The Edgewater Health & Rehabilitation Center

Rhorie

My father was at The Edgewater Health & Rehabilitation Center and our experience was not good at all. The facility itself is very dated. The room smelled the entire time we were there and it wasn't even like a nursing home smell. It was just a musty smell. It was not a good place at all. Because it's a rehab facility, there wasn't a lot of overseeing and that's exactly what my father needed. He fell out of bed twice and had to be returned to the hospital because of one of those falls. The staff seemed to be going through the motions and there wasn't the level of care I would have expected at this type of facility, especially because it was highly rated by the hospital. That was the reason we chose this place, it was because the hospital highly rated it. The food was fine. It wasn't great. It's hospital food. The rooms were very dated. I didn't expect to walk into a place and have fancy beds and stuff, but the beds looked like they were out of the 1970s. They weren't very functional (not for what I think my father needed). The room was dirty when we went into it. It was very dusty. It looks like someone hadn't been in the room for a while and they hadn't changed out sheets or anything, so there was just a lot of dust in the room. It was extremely old in that room. Even down to the curtains and the paint on the wall was chipping. So, it didn't become very hospitable. There was only one shining spot through the whole thing and that's when we spoke with the physical therapist who's very knowledgeable and very good. He was very patient with my father. The rest of the staff seemed to be checking off boxes and it was one of the more higher priced places. Granted that Medicare was covering it, it was ridiculously priced for what they were offering. What they can do is update their facility. They can get in staff that actually responds to requests and just make the facility a more engaging setting. It felt like the Island of Misfit Toys there. A bunch of people were thrown into an area that was just cordoned off from everyone else and it was just sad.

Nancy

My husband is moving into Waterman Village tomorrow. He already stayed there in the past, we were satisfied with them then, and their rating is good. The service is good, we didn't have any problem with that at all, it was during the time that you were allowed to be in there before this virus scare came in, so I went anytime I wanted to, and helped what I could do, it was very satisfactory. They did the physical therapy, and part of the physical therapy is sort of a mental test while standing, they have cork boards there, and they have to match up different pictures and things. It was partly physical and memory care. They had some group therapy, I sat in one session, and it was very good.

Janice

Edgewater at Waterman Village's food was very good. My mother-in-law was in rehab there twice and it was very good, but the care was not that great. It's an older place, and the overall nursing staff wasn't that great, but the rehab staff was very good. My mother-in-law fell twice there because they just don't watch them as closely as they should. My mom's room is shared and it's very small. It looks like it used to be one room and they turned it into two. They have music, Bingo, games, and church services.

RevRandy

My mother (and father before his death) has resided at Waterman Village since 2001, living independently until my mother suffered a stroke in the year following my father's death. She then moved to Edgewater for rehab from the stroke. In the 18 months she has been there additional cerebral accidents have meant the need for more care. She is now in her own private room in the long term care unit. My brothers and I visit on random schedules and have always found her well cared-for in a cleaning and affirming atmosphere. The meals are all prepared by the main Waterman kitchen, which means soups from scratch, diverse offerings (my mother makes her own choices for every meal .... with a long list of alternatives always available). Most important, at almost 95 with her life-partner now on the other side and her home of many years now a memory, she is happy and greets days with a pleasant anticipation. We would also note that while a chaplain program provides for most spiritual needs, my mother's more liberal religious views are always respected. In fact, I have found that all residents, in all ways, are respected. Our family could not be more pleased with Edgewater.

Anonymous117314750

Edgewater was really nice, big rooms, and very clean. They have a rehab, nursing home and assisted living, and we saw them all. At the rehab and nursing home, it was a shared room. At the assisted living, they were all private rooms.

Pauls daughter

I visited 5 other rehab facilities and was starting to despair. Edgewater was the last on my list of possibles. what a difference! The residents seemed happy, were dressed and groomed and clean. the facility was attractive. I was unannounced and was given a tour of the rooms, but was allowed to go where I pleased. It was clean and the staff was friendly. My father stayed there 3 weeks. The staff gave him personalized therapy and I can't think of a complaint to make about them. They did a great job, and my family is not sorry we chose them.