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Healdsburg, A Pacifica Senior Living Community

725 Grove St., Healdsburg, CA 95448

(800) 558-0653

Verified Partner

4.8

(38 reviews)

Top rated on Caring.com

Caring Stars

award winner

Starting Price

$5,400

Care Offered: Independent Living, Memory Care, and Assisted Living

Wi-Fi

Pet Friendly

Mobility Assistance

Transportation Services

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About Healdsburg, A Pacifica Senior Living Community in Healdsburg, California

Beautifully nestled in the heart of Healdsburg near the picturesque town square offering independent/assisted living and memory care with dedicated and attentive support. 24 hour care and supervision under the direction of a licensed nurse with core services including, 3 nutritious meals in restaurant style dining, and snacks daily, social, cognitive, physical, spiritual and life long learning programs, transportation to appointments and shopping, assistance with activities of daily living, weekly housekeeping and laundry, all utilities and maintenance services.To learn more about this providers license and review other available state reports, please visit: California Department of Social Services Licensed Facility Search

Map of Healdsburg, A Pacifica Senior Living Community

Services and Amenities of Healdsburg, A Pacifica Senior Living Community in Healdsburg, California

Ambulatory Assistance & Accessibility

  • Accessible apartments
  • Accessible Facilities
  • Ambulatory Assistance
  • Ambulatory Assistance Features
  • Mobility Assistance Features
  • Mobility & Wheelchair Assistance
  • Transfer Assistance
  • Two-Person Transfer Assistance
  • Wheelchair Accessible Facilities
  • Wheelchair Accessible Transportation

Dining

  • Beverages provided
  • Casual dining
  • Catering services
  • Flexible dining options
  • Flexible dining times
  • Flexible food options
  • Flexible meal plans
  • Guest Meals
  • Meal delivery and/or takeout option
  • Meals provided
  • Outdoor dining
  • Resident-assisted menu development
  • Room Service
  • Snacks provided
  • Communal Dining
  • Fine dining
  • Make your own meals

Games Hobbies & Recreation

  • Activities staff
  • Arts & Crafts Activities/Programs
  • Culinary Activities/Programs
  • Cultural activities/programs
  • Educational Activities/Programs
  • Entertainment activities/programs
  • Game Room
  • Horticultural Activities
  • Intergenerational events/programs
  • Literary Activities/Programs
  • Organized activities/programs
  • Performing arts activities/programs
  • Recreational activities/programs
  • Resident volunteer opportunities
  • Seasonal, holiday, and themed events
  • Social Activities/Events
  • Spiritual activities/programs
  • Tabletop & Other Games/Programs
  • Technology activities/programs
  • Facilitated Field Trips/Outings
  • Music Activities/Programs

Housekeeping & Maintenance

  • Bed Making Services
  • Groundskeeping Services
  • Laundry Services
  • Linen Services
  • Maintenance & Repair Services
  • Maintenance Staff On-Site
  • Pest Control Services
  • Private Housekeeping Services
  • Trash Removal Services
  • Housekeeping Services

On-Site Services

  • 24/7 concierge services
  • Church services
  • Meeting room
  • Religious Services
  • Veterans Affairs (VA) Aid Assistance
  • Conference room

Personal Care

  • Administer Medication
  • Bathing Assistance
  • Cooking services
  • Cueing & Redirection
  • Dressing Assistance
  • Feeding Assistance
  • Grooming Assistance
  • Health/Medical reminders
  • Meal planning
  • Meal Preparation
  • Mealtime Reminders
  • Medical Appointment Scheduling Assistance
  • Oral Hygiene Assistance
  • Personal Care Assistants
  • Personal Care Reminders
  • Phone Call Assistance
  • Refriderator Checks
  • Shaving Assistance
  • Toileting Assistance
  • Urinary Incontinence Care
  • Writing Assistance
  • Reading Assistance

Safety & Security

  • Controlled Building Access
  • Emergency Preparedness Procedures & Facilities
  • Fall Prevention Program
  • Personal Medical Alert Systems
  • Safety & Wellness Checks
  • Supervisory Staff
  • Emergency Response System

