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Ayer Valley Rehab & Nursing

400 Groton Rd, Ayer, MA 01432

(855) 798-2040 (Call a Family Advisor)

2.44

(9 reviews)

Offers Nursing Homes

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Ayer Valley Rehab & Nursing
Ayer Valley Rehab & Nursing
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Ayer, Massachusetts 01432


2.6

(9 reviews)


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Nursing Homes

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Blaire House of Tewksbury

Tewksbury, Massachusetts 01876



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one bedroom apartment, studio


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$5,951/mo



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Reviews of Ayer Valley Rehab & Nursing in Ayer, Massachusetts

2.44

(9 reviews)

  • Facility

    2.8

  • Staff

    3.6

  • Food

    2.1

  • Activities

    3.0

  • Value

    2.4

Sparky

1

March 23, 2024

I am a friend or relative of a current/past resident

There is no communication I have called to talk to someone in charge about reaching a patient in this facility no way to reach a patient the patient has cell phone and was told they can't get out of bed without assistance, but when they ring buzzer for help no one responds I would like to speak to someone in charge!

QWXZU

3

December 5, 2023

I am a friend or relative of a current/past resident

The nurses and caregivers are doing their level best to care for our loved ones….BUT… there has recently been a management change and things have gone from bad to worse! Staff shortages and sometimes one aide for the entire unit!! Residents not clean and groomed, showers not given Residents’ clothing brought to laundry, never returned!!! Food is very poor. Snack and fluids not provided unless brought in. Staff is wonderful, caring and compassionate…under very poor circumstances. So, Stern Management….how will you proceed???? Nurses and aides should be compensated properly and given supplies to do their jobs properly. Staff to resident ratio MUST be improved!!!! Rooms are not cleaned properly.

awfulplace123

1

February 6, 2023

Other

Place is disgusting. Especially upstairs. Old stained carpet stained with urine and feces. The smell is unbearable. Terrible terrible food, everything from cans and no seasoning, the best way to describe it is pig slop. Lots of dry instant potatoes with no seasoning. No snacks and hardly ever any drinks other than mealtime. If you don’t bring them in food, chances are they will not eat and will not be getting any real nutrition from the food served. Poop dried onto the walls. Wheelchair was never cleaned. No janitors after lunch time. Sad excuse for “activities”.

Provider Response

We are disappointed to hear that you did not have a more positive experience with us at Apple Valley Center. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.

Don

4

January 11, 2022

I am a friend or relative of a current/past resident

My brother is in Apple Valley Center. The staff is very compassionate. They seem to care about his situation. One thing that impressed me is that they have activities all the time. There's always something for him to do. I think that's very positive because it encourages him to socialize, so it's a good thing. The food is resident-dependent because it's specific to the dietary needs of each resident. There's not a lot of variety, but he's getting the type of food that's appropriate for his needs. He may feel that there's not a lot of variety, but it's contingent upon his dietary needs. It's laid out well and it's very clean. Every day, they have different types of activities, playing games and watching movies or doing some kind of social interaction. He went there for rehab back in May. He then transitioned to assisted living and then he transitioned to long-term care or the nursing home.

Provider Response

Don, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

imaculate1

1

December 4, 2021

Other

This place is real bad .If you love someone please do not send them there.I have a loved one that went there. They lost a lot of her clothing. Would not replace I had to buy her new clothes .I could'n afford it but is the only way they will replace it. the staff is bad .I was there when my loved one pressed the button and she sat is a wet pull up i had to get someone to help her . this place relay stinks .Please check out the the place you want to care for you'r loved one. Talk to someone who is already there!!!!

Provider Response

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to address the situation you have described. Please contact our Compliance Department so we can further investigate.

bllrghn

2

January 23, 2019

I am a friend or relative of a current/past resident

CNA's and a few nurses very caring. Dr doesnt like to treat UTI's had discussions about this numerous times. Mimicked by Floor nurse for always having my loved one checked for UTI's approximately 4 out of 6 times I was right. Before my loved one passed away I had to demand the dr go upstairs and evaluate her after 7ish days of telling them she wasnt right after a fall from a wheelchair and declining health she was looked at 2 days later sent to the hospital.

regmcg

3

April 29, 2018

I visited this facility

My Loved One was a 'guest'' at this facility. The Staff of nurses and aides is awesome - albeit it - sadly understaffed. I was not happy with the care - or lack of - provided by the staff doctor. Without knowing my Loved One's full medical history, the doctor refused a request for medication outside of the scheduled distribution timeframe. I attempted to reach her multiple time to no avail. I finally contacted my Loved One's PCP to intervene. I understand that there are other guests in house, but when an unexpected request is received, shouldn't it at least be looked into and addressed?

Caring 0094

3

April 17, 2013

I am a friend or relative of a resident

My mother-in-law had a stroke so she ended up at the Apple Valley Continuing Care Center. It was a rough transition for her at first, but we were able to work it out, so that she was very happy there. The only thing with nursing homes is they don't bring you to the bathroom, which was basically the same in that facility.

destromas

4

July 6, 2012

I visited this facility

The staff was very friendly, it seemed like they were doing the best they could with a nursing home. As one you'd suspect, the atmosphere is a dreary one, it's basically a waiting room for death. The majority of patients unable to move in their wheelchairs, falling asleep in hallways and others already appearing lifeless in their hospital beds. But those who are being cared for are given what they need, sufficient food, a comfortable bed and enough entertainment. I do not condone the use of these facilities if there is family able to take care of the patients without life-threatening issues. The facility was clean, well maintained and it would appear slightly above what one would expect from a nursing home, having been to another smaller one with less money to throw around. My friend who was staying in the nursing home said that the food was nothing special, and it was apparent to me that she had lost weight. It seems like they are strict with the food, but since people tend to be indulgent, perhaps it's blown out of proportion. The fact that this facility is right next to the biggest hospital within a large area, it makes it relatively convenient for visitors and patients with emergencies.

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Services and Amenities of Ayer Valley Rehab & Nursing in Ayer, Massachusetts

Health services

  • Hospice Care

General

  • Respite Care

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    3.0

  • Staff

    2.0

Medicare Provider Number: 225421
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Ayer Valley Rehab & Nursing in Ayer, Massachusetts

Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.

Map of Ayer Valley Rehab & Nursing

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