Elderwood Assisted Living at Wheatfield
2600 Niagara Falls Boulevard,
Niagara Falls, New York 14304
3.8
(11 reviews)
$3,886
4459 Bailey , Amherst, NY 14226
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Elderwood Assisted Living at Wheatfield
2600 Niagara Falls Boulevard,
Niagara Falls, New York 14304
3.8
(11 reviews)
$3,886
2.78
(14 reviews)
Facility
2.8
Staff
1.8
Food
1.5
Activities
2.0
Value
2.0
sa225
1
|
June 27, 2023
experience was not good!!! Patient was not taken care of AT ALL ... waited for hours after call light was pressed.. They come shut it off; then disappear... over an hour then yell at you cause you didnt press the call button. Majority of the staff has no empathy they dont give one flying hoot about the patients...they are there for their paycheck and their paycheck only!! horrible horrible place for ANYONE to be in!!!!!
supportivecaregiver
1
|
August 25, 2022
Sent my dad in for respite care he was perfectly fine. The next day I call to see how he was doing and the staff said that "he's refusing to eat". I show up and he is unconscious, there's blood all over his face and on the floor . They didn't even call an ambulance. I had to tell them to. He needed emergency brain surgery for blunt head trauma. This is the worst facility I've ever encountered.
reviewer12345678910
1
|
May 28, 2022
Residents aren’t cared for appropriately. Lots of false promises. Dr does not properly manage these patients. My mother developed a UTI, Dehydration, mistreatment and a fall all within the first few weeks. Could not improve due to her medical condition declining so was unable to benefit from therapy. Therapy hours not what was promised. They say they come in several times a day to get therapy if resident in pain, or still in bed… doesn’t happen. My mother is found in bed most days still in the afternoon, and then it still takes hours before they get her up. Each day is a lost cause.
danananu
2
|
October 1, 2019
My Aunt has been here for a few months. I realized that not only is this facility extremely SHORT STAFFED, due how long it takes for Anyone to Attend to my Aunt when she rings the Buzzer to use the toilet {35 minutes -1 hour}, but how SHORT WILLED some of the STAFF MEMBERS ARE!!!!!! If I don't go up to the Nurses Station{who's not the most pleasant}, It would probably be longer. Don't get me wrong, many Staff Members are Super Friendly and Extremely respectful to the Residents. That's all my Family cares about. Being polite and respectful to the residents who Can't take care of themselves.Why is that so DIFFICULT for some of these MISERABLE STAFF MEMBERS who work here?
Daughter
1
|
October 15, 2017
Elderwood at Wedgewood wasn't the greatest. It was dirty and they weren't very responsive. The food was terrible. We had grilled cheese sandwiches and pizza. The food is hard to eat if you have dentures, and the pizza was rubbery. Nobody asked to see if I was on a low-cardiac or diabetic diet.
Julie118600950
1
|
January 13, 2016
We went to ElderWood Health Care. I did not like it at all. I would not recommend this place to anybody. They don’t have enough staff, and they were rude when you asked a question. They don’t help the residents who cannot eat or feed themselves. We met a lot of unhappy people there.
Health
3.0
Overall
3.0
Quality
3.0
Staff
3.0
Elderwood at Amherst provides comprehensive, personalized skilled nursing care, subacute care, rehab therapy, memory care and respite care. Elderwood’s secure Seasons Memory Care services address the physical, psychological and programmatic needs of residents with memory impairments; a secure floor provides a safe, less stressful environment. Short-term physical, occupational and speech therapy is offered in a bright, spacious rehab gym with state-of-the-art equipment. Telemetry services provide additional monitoring for individuals undergoing cardiac rehab.
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