Kitchen Types

  • Kitchenette

Companionship & Escort Assistance

  • Escort Assistance
  • Companionship Services

Campus/Building Details

  • Convenient location
  • Flexible Visitation Hours
  • Multi-acre campus
  • Single-floor building
  • House setting

Financing & Payment Options

  • Accepts Check Payments
  • Home Sale Assistance
  • Long-Term Care Insurance Accepted
  • Private Pay Accepted
  • Rent And Care Fees
  • Veterans Aid (VA) Benefits Accepted

Guests

  • Guest Parking
  • Overnight Guests

Inside Amenities

  • Laundry facilities
  • Learning Facilities
  • Mailboxes
  • Recreational amenities
  • Shared Common Areas
  • Cable/Satellite TV in Common Area

Outside Amenities

  • Outdoor common areas
  • Outdoor recreation facilities
  • Patio
  • Walking and Hiking Areas
  • Water features
  • Garden
  • Enclosed/Secured outdoor common areas

Pets

  • Visiting pets allowed
  • Pets

Staff Training & Qualifications

  • Flexible staffing
  • Interview Every Team Member in Person
  • Male Caregivers
  • Reference Checks
  • Staff Driving Record Check
  • Staff screening conducted
  • Staff to resident ratio meets state requirements
  • Staff trained in aging & mobility
  • Staff trained in ambulatory assistance
  • Staff trained in behavior management
  • Staff trained in chronic diseases/illnesses
  • Staff trained in client rights
  • Staff trained in diet & nutrition
  • Staff trained in disability care
  • Staff trained in disease/illness management and prevention
  • Staff trained in diversity/inclusion/sensitivity
  • Staff Trained in Ethics
  • Staff Trained in First Aid
  • Staff trained in fitness & wellness
  • Staff trained in home care
  • Staff trained in injury/trauma care
  • Staff trained in Medication Management
  • Staff trained in memory care
  • Staff trained in mental health care
  • Staff trained in neurological disorders
  • Staff trained in ostomy care
  • Staff trained in Palliative Care
  • Staff trained in personal care
  • Staff trained in Respiratory Care
  • Staff trained in safety
  • Staff trained in taking Vital Signs
  • Staff trained in use of medical equipment
  • Staff Trained in Wound Care
  • Staff trained to monitor for abuse/neglect/exploitation
  • Trained staff on-site
  • Staff are licensed or certified
  • Staff trained in pain Management
  • Staff Training Opportunities

Specialized Staff

  • Nurse on Staff (Part time)
  • Nurse on Staff (24 Hours)

Therapies

  • Support Groups

Diet & Nutrition

  • Chef on staff
  • Dietary services
  • Low Salt
  • Special Diets/Dietary Accommodations
  • Vegetarian Diet Available
  • Low Fat

Fitness & Wellness Programs

  • Balance activities/programs
  • Brain fitness activities
  • Chair fitness
  • Fitness Opportunities
  • Group exercise
  • Health & wellness activities/programs
  • Health & wellness education
  • Life enrichment activities/programs
  • Meditation opportunities
  • Yoga/Stretching opportunities
  • Salon Services
  • Fitness & wellness staff

Health Services

  • Hospice Care
  • Medication Reminders
  • Memory Care

Languages

  • American Sign Language used
  • English spoken
  • Spanish Spoken

Parking Options

  • Parking Lot

Room Amenities

  • Cable/Satellite In Unit
  • Closet Space In Unit
  • Dining Area In Unit
  • Individual Climate Controls
  • Living Rooms in Unit
  • Premium Finishes In Unit
  • Shower in unit
  • Telephone Hookup
  • Unfurnished units
  • Wifi/Internet In Unit
  • Kitchen Appliances In Unit

Transportation & Shopping

  • Errand Services
  • Medical Transportation Services
  • Transportation Services for General Shopping
  • General Transportation Services

