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Family of Caring at Park Ridge Skilled Nursing Facility

120 Noyes Drive, Park Ridge, NJ 07656

(855) 944-5257 (Caring Family Advisor™)

3.6

(16 reviews)

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Family of Caring at Park Ridge Skilled Nursing Facility

Park Ridge, New Jersey 07656


3.6

(16 reviews)


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Reviews of Family of Caring at Park Ridge Skilled Nursing Facility in Park Ridge, New Jersey

3.6

(16 reviews)

  • Facility

    3.7

  • Staff

    4.0

  • Food

    3.5

  • Activities

    2.0

  • Value

    3.0

Tpa

1

December 28, 2017

I am a friend or relative of a current/past resident

This place has gone downhill. My loved one’s room is dirty and is not cleaned on a daily bases, she was told they have no whole milk in the building only skim, day after Christmas no one came in to get her ready until 1:00 pm and lunch was not served until about 2pm. She had to wait about 1 hour for help in getting to the bathroom. Food is usually cold and she does not get what she orders. The only reason she doesn’t want to go somewhere else is the therapy there is great and her therapist Is very attentive and goes above and beyond to help her. Not happy With Atrium.

srvk

5

September 24, 2017

I am a friend or relative of a current/past resident

My husband is 67 years old and suffering from dementia. From the time we started the process to admit my husband the experience has been very good for a sad situation. The administration staff ( Trevor and Danielle) was extremely helpful. He was placed on the long term care unit rather than the dementia unit. His roommate was chosen to fit his age and ability since my husband is still mobile. I have only the highest praise for the staff. Megan the unit manager; Marie P. his aide; Brooke his social worker; Amanda the activity director; Joanne the unit secretary; and all the nursing and cafeteria staff of which there are too many to list. Obviously, things are not perfect. They are sometimes short staffed., but when a problem arises it is addressed. Depending on your needs, I recommend the Atrium Post Acute Care of Park Ridge very highly.

Olga

4

August 22, 2017

I visited this facility

Atrium Post Acute Care of Park Ridge is very good, with good staff, and good care. The staff is very courteous and attentive. The facility is very clean and the food is delicious. The dining area and menus are good.

Nestor her Son

5

June 27, 2017

I am a friend or relative of a current/past resident

After suffering a mild stroke, my mother was in need of rehabilitation and ultimately long term care. I was introduced to the Atrium Acute Care facility by their liaison, Natalie. I found her to be caring, well informed and very understanding to my mother's situation, only to be further impressed by the Director, Trevor, Brook the Social Worker and the entire nursing staff. In these past several months I find the caregivers to be attentive.. Contrary to some of the negative comments,I am pleasantly surprised to find that none are evident in my experience with this facility.

Kpk141

1

November 12, 2016

I am a friend or relative of a current/past resident

I would not recommend this place! Most of the nursing staff and especially the nursing director have no compassion or desire to really want to take care of the patients. The therapists in the rehab department seemed to be the only ones who put the care, time and effort into helping my mother get better. I have been told numerous times by nursing assistance that this is not my patient or my job when asking a question or needing help for my mom. You walk through the halls and call bells are going off and the nursing staff is standing around the nursing desk chatting away on the 2nd floor. The day nursing supervisor has an attitude when you have questions or concerns about my mothers care. The nursing director is the most unpleasant non-caring person I have spoken with. She needs to find another career choice and should not have the previlege of being in charge of the staff of nurses that are suppose to care for your loved ones. I wonder why most of the nursing assistants and nurses have an I don't car attitude. I would think twice before sending your loved one to this place, I wish I had!

DianaKWPZX

4

May 11, 2016

I am a friend or relative of a resident

Atrium Post Acute Care of Park Ridge is like any other facility. You have to be an advocate for your own family because they are understaffed. I am there six out of seven days to make sure my mom-in-law is well cared for. She doesn't hear that well and is in a wheelchair. They offer quite a bit of activities like bingo, religious services, and meetings for the women. The caregivers are wonderful but grossly overworked, to be very honest with you. On the weekends, sometimes they have 12 or 15 full-care patients. The dining room is clean, neat, and large. There are windows, and the sun comes in when it's a sunny day. They're taking very good care of who walks in and out of the facility. It's clean and neat. I really don't have any complaints about it. The room is very large and sunny with carpeting on the floors, but there is an odor that you can't get out. We did our research before we placed her there, and this is the best nursing home in the area.

Denise R

4

November 16, 2015

I am a friend or relative of resident

My father went there after suffering a mild stroke. The facility was recommended by a Physical Therapist that we knew. The PT and OT were very good as well as the nursing staff (they knew his meds and attended to his needs). The facility was very clean. The only major complaint was the food. The kitchen was being updated so the food was always cold and sub-par. (He wasn't there for the food) This facility was well maintained and the staff was responsive.

Joe H.

5

September 30, 2015

I am/was a resident of this facility

My stay at Atrium was extremely pleasant and satisfying. I left with regained strength in my left operated hip and the ability to walk without pain. I left Atrium with a feeling of love and appreciation for a facility that works extremely hard to provide the highest care for their patients.

worst

1

July 27, 2015

I am a friend or relative of resident

This place is TERRIBLE. My mom is a resident and I have found her left in soiled underware, most times not in her own clothing even though I provide and label all her things. They have lost her glasses twice as well as her dentures. She has been left unmonitored which resulted in her falling out of her wheelchair and breaking her hand. I have written letters and met with the facility director as well as the director of nursing. NO IMPROVEMENT. Do not send your loved ones here. I would rate NO stars but the site wouldn't let me.

