Provider Response
Thank you for visiting our community! We strive to provide the very best for our residents, staff and visitors and we hope that you will choose Brown Deer Place for your new home.
Offers Assisted Living, Independent Living, and Memory Care
June 10, 2018
Provider Response
Thank you for visiting our community! We strive to provide the very best for our residents, staff and visitors and we hope that you will choose Brown Deer Place for your new home.
April 30, 2018
Provider Response
John,Thank you for your review! We are so happy that you have chosen Brown Deer Place and we look forward to having you as a part of our family!
February 19, 2018
Provider Response
Thank you for taking the time to share your feedback with Brown Deer Place. We are familiar with the resident you are describing and are saddened to hear that the efforts made to resolve this situation were not sufficient for your family. Please know that it is always our goal to provide resident-centered care to all who call Brown Deer Place ‘home.’ We do our best to maintain stability for the resident in this environment, but recognize that some individuals’ needs grow beyond our ability to serve. It is our hope that each family who faces this situation can find comfort in knowing that the team at Brown Deer Place took every measure possible to ensure their loved ones’ dignity, safety and overall well-being were put first. In order to further understand your concerns and address any ongoing issues, we would ask that you reach out to Senior Housing Management and Brown Deer Place’s Operations Manager at 1-800-366-6716 ext. 11.
November 30, 2017
Provider Response
Cindy, Thank you for sharing your experience with us! We're happy to hear that you found our staff to be very helpful and our community to have many options for social and leisure activities. If you are still searching for a retirement living community, we hope that Brown Deer Place is in the running!
June 29, 2012
November 22, 2019
Provider Response
Thank you for your review of Brown Deer Place. We are pleased to hear that your wants and needs were accommodated and respected throughout the decision making process. We are so glad you chose Brown Deer Place!
July 26, 2019
Provider Response
Thank you so much for this wonderful testimonial regarding your experience at Brown Deer Place. Comments like this truly bring the most pride to tour team and we will be sure to share. Your feedback is so valuable and appreciated!
April 05, 2019
Provider Response
Thank you so much for visiting Brown Deer Place. We appreciate your positive feedback and hope you'll be in contact with us if you need our services in the future!
August 13, 2018
Provider Response
Thank you so much for visiting Brown Deer Place and for your account of your tour. We are so happy that you found our staff to be friendly, helpful and informative. We must clarify that the RN is on call 24-hours per day, not necessarily on site. Please let us know if we can be of any assistance to you or your family in the future!
May 13, 2018
Provider Response
Thank you so much for your kind review! We are so glad that you are happy at Brown Deer Place and look forward to seeing you at activities!
April 09, 2018
Provider Response
James, Thank you for taking time to share your experience at Brown Deer Place. We're happy to hear that your found our apartments to be nice and the staff to be very informative. We definitely consider ourselves to be a tight-knit family here! Your feedback about the apartments is being taken into consideration and we are working to make improvements right away. We appreciate your feedback!
August 21, 2017
December 16, 2016
Provider Response
We sincerely appreciate your valuable feedback following your recent visit. Because we are always looking to improve, we will use your comments to make changes in our building. We were so happy to hear that your interactions with our team members were pleasant and that the location was convenient for your family. Thank you again for your time!
December 25, 2019
Provider Response
Thank you for your review of Brown Deer Place. We are pleased to hear how happy you are with Brown Deer Place and are honored you chose us. Welcome to the family!
What ongoing training does the staff receive in dementia care?
Our staff members log a minimum of 40 training hours prior to engaging into the resident network. We host training sessions several times per month to keep staff members informed about the needs of current residents and changes in standards of care.
Describe the overall population of assisted living residents at Brown Deer Place. What is their average age? What are their favorite things to do?
The overall population of the residents at Brown Deer Place are varied in age. Brown Deer Place is a small, close knit community that enjoys a variety of activities on a daily basis.
What programs or activities does Brown Deer Place offer to enrich residents' well-being?
Brown Deer Place offers many activities. One resident favorite is Live 2B Healthy, an exercise program designed specifically for seniors. A physical therapist works with our residents 3 times a week, doing light exercises to reduce the risk of falls. We offer Music Speaks, an interactive music therapy program, capturing the idea of the many benefits of music therapy: communication. As music is known as a universal language, their board certified music therapists use the power and versatility of that language to improve communication both verbally and non-verbally. ‘Where words fail, music speaks.’
What places are near Brown Deer Place or within walking distance for assisted living residents to enjoy?
Brown Deer Place is located in Coralville, in the heart of the exclusive Brown Deer Neighborhood. There are many walking trails nearby, as well as a man-made walking path on our property for residents to enjoy.
What transportation services does Brown Deer Place offer to assisted living residents?
Brown Deer Place is pleased to offer complimentary transportation services to appointments for our residents.
What makes the chef or dining program at Brown Deer Place exceptional? What kind of menu can assisted living residents expect?
Chef Nathan has prepared delightful seasonal menus to appeal to the palate of all of our residents. Our meals are served "restaurant-style" to offer our guests a remarkable dining experience at all mealtimes.
