New Lebanon Care and Rehabilitation Center

Gregory

My father is in New Lebanon Center. His room is old. The building has been there a long time, but it's clean. Most of the staff members there are caring, but not all of them. The food is bland and tasteless; it was hardly appetizing. Their facilities are also clean. They also provide laundry services and medication. I also know they have physical therapy like other places, although I'm not sure how effective their therapy is because my dad didn’t progress. There's a TV in his room, but it's old, and he hasn't had a remote or cable since he's been there.

Reba

New Lebanon Center is very small and intimate. They have two nurses per patient just about all the time, while other senior places have two nurses for a whole floor. They provide better care. Every day they have exercises, singing, painting, quiet and reading time, they also have music concerts once a month. They have birthday parties for anyone who was born in that month. It's a lovely place. They also have lots of therapies and they stay busy all day long. They give the residents enough for two to three people to eat, just huge portions. They always have a fruit and vegetable, they always have protein, and they always have dessert; each one of them has fiber-rich dishes on their trays. The food tastes good, even though it doesn't have the spices in it that I would include, but it doesn't taste bad. If there's something they could improve on it's communication between the doctors and nurses. A lot of times the nurses don't know why the doctor is choosing certain things; it would mean better communication between the medical staff and people like me who wants to know. They do give me all the information, but it takes a long time to get it from the doctor to the nursing staff and for the nursing staff to call me. They only have 130 beds in the entire place, but they're really very good. They can do everything. They don't have to send the patients to the hospital for an IV, they take x-rays, and it's wonderful. All the patients get their bloodwork done every month to check their vitamin and hydration levels.

Caring102294050

My mother-in-law was discharged from the hospital and needed to be in a dementia ward, and New Lebanon Care Center was what they were able to locate for her that had an available bed. The care that the daily staff took was wonderful, and they really seemed to care about her. It wasn't as clean as it could've been, but considering the population they were dealing with, it's hard to keep it clean 24/7 with all of the people on the floor that had various levels of dementia. There were some administrative issues and communication issues. Until we ask questions, we didn't know about things like putting her name in her clothes, so a lot of things got misplaced -- not that they were valuable -- but her clothes just kept disappearing because they were not labeled. We did sit with her several times during dinner. The food looked very good. Of course it was very bland, but it was nicely prepared and nicely plated; they had place mats, napkins, silverware, and cups, based on the individual's ability to use them. Their dining room was very nice. They really tried to make it a home-like setting.

GM101

My grandmother was placed in this nursing home and was treated with the best care. Everyone was very friendly and really cared about getting her back to her normal daily activities. She is home now and can do the activities she is used to before her fall. When/if the time comes I will deffinately place her at Harborside New Lebanon!