Joe Hoder

5

June 5, 2015

I am/was a resident of this facility

I wanted to express my sincere thanks to the team at Atrium Post Acute of Park Ridge for the kindness you afforded me during my two week stay at the Atrium . I found the rooms to be very spacious and comfortable and your staff of nurses and aids to be friendly and service orientated. All meals provided by your kitchen Food Dept. were tasty and well prepared and organized. To provide the variety and balance that your Food Director is able to achieve in a facility of this type is truly noteworthy. Your Physical Therapy Department, managed by James Banogon, was found to be outstanding. The level of expertise displayed by the Occupational and Physical Therapists was consistently of high caliber and all work sessions were performed in a friendly and professional manner. In summing up, my stay at the Atrium was extremely pleasant and satisfying. I left with regained strength in my left operated hip and the ability to walk without pain after hip replacement surgery. I left the Atrium with a feeling of love and appreciation for a facility that works extremely hard to provide the highest of care for their patients. I will always recommend the Atrium to people who need the best of care. Finally, your interest in trying to make the Atrium into the best facility in New Jersey has helped to provide the spark that will lead others to assist you in your goal. You are to be congratulated for a job well done.

DLDaughter

5

June 3, 2015

I visited this facility

I have found the care my beloved mother has received to date at Plaza Regency to be outstanding. The facility is bright, immaculately clean, and welcoming. The admission staff literally welcomed us with open arm, assuring me that my mother's care was priority, and never focused on financial details etc. My mother was given a lovely and spacious room and I was encouraged to make it as "homey" as we would like .But it is the nursing staff and aids as well as the PT/OT staff that have been truly AMAZING! They have come to know my mother as a person and nurtured mentally and physically. My mom appearance is always impeccably clean every day and participates in daily activities and socials thanks to the outstanding activities staff. Everyone knows and welcomes my mother by name as well as myself and my family as though we were family. The decision to have to place my mother in long term care was truly one of the most difficult decisions of my life, and I thank God every day that I have found the Plaza Regency, to care for my mother who only deserves the very best!!!

popcorn123

5

April 28, 2015

I visited this facility

My father was a patient after a total hip replacement last summer. The staff was professional and caring and the facility was aesthetically beautiful. I can not say enough about the therapy staff. The overall care was 5 star and I would definitely recommend the Plaza Regency to other family members and friends. Thank you Plaza Regency Care Center.

Nusha

5

February 21, 2014

I am a friend or relative of resident

My husband was a rehab patient here for the month of December, and received excellent care. The atmosphere was warm and caring. The nurses were very responsive and professional. My husband was on a complicated protocol of meds, supplements, and wound treatments at regular intervals throughout the day, and the nurses did it all reliably and on schedule. After being immobilized for a month, his muscles had atrophied, and he required extensive physical therapy. The physical therapy staff was excellent and met his needs wonderfully. The other patients and residents we met told us how happy they are there. The staff was very helpful and responsive and even brought in a special bed for him. He loved the room service menu, which enabled him to order a variety of cooked foods all day! All in all, his stay there was a very positive experience, and we highly recommend, this facility.

orange9

1

May 1, 2013

I am/was a resident of this facility

Our mother was a patient in the rehab after she had suffered a stroke. A few of the aides and 1 nurse were very good, the others not so much. There was no communication between any department anywhere in the place. We were constantly going between departments to figure out what was going on, Never signed any admitting forms. We were told the admitting officer was not in for a couple of days, he would come down eventually. The social worker was of no help, didn't set up things that she was suppose to, returned phone calls sporadically. Our mother was on a special diet - Advanced Mechanical Soft and honey consistency thickened liquids no straws; night time aides would still give here water w/straw, even when told she was not suppose to have it. LPN even was going to give meds whole, not crushed with a cup of water. Goes on and on.....

Estar1216

4

April 3, 2013

I am a friend or relative of resident

the subacute care and rehab was very good. The staff was attentive and caring. The food was average but James in rehab was fantastic s he really knew what he was doing.

Moms first

4

March 10, 2013

I am a friend or relative of resident

I live in the area and had an aunt who had been here in the past . After my mom fell last month, I knew she would need rehab before being able to return home by herself. Like most people, the thought of sending my loved one to this kind of place was unsettling , but we were very happy . Their head physical therapist, James , was grt and really knows his stuff. He was thorough and patient with mo. And she liked him a lot. Mostofnall I liked that she was discharged when she was supposed to be and was strong enough to be on her own. The staff was great, the food was okay but I did not expect it to be gourmet. She would definitely go back.

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About Family of Caring at Park Ridge Skilled Nursing Facility in Park Ridge, New Jersey

Family of Caring at Park Ridge, located in Park Ridge, NJ, offers a variety of care types including skilled nursing care, short-term rehabilitation care, memory care, respite care, and hospice care. This wide range of services ensures that residents receive the specific care they need, whether it's for a short recovery period or for long-term support. The facility provides semi-private rooms, catering to those who prefer a shared living space or require a more budget-friendly option.

The room amenities are not specifically listed, but the facility boasts a comprehensive array of amenities designed to enhance the living experience of its residents. These include organized activities and programs, outdoor common areas for enjoying the fresh air, communal dining areas where residents can enjoy meals together, and various entertainment and spiritual activities. Additionally, there are social events, group exercise options, salon services, and WiFi/internet access, ensuring that residents have plenty to do and ways to stay connected with others.

Family of Caring at Park Ridge also offers a range of services to support the health and well-being of its residents. Nurses and therapists are on staff to provide necessary medical care, including physical and occupational therapy/rehabilitation. A nutrition specialist is available to help with dietary needs, and the facility offers diabetic care. For residents who need to visit a doctor or hospital, medical transportation services are provided. This comprehensive approach to care and community living makes Family of Caring at Park Ridge a considerate choice for those seeking senior living options.

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