Resident Information

  • Offers Respite Care

Additional Amenity Information

  • Housing: Memory Care Cottages
  • Special Comment: Join us while we enjoy our heirloom garden where residents enjoy farm to table dining and take a sneak peek at our fun petting zoo. Our animals love the company!
  • State Licenses: LIC # 496801635

Costs for Healdsburg, A Pacifica Senior Living Community in Healdsburg, California

Independent Living

$5,400

Starting Price

Memory Care

$6,000

Starting Price

Assisted Living

$5,400

Starting Price

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Reviews of Healdsburg, A Pacifica Senior Living Community in Healdsburg, California

4.8

(38 reviews)

  • Facility

    4.8

  • Staff

    4.9

  • Food

    4.7

  • Activities

    5.0

  • Value

    4.9

Top rated on Caring.com

2021

Kerstin

4

August 27, 2024

I am a friend or relative of a current/past resident

My mother was at Healdsburg, A Pacifica Senior Living Community. Unfortunately, we weren't clear about her diagnosis at that point, so she was in assisted living, and it quickly became obvious that she needed memory care. And at that time, their memory care facility (which is adorable) was full. It's far away from me, but it's near my sister, so we moved her back closer to me. Their food was excellent. It's an older facility set in a very unique location. Inside, it had been nicely modernized. All the AC worked. It's nice inside. It felt really warm and welcoming. It is a smaller facility than some of the other facilities that I had seen. They have a lovely outdoor space that includes a garden and some goats and chickens, which appealed to my mother. They had activities every day. And the schedule was easily accessible to me so I could call my mother and find out what was going on. There was bingo, morning stretching, yoga classes, and memory games. What was different about Healdsburg Senior Living was that everybody knew their clients. I felt like the people who worked there were on a personal level with their client's needs and were able to advocate appropriately with families when things changed. My mother's needs changed while we were there, and they were so kind in the way that they expressed that my mother needed memory care. And I think one of the hardest things for a family member to hear when you're in assisted living is that your family needs more care. But the way they handled it was beautiful. The staff was caring, confident, and well-informed. We were getting good care.

Rhea

4

February 7, 2024

I visited this facility

Healdsburg, A Pacifica Senior Living Community was a nice location. I liked the little vegetable garden that they have in the back that you could work in. Also, they had some animals there, which I thought was a nice aspect of it since I'm a country girl. The people were all very nice. I thought the food was rather bland. I was not impressed with it. It was kind of a small place. That's what my friend said about it. I think they only have like 35 people or something and it seemed to be rather religious-oriented. So, she kind of thought that she wouldn't be as comfortable there. She'd rather be in a place with around 100 people and have more access to finding someone that she would hit it off with more.

Provider Response

Hi Rhea thank you for leaving this positive review about your experience with our community. If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you again soon!

Meghan

4

November 18, 2023

I visited this facility

I went to tour Healdsburg, A Pacifica Senior Living Community. I liked the staff that I met and I liked the way they had their memory care set up, where it was just a community around a centrally located place. The rooms were kind of all in the center. You just wake up and you're right with everybody. The staff was informative and helpful. I liked him quite a bit.

Provider Response

Thank you Meghan for your positive recommendation of Healdsburg, A Pacifica Senior Living Community! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.

Renee

5

August 22, 2022

I visited this facility

Healdsburg, A Pacifica Senior Living Community was great. I liked the fact that the people were honest. I also liked the cleanliness of the facility, the attention that was given to the residents, and that the people are caring and compassionate. The food is great. They also have a garden where they incorporate some it into their food program. They have chickens and goats so that my husband can look out the window and see the animals (which is wonderful because we're from a farm here).

Provider Response

Hi Renee, thank you for taking the time to leave a positive review about your experience at our community. We hope you have a great day!

