Brian Center Health & Rehabilitation

Frank Cantrell

My stay at Brian Center Weaverville has been very comfortable. The staff really knows how to make you feel at home. Therapy helped me get back to where I should be so I can return home stronger.

Provider Response

Mary

Brian Center Health & Rehabilitation Weaverville is great. I have visited it before but now they're restricting visitors because of the virus. As far as a nursing home goes, they're very good with their people. They've got a good group. I think the staff is good also. For people that live out on this side of the area, it's fantastic and sometimes I think it's like a party because people know each other. The facade is great. Their food is fantastic. They decorate and they've got really clean floors, and it's a really clean place.

Provider Response

JRJB

At first this was an ok place because you could visit at any time make comments to the staff about issues you saw and take care of some things on your own for your loved one. (or take them out of there for days at a time. When they locked down the facility ane you were unable to see your loved ones it became evident from the window visits that there was an overall lack of attention to the patients; upon observation of them, often times the staff was found sitting at the desk on their phones for up to 30 minutes, not just on one visit, but every visit we made to the window. Even though this was brought to the attention of management on multiple occasions, by multiple families, absolutely nothing changed; the management was offended that we had called them about the issues but assured us it would be taken care of. Next week, same things were happening again, no change. As the past year has unfolded my loved one suffered from such a lack of attention that she was injured on several occasions, again, complete denial of their management that any of the issues where the fault of the facility. When you pay a facility 6,000 a month to care for your loved ones you expect them to watch them closely when they are ill, and contact you with information about it, get a bath without having to remind them, make sure they stay hydrated during the day and feed them if they need help. My loved one developed so many issues and lost so much weight for lack of care and input from the staff. There are a couple of very caring and wonderful Nurses there but it seems they are not valued and their input is ignored. I wish them well, they are the gems in a sea of a for profit home that allows just enough help to get by and not enough to truly provide the care that is necessary. It is shameful that the most vulnerable amongst us are treated with such a high level of disrespect, and disregard by those who direct and manage places like this. Look elsewhere if you care about your loved one. If you cannot get in, they get to do things the way they want, not what is best for your loved ones.

Provider Response

MissyP5

My precious Daddy, Earl Davis, was a resident of the Brian Center off and on for the past couple of years. Obviously, he wanted and preferred being at home, but his failing health kept him from that. The only other place he wanted to be, was at the Brian Center. He loved every single staff member from the most caring and loving nursing staff, calming and compassionate Dr. Dedman, fun-loving therapist and activity directors, and sweet dietary and housekeeping staff! Even the administration was very caring and involved in my Dad's care. The facility was always clean and smelled nice and the residents all seem very involved and cared for. My Daddy was very happy there until the day he passed away. I feel like the staff are like family and some have even continued to stay in touch with me. I could never repay them for their kindness to my Dad and am so thankful he chose the Brian Center!

Provider Response

dvano

I am very impressed with my excellent experience I received during my stay at the Brian Center in Weaverville, NC. Every area of care was outstanding, from the nurses, cna's to the cafeteria staff and transportation. All of the staff made my son and I feel welcomed and comfortable. The expertise and team work of the therapy department is incredible. Each therapist added their knowledge in planning my care so I could succeed in the goals that I needed for my recovery. I highly recommend the Brain Center and I am grateful I had the opportunity to heal at this amazing facility

Provider Response

RandyB

I was very sick when I came here, couldnt take care of myself, and I am walking out today! The nurses here have taken care of me like a family member. The girls and Bryan and Bill in PT spurred me on. They made me want to get stronger. The only reason i rated 4 stars instead of 5 is that some of the food like mexican dishes were not things im used to eating at home. Most of the food is pretty good though.

Provider Response

Susie72

I went to see an old friend on the dementia unit the staff were great from the nurse Bill who stopped what he was doing to help