Restore Health Rehabilitation Center

bob g

food was very good, rooms were clean, staff treated me very well

SassyTee

The staff ignores their patients to provide basic needs dressing clothes, laundry, food. They don't speak good English to the people. The facility staff has not provided food for the patients three times a day. The physical therapist doesn't know people need a schedule. The nurses are all ignorant when it comes to level of care. The doctor is not on staff to assist with medical needs. Do not take your love one to this place.

BreC

I have had 2 family members at this facility. Any issues that may arise are quickly addressed by our Guardian Angel, Sandi, who is an angel herself. The entire administrative staff are friendly and helpful. Ann, the Admissions Director is great Dr. Winslow is amazing! She is very thorough and understanding. The facility is short staffed, but management is working on this. The majority of the nurses and aides have been great.

Caring sister 1

We tried to get our brother into this facility due to needing rehabilitation after above the knee amputation. Spoke with Ann and her comment was they are a business and have to think about how they are going to get paid! No regard to my brother needing care/rehab. It is ALL about making money to them. As Ann put it, "At the end of the day we are a business, and we have to take into consideration how they are going to get paid! Money is the root of all evil! I explained to her what my sister has been working on insurance wise to pick up when the number of approved days end and it did not make a difference! Again, she said it is all about them being a business and making sure they are paid! No regard to the safety of a person! Have heard and read bad reviews regarding Restore but willing to give them the benefit of the doubt. Ann showed her true colors which also reflect on the facility when she slammed the phone down in my ear just before she said, "good luck with your brother!" Ann led me to believe they were going to take him. She said they had beds available and only just needed to verify insurance. So here we are believing they were going to take him and now he's having to go back to his place with no prosthesis, no way to care for himself and all Ann could say was: "well, he's alert and oriented so he can make his own decisions!" If anything happens to my brother because Restore refused to accept him because as Ann put it, at the end of the day they are a business and need to make sure they get paid, I will retain an attorney! Way to go Ann, you really showed your true colors as well as totally represented what Restore is all about, making money and NOT about the wellbeing of others! If I could give a "0" I would for Ann and the "Busniss" as she put it!

lady Mary

Front staffing coordinator rude and unprofessional ,Human resources director not knowledgeable at all with answering questions employees complain about her and she just arrived there.Hard to reach anyone to answer questions regarding residents need to rehire all new people and start from scratch nice building but worst staff ever

Blue jean girl

My aunt had been at Restore for approx. 2 months. She was treated so well, she loved doing activities, and they made sure she was always included. If she wasn't feeling well they would go to her room. and drop off an IPAD or word searches to keep her busy. Her therapist were wonderful and made her confident in her abilities. Her room was always kept clean and the food was "better than the hospital food" and seemed to be abundant. She had 1 favorite GNA and could never remember her name but would tell us "that's her, I love her" . Where they short staffed? Absolutely, as everywhere else is. With all this being said, there are good and bad reviews everywhere...find out for yourself.