Sue Lyon

2

April 27, 2022

I visited this facility

I had high hopes for this place. The old reviews (pre-2020) were amazing. The photos of the beautiful gardens on the website were great, but apparently since new management took over things have really gone downhill. The gardens are dead, the staff seems inadequate and mostly new. There is a new ED and perhaps he can turn things around, but a resident told me it is hard to get anyone to respond to their needs. The dining room staff, and food were good. But after leaving texts, emails and calls to get some follow up info after our visit, I got no response after a month. That gave me enough of a red flag to cross this one off our list.

Provider Response

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director. We hope to hear from you to resolve this matter.

Susan

5

April 24, 2022

I visited this facility

I had a very nice feel for Healdsburg, A Pacifica Senior Living Community. They have a lot of very appropriate activities. They are very community-oriented. The staff answered all my questions. The facility was very lovely. They have a music room and self-help dining areas where you can go in and get your snacks. They do varied activities, from playing cards to crafts. I'm overall impressed with them.

Provider Response

Susan, thank you for leaving this detailed review about your experience with our community at Healdsburg Senior Living. We hope to be of service to you again in the future! Take care!

SSH1

5

December 3, 2020

I am a friend or relative of a current/past resident

When evaluating memory care units for my mother in 2017, I was immediately impressed with Healdsburg Senior Living’s facilities and staff. Healdsburg Senior Living maintains a large portion of their property as a mini-farm with vegetable, herb, and flower gardens, chickens, and dwarf goats. The sensory experiences provided by the “farm” are integral to their approach to memory therapy, and the residents are encouraged to help with the gardening instead of sitting inside all day. Since Mom grew up on a farm, I knew this environment would be ideal for her. I continue to be impressed with the dedication of the staff to the well-being of the residents, from the music therapy programs to the thorough emergency procedures that have been so vital during the wildfires and COVID-19. When I meet families of other residents, a common comment is that we will move ourselves into Healdsburg Senior Living should we need assisted living in the future.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Healdsburg, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

Bonnie Koagedal

5

October 30, 2020

I visited this facility

We volunteered to assist students with interviewing the residents for their music preferences. Then the residents were each gifted with head phones that played the music of their era. This was a fun project, well managed by staff. It was such a pleasure to be in the memory care unit. It was light and bright and cheerful.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Healdsburg, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

shannon B.W.

5

October 23, 2020

I am a friend or relative of a current/past resident

Staff treat my 95 y.o. Mother like family which has proven so important during the current isolation of residents. She is treated with individual caring that is reassuring since I am limited in what I can do for her. But even before that the facility was a comfortable place with a very homey vibe.The rooms are spacious, filled with light, Kept very clean and are either overlooking rolling lawns or the incredible garden. The garden! The passion of Tony F, a man who is truly in a job for which he is quintessentially suited. The garden, which was designed by Tony and is supported by a an able team of gardeners, features an amazing variety of flowers, and in The summer vegetables abound. This year there were regular afternoon parties that featured whatever the garden was offering. My mother loved it. She also enjoys the antics of the three goats who live with some of the most beautiful chickens I’ve ever seen. There is tremendous heart here. Beth, commander of the front desk, brings so much sincere caring to her Job, I will be forever in her debt for the texted photos of Mom participating in activities-bingo,Yahtzee, root beer float parties, flower arranging-to name a few. These snaps help both my mother and me feel connected. Impromptu FaceTime calls, when Mom is having a bad day, are also so beneficial. An eternity of thanks to all these brave and generous people who have stepped into the role of family as well as caregivers.

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

Ann Brooks

5

October 14, 2020

I am/was a resident of this facility

The rooms are comfortable and very quite.++The garden is quite and soothing. The goats and chickens make a person happy. The staff is about the best we have seen in this kind of facility. The inter generational program Tony created is very life engaging.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families. Thank you again, we hope you have a wonderful day!

