The Best Memory Care Communities in Franklin County, MA

"Keystone Commons is a wonderful caring place. My mom is in memory unit and receives excellent care. The staff takes care of the residents as if it is their own family. It is difficult to make a decision to place your loved one in a new home away from their own, but Keystone made the transition a pleasant one and are very understanding as to what your going through and offer support. Everyone has been so nice from the office staff, care managers, nursing, dining, activities, maintenance, front desk and transportation services. The staff stays in direct contact with family to keep you notified of any issues and or changes whether it be medical or maintenance. I would highly recommend Keystone Commons for your loved one. "

"My relative is on a waiting list at Cedarbrook Village at Ware. It was clean and new. The staff was nice and seemed well prepared. They've got nice rooms. They showed us everything."

"I visited the memory care facility of River Mills Assisted Living at Chicopee Falls, and it was a nice place. I thought the room was small, but it was only a studio. I don't know how my mother is gonna get used to that, but the security and everything were right up there. The whole place looked well-kept, and they were having some entertainment there, which is nice. The staff members were very nice and very knowledgeable. They have plenty of parking. The outside area is very well-groomed. It's also right next to the Chicopee River, and there's lots of space around."

"The greatest strength of the CLK community is the people on staff. From administrators to nurses to LNA's to food service to housekeeping to activities to chaplain, the staff is outstandingly caring and positive. In three and a half years I have watched the staff serve their community with excellence and heart. Those with memory loss are treated with dignity and compassion. The facility and grounds are gorgeous. The food is five star, fresh, creative, and served beautifully. Musical opportunities are regular, excellent, and a lot of fun. Our family is so grateful that our Mom can have this quality of care."

"We're fairly familiar with The Linda Manor because my mother-in-law was there. She was with them for six years. We then went there about four to six weeks ago to make inquiries for mom. The facility was well maintained. They've got a spacious dining area and common area where the TVs are and where they set up bingo and have events during the year for the residents. The grounds were certainly nice. There's a lot of outdoors where they do concerts and other outside events during the year for, not just the residents, but also families to come and visit. At the time, we did certainly take advantage of those. The different tiers of care from rehabilitation to the living situation were comfortable and they're adequately staffed. We certainly had good relationships with the staff and I believe it continues to be the case based on our more recent visit. There were no surprises. I think everything was quite well in order. We were certainly always welcomed in the past and I think that same measure of access and engagement with family in terms of getting support and knowing what's going on was always very good. The COVID protocols were not in place when my mother-in-law was there, but even now, I'm still able to engage pretty efficiently with the staff and the facility amenities and so forth. We got everything that we expected and everything that we asked for. They were engaged, and they had good communication and good planning. There were some things that my mother-in-law liked to do, and planning the activity schedule for her was something we worked on closely with the staff to make sure that if we were not there at a particular time and she wanted to, for instance, go to bingo or whatever the event was, she'd be on a list to come on down and so forth. The staff was helpful with all that. On occasion, we joined her for the meals and we were in her room depending on her mobility from time to time, but she was always happy with the meals, and certainly when we dined there as well, we were happy with the service and the quality. The activities were very good. There were many offerings and my mother-in-law took advantage of some of those. Everything that she wanted to get to was organized. She got to enjoy what she wanted to, and there were certainly plenty of choices."

"My dad used to live in the Langdon Place of Keene. I've actually talked to them twice, and I'm trying to set up an appointment maybe after the new year to go visit them. We'll see how things go. The staff seemed to do very well. The times I visited, they were all very polite. They seemed to take care of each person individually, but that was before the virus. I didn't try the food, but it seemed like they ate very well. They had a nice dining room set up. My father did escape from there one day because someone left the door open. I know they have a pool and a salon there. They have a nice courtyard. You could take your parent out, visit, and chat personally in a much quieter garden area."