Royal Wayland Nursing and Rehabilitation

NoFan

This facility provided very poor quality patient care. The food director makes a genuine effort to im[rove the quality of the meals. The staff at times seems to be put off by the residents. They did not respond in a timely to calls from patients. The resident is pretty much on their own, Nurses often said they would do something then not do it leaving the resident to their own devices. Treatment was often delayed, the staff complaining how busy they are,

Linda

I was very pleased with Royal at Wayland. I like it because it’s a small, family-owned facility, and they have consistency of staff. It's a nice environment and I like the staff that has been working with my dad.

SJTdaughter

My father is a resident of this facility and has received excellent care since he arrived 4 months ago. The staff and nurses are friendly, knowledgeable and take the time to talk to me or call whenever needed. The facility is clean and very home-like. It is a small facility which appeals to ne. The food looks excellent. I am very pleased with this nursing home.

carolleen

I had to move my family member to another nursing home due to the poor care received here.They had so little staff that I actually saw the Administrator giving medication to the patients and I was told this was illegal because she did not have a license. I reported this but nothing was done and she continued to do this. The Administrator and administrative staff were always rude to the nursing staff and to visitors at times.Nurses and CNAs seemed to care about the patients but weren't able to provide good care because they didn't have enough staff.

Guy Who Grew Up in Wayland

This a place that is homey, with a staff that is kind and generally quite attentive. It is family owned, and does not have some of the fancier elements you might find in a chain. But it does have a staff who know the patients and who pay attention to them. My Father has now been there a year, and is likely to remain there for the duration of his life. They are flexible in having him come in and out when we want to bring him to a family event, they keep track of his things, such as hearing aids, which is not something he can now do, they respond to his concerns and alert us promptly if he is off-kilter or there is a problem. He is generally happy there, and views it to be his home for this phase of his life. From my perspective, it's more of a long-term care facility than one for intensive rehabilitation. My father came here after his intensive rehab concluded following an operation on a broken hip. The patients generally have some elements of memory loss and very senior geriatric troubles, but kindness combined with getting the basics done well are its core competencies. We are glad we have this place available for him, my mother, and our family during this 10th decade of his life. We have come to trust them to maintain my Father's physical safety and mental well being.

miller16

When you walk into the facility it does not look like your run of the mill nursing facility. There are no hard wood floors or modern decor however you get an immediate feeling of home, which is refreshing compared to the 3 other institutionalized looking nursing facilities I viewed when looking for placement for my mom. This place is amazing, the care the nurse's and aides provided to my mother was phenomenal. The staffing ratios are much higher than the state guidelines for nursing homes, and the people that work there are friendly, informative, and caring. In addition to the outstanding care provided, the owner also took the time to sit down with my family and work on the best plan of care for my mom. Another thing I loved about this place is that it is that the owner is the Nurse Practitioner on staff there and would be directly observing my mother which gave me a sigh of relief. Additionally the small size of this facility was a perfect fit for my mother, who sufferers from Dementia, because unlike over sized facilities my mother always has the same caregivers which gives her a sense of security. Lastly this may seem minute, however when you walk into this "nursing home" it does not have that urine odor to it.