KJR

5

July 31, 2020

I am a friend or relative of a current/past resident

Our family is so lucky to have found Healdsburg Senior Living. The staff is kind and committed to making seniors who live there comfortable and cared for. Tony F. has the title of Marketing Director at Healdsburg Senior Living but he does much more than that. He is responsible for bringing so many wonderful events and programs to the property. This includes Music & Memory where Alzheimer's patients are paired up with the music of their youth and experience great joy and often clarity as they listen to the tunes. My beautiful mother loved the vast flower and vegetable gardens she could walk through. Caregivers or family are able to bring residents out for a walk or to sit and relax in the beautiful surroundings. School children come for visits to sing or chat with residents and then go out to see the gardens, where there are goats and chickens! We were able to design mom's room beautifully and she felt so at home. She was so happy to chat with prospective residents when Tony would bring them by to show them mom's room. Healdsburg Senior Living is one in a million. It should be the model for others to follow. We will always be grateful for Tony and the staff for caring for our mom as though she was part of their family.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Healdsburg, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

DD Cloverdale

5

July 31, 2020

I am a friend or relative of a current/past resident

Great communication, particularly during COVID 19 pandemic. Sincere and caring staff. Many activities and stimulus for memory care residents.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Healdsburg, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day.

LarryDoherty

5

April 29, 2020

I am a friend or relative of a current/past resident

OK, it has been a half a year since my mother had passed so I figured it was time to express my gratitude to those who work at this care home. They are truly deserving of praise and appreciation for several years ago I had to find somewhere for my mother, as she had several medical ailments. Fortunately, I turned to HSLC (after visiting several other facilities around SR) for what I truly found was another family for my mother and my family. My first contact was with Tony, who not only became a supporter of our decision but a dear friend. Tony became another brother who supported both my mother and family. It is hard to explain in this short review how this family helped my mother go from a room, to a suite, and eventually into full care based upon her medical needs but one thing she always said was she knew that they always treated her with love. Did this make my life and past decision easier, indeed it did. I recalled her brother in law visiting once and he said the facility reminded him of being on a cruise ship. Well indeed it did, awesome rooms, excellent dining, entertainment, and adventures around the wine country. For me, knowing my mother was being taken care of was a true relief. If you are in need of a place for a love one, I can only say every time I think about this place it brings a smile to my face. I have encouraged two other dears friends to have their own mothers spend their time here and each of them were pleased with their decisions. I always kidded my mother to save me a room. I hope she knows I meant here, not after passing... Thanks for all you did, warmest regards, Larry Doherty. You guys were the best!!! And thank you Tony for all that you did.

Provider Response

Hello Larry, your thoughtful and touching words mean the world to us. We are dedicated and devoted to each and every resident and we thank you for sharing your experience. We appreciate every word and welcome you back to visit at anytime. Thank you so much.

Kimberyl

5

April 27, 2020

I visited this facility

I have toured this facility and love the staff I have met! There are a lot of choices for assisted livings for my mom to choose from but Healdsburg senior living has a lot of a unique features - the garden, chickens and goats are unbelievable! Check it out! You will love it!

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day!

Healdsburg Lia

5

April 20, 2020

I am a friend or relative of a current/past resident

Healdsburg Senior Living is a unique place because it's run by some of the most caring people I've ever met. My mother moved to Healdsburg Senior Living back in 2012 after a devastating stroke in 2010. I loved it right off the bat because of the gorgeous gardens (which my mom loves) and the genuine generosity of Tony (Director of Marketing) and Rob (General Manager). Since then, the HSL staff has become like family to my family -- I cannot say enough about how dedicated, loyal, and caring Rob, Tony, and the rest of the team are. And since then, too, the grounds and facilities have only gotten better and better. Tony has created a paradise at HSL -- with seasonal vegetable gardens, loads of gorgeous flowers, farm animals, waterfalls, walking paths, pergolas, "tactile gardens" and more -- that are an absolute delight for both the residents and visitors alike. It is so lovely to have a picnic with Mom out under the pergola overlooking the garden with the sound of burbling water ... laughing at the antics of the goats and chickens. And to see the faces of the residents as their grandkids -- and children of the staff -- play with the animals. As Tony and Rob once said to me during a particularly challenging time after the fires here in Sonoma County ... "you guys aren't just a name on a list -- you're family." And they live that truth every day.

