly after 7... Around 8:15 I inquired about his meds again, "we're working on it", I explain the importance of taking them on time with his meal, however didn’t seem to matter. By 9 pm I went to the nurses station again and asked about his oxygen and when his blood sugar was going to be checked, finally they brought oxygen and checked his blood sugar and gave him his insulin, then disappeared again. I called the family and explained what was going on and that I did not feel good about leaving Daddy there, they agreed. At 9:40 pm I went to the nurses station and explained that with the lack of care that my Dad had received in the short time he had been there that there was no way I was leaving him in their care. So I packed him up and took him home. My sister went there the next day to get copies of his paperwork and they would not give them to her, I called the administrator and left a message, actually 2 messages and did not get a call back. As far as I’m concerned this place is unfit to take care of your love ones...

dsawyer44

This is a caring and compassionate facility that cared for my husband for two weeks in July. Only complaint was that the food wasn't as good as it could have been. All in all, they far surpassed my expectations for service and care.

Caring102808850

My mom was in Milwaukie Convalescent Center for about three or four months. They are good. They did a good job and they were very good with mom. But that type of environment is not something she wants to live in. The nursing and others were very helpful. The Physical and Occupational therapy was always there to help. We like the way things are done. The facility was very clean. They kept everything put up in a way that people don't trip and fall. If they are cleaning the floor, they have the signs up to be careful. The food was good most of the time. The only thing she complained about is that it was cold by the time she got it.