What safety features or security measures does Brown Deer Place offer to assisted living residents?
Brown Deer Place has staff on-site around the clock. Management staff is on call 24/7. The building is secured nightly and all of our residents are provided a call button to alert staff to any emergency, at any time of the day or night.
How does Brown Deer Place keep residents' families informed about their loved ones?
Our nurse is on site daily to communicate with family regarding any care issues.
What is the care staff-to-resident ratio at Brown Deer Place during daytime and nighttime hours?
Depending on resident needs and occupancy we have one to two staff on duty during overnight hours.
If Brown Deer Place accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Brown Deer Place is a pet-friendly community! Our resident animals enjoy large, open outdoor spaces as well as a secured fenced-in area to run off-leash
What ongoing senior care training does the staff receive?
Brown Deer Place is very committed to supporting families dealing with dementia and Alzheimer's. We have routine in-services devoted to that illness, as well as intense training regarding all levels of senior care.
Describe the overall population of independent living residents at Brown Deer Place. What is their average age? What are their favorite things to do?
In our Independent Living community, the average age of our active residents is 80. They enjoy a lot of various activities that we offer; from live music performances that we bring in to our community, Scenic Rides and Field trips, Arts and Crafts, Liv 2 B Healthy Program, Bingo, Happy hour and other exciting and friendly contests on Holidays!
What places are nearby for independent living residents to enjoy?
Brown Deer Place is conveniently located, right off of Interstate 80. We are close to shopping, dining, and many other area attractions.
What are some recent off-site events that the community activity director at Brown Deer Place has organized?
The activities at Brown Deer Place are varied and designed to cater to the interests of all of our residents. Our Life Enrichment Coordinator works hard to provide a variety of activities that include attending plays at area theaters, as well as weekly grocery store trips and scenic tours.
What transportation services does Brown Deer Place offer to independent living residents?
We have a bus and van that are available for use for our residents.
What makes the chef or dining program at Brown Deer Place exceptional? What kind of menu can independent living residents expect?
Variety of options! We have our "Always Available Menu" on top of the daily special that we offer. Our meals are delicious, healthy and always catered to the individual preference of our residents.
What common areas are available for independent living residents?
Brown Deer Place offers many common areas for our residents to congregate and socialize. We have a library for reading, a beautiful lobby to enjoy our weekly popcorn socials, as well as the activity room, where we hold a variety of activities for our residents.
What safety features or security measures does Brown Deer Place offer to independent living residents?
Our Independent Living residents are provided with an emergency pendant that they can push at any time they need help. Our Building is secured and has staff specially trained staff to take care of requests, no matter how big or small, 24/7.
If Brown Deer Place accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Brown Deer Place is a pet-friendly community! Our furry-friends enjoy our outside patio including all the public areas in our community!
Does Brown Deer Place work with an agency or registry to provide nursing and medical assistance as needed?
Brown Deer Place has a nurse on staff and is available 24/7
How many staffers are on duty in the daytime and overnight?
At Brown Deer Place, we have a minimum of two dedicated health care staff members on duty during waking hours. During weekday business hours, there are significant staff numbers in order to accommodate for our resident's needs and services.
What safety features or security measures does Brown Deer Place provide to protect residents who wander?
Residents who are a wander risk are provided with a "wander guard". We also have a secure memory care unit that is staffed 24/7
What programs or activities does Brown Deer Place offer to keep residents engaged? How does the staff engage residents' long-term memories?
Brown Deer Place offers Senior Housing Companies' signature such as Music Speaks Music Therapy, access to the Smile Program, Live 2B Healthy exercise program, podiatry services, in and out of town transportation, Dare to Dream Program, religious services and a busy activities calendar prepared by our Life Enrichment Coordinator.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Health Care Coordinator/Registered Nurse will complete an initial assessment in the prospective residents home to ensure we are prepared to meet their needs and expectations. Assessments continue 30-days after move-in and annually as well to ensure we are providing the best care possible.
Is Brown Deer Place affiliated with a hospital if more care is needed?
Our residents are free to utilize any area hospital that they choose.
Welcome to Brown Deer Place, an independent living, assisted living and memory care community in Coralville, Iowa!
When you move to Brown Deer Place, life will get a little more exciting and a lot more convenient. We believe in providing an all-inclusive lifestyle for all of our residents. This means, we don’t nickel and dime for every amenity we provide.
Brown Deer Place’s Retirement Living program provides the extra care and comfort you need. With a variety of floorplans, you are sure to find an apartment that is perfect for you. Apartments can be decorated to your preferences, just like home!
In our memory care program, residents who need closer care with one-on-one interactions for socialization and activities of daily living can reside in a secure area with trained staff to provide positive life experiences according to their individual needs and preferences.
Brown Deer Place, formerly Windmill Pointe & Hawthorne Inn, is undergoing some very exciting structural and operational changes. Programming is being enhanced and a remodeling project is underway to improve the lives of current and future residents.
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