Pine Valley Center For Rehab and Nursing

Pine Valley Center is so far very good and we have no issues. We chose them for my dad because they accepted Medicaid and they are a new place. They help him with bathing, make sure he takes his medication, and a nurse comes in every day to check up on him and make sure everything is good.

I'm a friend of a person who had rehab at this facility. When his wife arrived he was told to go to the kitchen to eat dinner, they waited till 6:30 and no food arrived, when the wife asked the staff where his dinner was she was told they ran out of dinners,she asked the staff what was he suppose to eat and they said let me check the refrigerator, they found a cheese sandwich with 1 slice of cheese between 2 slices of bread, he ate the cheese and the man next to him asked for the bread, they had nothing else to offer him, how sad is that, this place should be closed down, prisoners are treated better. The wife had him transferred to another facility

I am angry and disappointed with the care given to my mother and other residents. This wasn't always the case. My mother was a resident last year. The nurses and aides were attentive and caring with the exception of a few. The physical therapy was top notch. The attention given by the social director was This is not the case right now. The majority of the nurses are nasty and miserable. They ignore the residents. They are cobative and belligerent. They get annoyed if you ask them for something minor or remind them that your meds were due an hour ago. The aides are afraid of the majority of the nurses and aren't caring. When my mom asks for a shower the aide always informs her that she has other residents to attend. My mother is a fall risk. Zero attention from the majority of the staff. They yell and are nasty to each other and to the residents. Very disappointed and annoyed. I can't watch for my mom to be discharged. A below par rehab center. Did I mention the food. Sub par.

I would like to submit an honest review of the Pine Valley Nursing Home Facility in Spring Valley. Having a relative there for almost 2 months I have been there at least 3 times a week to assess all measures of care and have found it to be very different than the artist rendering of the virtual tour given from the website. At the present time the rooms are dingy and nothing to look forward to.The care other than the nurses are sub-standard. Aids will try to send there days without devoting their time to help the patients. Call bells go UN-answered. Food given to patients are the most inexpensive canned or prepared foods. Hardly any meat on the menu other than frankfurters or hamburgers. Eggs or grilled cheese sandwiches for dinner? Macaroni products 3 times a week. Patients who wear diapers get changed 2 X a day. Laundry goes missing and is given to different patients, even with name tags. Clothes come back stained from laundry. If patient is bed ridden, clothes stay in plastic bags and are not put away. Please go to the facility before sending your love one there and see the surroundings and look at the personal care given. Don't look at the pictures and make a decision.