Berthoud Living Center

connie heaton

this place is a nightmare..do not go here unless you are like me and it was all medicare would approve at the time..because medicare was done paying for his care at another facility..the management doesnt say anything but .. i appologize. the person who supposedly sets up your care doesnt even work at the facility..in over 25 hours i have had nothing but heartache and am afraid to leave my husband.i have had 3 people in 25 hours that are actually trying.this needs to be rerviewed by the state of colo. they are owned by guess....a california company..

Educated Eyes

The staff was rude and rough. I upset the laundry person, so she destroyed my moms clothes by writing her name six inches tall in permanent marker on all her clothes. Call lights are ignored. Mom fell trying to go to the restroom alone. The food is inedible. Mom lost 48 pounds in 2 months. The smell alone is unacceptable. The rooms are small and old. Staff smokes right outside the toom windows. I eitnessed neglect to the point of people sleeping in their food.

Provider Response

BBasham

Most private rooms are extremely small. Most rooms are shared and space is not equal. If someone has to get up at night it wakes up other occupant. Verty noisy in the hallway. Food is underpar and there "always available" menu is a farce. Basically you can get a hot dog or jello. Generally, employees are nice but not all and do not seem well trained and some have offensive hygiene. While watching TV in TV room, screen is cracked in multiple places and you can hear screaming coming from patients in nearby rooms. They have lots of bingo. The neighborhood is very isolated. No nearby areas to shop or relatives to stay while visiting.

Provider Response

123abc

This facility is a wast of time and money. Rooms are small and most requires a roommate. Interactions are good with the nonmanagement staff but the management staff is different. It’s either their way or the highway. There are very few amenities

Provider Response

Concerned man

Its a great place to have your loved ones . they really do care and it shows.

Aime487

My mom was poorly taken care of here. When we finally arranged to move her from Colorado to Idaho she was sent with no medical information, one insulin pen and no needles on a plane that ended up getting delayed. So she would up having no insulin for 2 days. Also they did not send any of her insurance information for me to get her into the Dr.

Chuck23

Berthoud Living Center was kind of small and old. The rooms looked small, too. It wasn't very appealing, but I cannot really say that there's anything wrong with it. The staff who took us around was knowledgeable. The residents were eating at the time we were there. The dining area looked fine.

Caregaver

The CNA's work extra hard to please the clients. The Office help, social worker is not open to our questions. It seems like her "It Is What It Is" motto in her office Reflects her attitude. The problem is, as family, her motto is how she treats us. Well we can't get anywhere as far as knowledge about our family member from her. To have a family member wanting to live 900 miles away, it places a burden on us to make sure our family member is cared for. But since they ignore our calls over 7 weeks, a trip is required. Asked at 9 to check on a bed sore. Day nurse never put it in the book (6 hours). Then the PT people checked again and took action. But still no comments were put in the nurses log. You can say I'm frustrated. I don't want to mention my family member for retribution reasons.

Karen C.1

Following a surgery, my Father was recommended rehab at Berthoud Living Center in Berthoud, CO. The administrator and charge nurse made the transition from hospital to the center flawless.In my experience as a CNA and working in nursing home facilities, I know that there are laws preventing residents from having any type of side rails on their bed. For my Father, this is a major issue as he has had both legs amputated above the knee for a few years and requires partial side rails and a trapeze to facilitate his bed mobility and getting in and out of bed with minimal help. In all honesty, to prevent my Father from having these two crucial tools is downright abusive. Without them, all he can do is lay flat on his back and cannot reposition himself in bed. In the past, at another facility, this led to a stage four decubitus ulcer on his coccyx.Because of this experience, I felt that I would have to fight with the nursing home staff so that he can use these items during his stay. After all, he does have them at home. Surprisingly, he had them by 10:00 PM on the very first day of his stay. It was wonderful for my Father, and for me, to have administrators and nursing staff that truly understood his need for these things.The rehab team was absolutely wonderful and my Father made such a recovery that he came out of this nursing home in better shape and with more strength and mobility skills than he had when he went in. During his four week stay, he genuinely had a wonderful time, participated in many activities with other residents, and would make Berthoud Living Center his first choice should he need this service in the future.

abby2010

My mother presently resides in Berthoud Living Center since she became unable to care for herself. Although she hasn't been there long, we have observed that the staff have taken good care of her and made her as comfortable as possible, as she has multiple health problems (she's 98!). This facility is clean and well-run and the staff seem to care about their work. I can't vouch for the food but everything else about this place is very good.