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Stuart M

5

April 16, 2020

I am a friend or relative of a current/past resident

My Father in law moved to HBG Senior Living a couple years. The room is a good size. It’s big enough for a queen size bed and a couch, a television, a recliner and several little end tables Its very convenient that it has a full-size refrigerator in it since he is in independent living and can go grocery shopping. We are so happy with the staff there. From the front desk to the kitchen staff, housekeeping, and Tony and Rob. He loves the garden and the animals. He walks around the facility four times every day. he says it equals a mile. He is super happy there and says he should’ve moved there years ago. He enjoys when the kids come from the school to do their Communiversity program. In this uncertain time, we appreciate the safety protocols they have implemented like taking the temperature of the staff before they enter the building.

Provider Response

Hi Stuart, thank you for leaving us such a wonderful review~it means so much to us. We are thrilled to hear your compliments; our staff will definitely be happy to read them. We put resident experience and 100% satisfaction as our priority, and your review reaffirms the hard work we put in every day. We are always trying to improve, and welcome all suggestions and ideas. Thank you again for your kind words.

Family Strong

5

April 14, 2020

I am a friend or relative of a current/past resident

Healdsburg Senior Living Memory Care has been a wonderful, safe and caring home for my mom. The staff provides a friendly environment and always welcomes family visits. The community outreach program brings in many young people from the area to share their energy, time and music with the residents. Mom loves every minute with her student partners. We spend many visits out in the beautiful garden, watching the changing seasons and feeding the goats. It's the next best thing to being at home.

Provider Response

We love to see reviews like yours and thank you for sharing! We will always go above and beyond for our residents and their families. We are very pleased to know that you are happy and appreciate the job we are doing. Thank you so much.

janetoh

5

April 11, 2020

I am a friend or relative of a current/past resident

My mother is so happy here. She feels safe and cared for and has made friends. Her apartment is clean and cheerful and looks out on the lovely garden and small farm with goats and chickens. Her first dinner several residents came over to introduce themselves and welcome her. She gets her hair done in the salon and plays group crossword puzzles.

Provider Response

Hi Jane, Thank you for taking the time to share your review, your opinion is very important to us. We are so happy to read your review. During this difficult time of the COVID pandemic your words are mean so much to us. We are all trying to go above and beyond to keep our residents and staff safe. We can't wait to see you again, as soon as the COVID 19 crisis is over!

MicheleK

5

April 10, 2020

I am a friend or relative of a current/past resident

The staff at Healdsburg Senior Living are very welcoming, kind and compassionate from the director, accountant, kitchen staff and nursing staff. My parents had a hard time adjusting to their new environment but the staff didn't give up on them, they kept including them and asking them to join in. The gardens are beautiful and my mother enjoys walking on the property grounds and feeding the goats. She also enjoys working the the school groups from the community.

Provider Response

Hello Michele, thank you for your positive review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family.

Matthew Klingle

5

April 9, 2020

I am a friend or relative of a current/past resident

My mother moved to Healdsburg Senior Living about three years ago to be closer to my brother's family in Sonoma County. From our first meeting, our entire extended family has been very impressed with the facility, the community, and its staff. The grounds are beautiful and clean, with an organic heirloom garden and some lively farm animals to pet. There are numerous activities for residents gauged to their interests and abilities. Students from nearby K-12 schools and colleges come year-round visit with residents; it is a popular program for everyone involved. Residents also take guided group visits to nearby attractions, or can request bus services for shopping. Meals are freshly prepared and catered for individual dietary needs. HSL also provides different levels of residences and care should residents need more specialized attention. Most important of all, the staff are professional, kind, and attentive. We are very happy that we decided to choose HSL as our mother’s new home.

Provider Response

Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Healdsburg. You have no idea how happy we are to see this review! Thank you for taking the time to share your review, your opinion is very important to us. During this difficult time of the #COVIDpandemic your words are mean so much to us. As you know we are completely dedicated to our residents and staff. We are always here for you and your lovely mother. As soon as it is safe and the #COVID19 crisis is over, we would love to see you again. Stay safe and stay strong!

