$3,500
Brookhaven Health Care Facility L L C
801 Gazzola Drive, East Patchogue, NY 11772
2.7
(10 reviews)
Photos of Brookhaven Health Care Facility L L C
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Reviews of Brookhaven Health Care Facility L L C in East Patchogue, New York
2.7
(10 reviews)
Facility
2.8
Staff
2.8
Food
2.3
Activities
3.3
Value
2.7
Raychel
4
|
February 25, 2024
Samantha the social worker was so helpful with so many problems we were having with Managed Care Agency and the Home Health agency so that we could get our loved one home. She went above and beyond to help us during an extremely difficult situation. The nursing staff and the oldest staff members were very pleasant and kind to us and understanding. The rooms were accommodating however the bathrooms were a little small. But the staff was amazing and made do with what they had. Much much better than another facility our loved one was in in the local area. Just 6 months prior in August of 2023.
ssdeath
2
|
February 23, 2024
Rooms are ok, my father in law did not like the food. Nurses seemed to take care of him, but something happened with docs not assessing him correctly. He did not like it in there and wanted to be moved to hospice, but diagnosis was all messed up so he ended up staying in there until he passed. which fills me with guilt and regret, so dont use this place to avoid putting yourself through how i feel now, if your loved one is in bad shape near the end.
Sheryl Moodt
4
|
January 30, 2024
There are many opportunities that my husband does not avail himself of so some of my reviews are based on observation. I find the staff caring, friendly and professional that includes the nursing staff, Activities, Finance, Front Desk, Maintenance. When you enter BHCF not only the patient but their families are welcomed and treated like family.
nanacatz
1
|
September 13, 2018
Rooms: dirty with bugs flying around. Staff: lazy, did not practice safety when handling my mother. Hurt her on many occasions. Never used regulated belts when lifting her and caused skin being torn on her arms. She was also threatened and very scared of saying anything against anyone. I would not put my dog in this place. If you love the one you are putting in here , move them. I had no choice on my mom being in as other family members put her in here. My mother's stay was sad and frightening. There where some staff that where good at what they do but unfortunately a lot of incompetence from the head nurses to staff. State comes to investigate and they have code words to let the staff know they are there and to follow procedures. State is incompetent also should put people under cover to see it on a daily. They will respond with a generic answer like they really care. Well if you do fix it.
Provider Response
China 1
1
|
September 26, 2017
This facility is terrible! Stay away! My father-in-law was almost killed. He was finally sent back to the hospital. His lungs, legs and ankles were full of fluid. His basic medical needs were not taken care of.
Provider Response
Boopboop2012
5
|
November 15, 2016
I really like this rehab place. They took really good care of my mom. They have a lot of fun things to do and celebrated holidays with the patients.
Provider Response
mug 535
2
|
October 19, 2016
The maintenance throughout the building was below standards. There was mildew in the rooms, ceiling had leaks, beds did not work correctly and the bedrooms and bathrooms were unsanitary and urine odors were abound. Wall paper was pealing all over and the rooms were cold with little to no heat. The rooms are small, crowded and closet space is below average. The aides for the most part were nice but there were few to be distributed and therefore the patients lacked the care they deserve. Patients seem to linger and were not cared for property or by standards. they are put in wheel chairs and forgotten about. Some patients screamed all day and night and were disruptive to others. Not a place I would sent my family member again. Place seems very unorganized and not a caring facility.
Provider Response
A CaringFriendIXILC
1
|
May 11, 2016
Brookhaven Health Care Facility was not good. It was dirty and smelled. People who couldn’t get around were put in wheelchairs and put outside the room. The rooms were little boxes, almost like cells. What I saw was that it's all about the money; they just collect the money and pay their staff very little. I wouldn’t recommend it.
Provider Response
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Medicare
Health
4.0
Overall
4.0
Quality
4.0
Staff
2.0
About Brookhaven Health Care Facility L L C in East Patchogue, New York
Brookhaven Health Care Facility has been serving the East Patchogue, NY area since 1988. They have earned an outstanding 5-star rating from the federal government and have achieved the top quintile status for five years in a row. This facility offers progressive programs and services that are designed to meet your needs. The staff is committed to meeting your needs and welcomes you to complete an online admission application and schedule a personal tour.
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