Serenity Manor at Indianapolis

Ozzy Rules

Haven't had hot water or a functioning stove/oven for 4 days so far. Elevator was broken for weeks, so I couldn't leave my apartment. Neighbors are very noisy, playing bass heavy music until I think my teeth are rattling in my skull. Terrible amounts of celebratory gunfire outside my balcony for hours on New Years Eve. Can't get any deliveries, because they get stolen instantly and nothing is done to prevent it. Infested with mice, and there are nearby apartments with roaches and bed bugs. Otherwise it's fine.

Jills

Rooms nice for the price it is quiet staff is professional it is the classless tenants that smoke marijuana day and night the smell is enough to send my old behind packing because I can’t stand it!

Violet

The community is disgusting. Owners purchased 3+ years ago. They have proceeded to destroy what used to be an OK place for seniors to live, definitely not safe. Common areas are dirty. Mold issues, mice issues, major plumbing issues. Ceilings cave in, apartments flood. 1 of 6 buildings was supposedly rehabbed. Zero quality of work done. Constant turnover of staff. 10 managers in 3+ years. Outrageous rent. It would be an upgrade to live in your car. Very sad.

Concerned Tenant

Since I've lived here the staff has always been helpful and courteous. The management has recently changed; and I believe that could be for the better. The building activities have increased exponentially, and I see that a lot of residents enjoy the interactions. I have noticed that maintenance can be somewhat slow at times; and I can understand that to a point. I've also noticed that with Serenity Manor being a 55+ facility; there seems to be a lot of children on property daily. These kids aren't just visiting; they live there as well. I know this because I hear them running back and forth across my ceiling every night and morning. I know that nothing is perfect, and I expect for there to be some things that will never meet my specifications; but overall, when I look back on my stay with Serenity Manor; I've been, and still am pleased with my choice. Thank you and God bless......

mouth

i have caught seven mice and i need weather stripping on my door and this place has turned over four times sense i been here and everytime you put a work order in you cant get anything fixed . never keep maintnece men they always quiting. i would not recommend this place for a dog to live in.they brought a new building and not taking care of where i live .we are human

Alesia

I toured Serenity Manor at Indianapolis. I like that the place is very spacious. There are a lot of rooms. The bedrooms were roomy. They have a walk-in tub, and I loved that. I do not have to worry about being able to lift my leg in order to get into the shower; I can just walk into it. Nobody's perfect, but it was really, really nice. I would say they're on the top of my list of options. The lady who gave me the tour was really, really nice, considerate, very polite, and very informative. I really like it because it is not just the apartments. They also have areas where residents can get together. They have potluck, and they have areas to sit and rest. I love the fact that their mailboxes are not located outside; they're actually inside the apartment complex. They have a gym. They have those types of places where you can come out and there are benches and rocking chairs around the complex and in front of the office building. Inside the building, they have a library. With the library, you can take books, and you can also add books to the library if you would like to. it's very nice.

Provider Response