Crane's Mill

Offers Assisted Living, Independent Living, Nursing Homes, Continuing Care Communities, and Memory Care

17 Reviews
459 Passaic Avenue, West Caldwell, NJ 07006
Call (800) 385-2527
Crane's Mill (800) 385-2527

Reviews of Crane's Mill

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Independent Living Reviews for Crane's Mill

Nursing Home Reviews for Crane's Mill

Continuing Care Retirement Community Reviews for Crane's Mill

December 13, 2016

By Tom L

I am a friend or relative of a current/past resident

If you love your relative don’t place them here! I’m not kidding, in the name of god take them to another facility, any facility. What I saw with my own eyes was horrifying, people begging for help and being ignored patients forced to do what they don’t want. I wish I had filmed what I saw, and it was not just on one day it was all the time. I must say the facility on the outside was very clean and looked great, even the inside was not too bad but the people working here, bad, really bad. I pulled my relative out, do the same to yours.

September 27, 2016

By I Care for Mom

I am a friend or relative of a current/past resident

This place has gone WAY downhill. Pros: Great physical therapy team and caring dining staff. The PA and attending doctor are great. Many aids are mean, call buttons are hardly answered, patients are left unattended for hours at a time. There are so many temp people coming in and out that no-one gets to know the patient and their needs. The staff is defensive when you try to solve issues. If you want your loved one to be treated with dignity and respect, this is not the place

February 15, 2016

By Norma29

I am a friend or relative of a resident

Most of the people at Crane's Mill were friendly. There might have been 58 patients there, and at night, there were like three aides. So, in some ways, my husband was just left to his own devices. He is nearly blind, so he had to find his way at mealtimes. The people tried to accommodate his schedule, but they weren’t really able to do it because they were so regemented and they had so many people there. My husband was there for two weeks for respite care. He had a very large room. It had a very narrow bed and its own bathroom. The food was good; my husband enjoyed it.

December 29, 2015

By A Happy Visitor

I visited this facility

We looked at Crane's Mill. It was smaller and a little more intimate than other placesm, and it was very close to where my parents live, so it made a lot of sense. The atmosphere was great. Everybody was pretty active. The clubhouse was very active, and it looked like the people were having a good time. I would highly recommend it.

November 24, 2015

By Anonymous116594150

I visited this facility

There was nothing wrong with the facility, per se. The problem was that Crane’s Mill was independent living, carrying costs somewhere between $50,000 and $60,000 per year, which was prohibitively expensive. That does not count the cost of purchasing a unit, which could range anywhere from $400,000 to $600,000. These places were extremely expensive, but everything was fine, and I didn't have any problems with the amenities.

May 28, 2015

By Burrsearcher

I visited this facility

It was a very pleasant visit. We saw some community that was not large and very attractive, but I haven't had the chance to look at the floor plans. The staff were very pleasant and very nice. It was a good experience, although they did a lot of talking and not much listening to our questions. They were very friendly and anxious to make a good impression. Crane's Mill was closer to where my daughter lives, which would be an advantage.

December 02, 2014

By Caring3154

I visited this facility

Crane’s Mill is the one that probably sticks to my head a little more than the others. It seemed to be adequate if you were incapacitated a bit, and I’m not quite there yet. It was quite good, I certainly can’t say anything bad about it. The rooms were nothing that strikes me great or bad either. Everybody seemed to be very pleasant and content. The people I met indicate it’s a decent place to live. It’s closer to my children too. I think they had something around 350 people. I think it’s a pretty good size. They have plenty of activities like bingo. They have a graduated facility all the way from independent facility to assisted living.

June 10, 2014

By Jean77087250

I visited this facility

Crane’s Mill had a VERY nice and well organized group of people. They were very friendly too, and it seems it had happy people there. They have quite a bit of activities. They have exercise and religious programs, and they take you out to other communities. The young man who assisted us was great.
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Services and Amenities of Crane's Mill

Health services

  • Nurse On Staff: Onsite 24/7


  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 315457
  • Ownership Type: Non Profit Church Related
  • Date Certified: 10/01/2020


  • Resident Capacity: 60
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About Crane's Mill

Crane’s Mill was designed to present a community atmosphere with well-lit streets and walking paths all leading conveniently to the Grande Entrance in Towne Square, the popular focal spot of the community where the elegant dining room, auditorium and fitness center await. In addition, the setting takes full advantage of the natural space, with lush landscaping and open areas teeming with abundant wildlife. Best of all, the campus is conveniently located in West Caldwell in Essex County, New Jersey—a location that boasts a secluded campus that is also within easy reach of shopping, restaurants, entertainment, and more.

Independent Living at Crane’s Mill comes in a variety of shapes and sizes, from cozy 504-square-foot studio apartments to magnificent 1,700-square-foot two bedroom, two-bath single-level cottage homes. All major appliances, snow removal, landscaping, and utilities associated with your home are the community's responsibility.

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