Dennis 23

5

April 8, 2020

I am a friend or relative of a current/past resident

The rooms are very nice. large enough for doubles so as a single is has plenty of space. Bathroom large easy for wheel chair access. The staff are always great. Very helpful. there are several planned activities each day. normally lots of outside people coming in for music, games, exercise. The grounds are beautifully landscaped, big garden and walking paths.

Provider Response

Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Healdsburg. We love to see reviews like yours and thank you for sharing! Thanks again for the recommendation, and have an amazing day!

Dave from Colorado

5

April 7, 2020

I am a friend or relative of a current/past resident

The entire facility at Healdsburg Senior Living is top-notch! We are most familiar with the Memory Care Unit as that is where our Mother resides under the excellent care of the HSL staff. Their are a variety of room configurations, we were fortunate enough to be able to obtain a single unit for Mom. There are activities planned throughout the day to keep everyone active and entertained and we really appreciate the care and attention provided by all the care-givers. We are especially thankful for the live musicians that are scheduled on a regular basis to provide such great music for the residents.

Provider Response

We love to see reviews like yours and thank you for sharing! Please don't hesitate to reach out if there's anything additional we can do for you.

Cristi M.

5

April 6, 2020

I am a friend or relative of a current/past resident

My parents moved into this Healdsburg senior community 4 years ago. They have loved living there, and much due to the warm, caring and stable management and staff. I have appreciated the staff's efforts to keep me informed of things related to my parents health status, and especially now during these crazy times. I have seen how they have planned for and handled wildfire evacuations, and made it as seamless as possible to the residents. Really tremendous effort on there part, and we are thankful for that. I feel that Rob, Terry and Tony are great partners with me in helping my Dad at this time in his life, and I have the utmost confidence in them and recommending this place to help care for others' aging parents.

Provider Response

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day.

Carole Nichols

5

April 5, 2020

I am a friend or relative of a current/past resident

I met Tony F., the Marketing Director at Healdsburg Senior Living, now Pacifica, seven years ago. At that time my brother and I knew our mother would need to live in a memory care residence. As we live in Healdsburg, we started our research with Healdsburg Senior Living. At our first meeting, Tony explained what they offer and their approach to memory care as well as the activities, visiting musicians, and gardens. Animals and the Comm University program have since been added. By the end of our meeting, we knew we had found the ideal place for mom. She has now been a resident for almost seven years. Tony, as well as the other staff members, not only take excellent care of the residents, but know and care about the family members as well.

Provider Response

Hi Carole, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Healdsburg, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

JTiedeman

5

March 29, 2020

I am a friend or relative of a current/past resident

Our father has been a resident at Healdsburg Senior Living for a couple years now. The staff are delightful, professional, and very attentive to the needs of residents. The outdoor farm animals and garden are a real bonus - both for interaction with the natural world, as well as the fresh produce and eggs brought to the dining room. The meals are well prepared and varied. Dad is very comfortable with this as his home. Along with his family and friends, life at HSL is what brings him joy.

Provider Response

Thank you for leaving this detailed review about your experience with our community. We are happy to pass along your comments to the team here at Healdsburg, A Pacifica Senior Living Community! Thank you again, we look forward to seeing you again.

Spouse of resident

5

March 28, 2020

I am a friend or relative of a current/past resident

The staff here is so kind to all residents and the medical aides are very good about answering any questions I have. My spouse particularly enjoys the musical groups they bring in to entertain. The activity staff is excellent about giving individual time to each resident, suited to individual needs. For those that can walk or be wheeled outside, the gardens, baby goats and chickens are a delight. It's never a first choice to place your loved one in a facility, but when you no longer have a choice, I highly recommend this one.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here and shared on our Caring prifle. We are motivated to win the Caring Star Award this year and your awesome review helped us! Thank you again, we hope that you have a wonderful day.

Chester56

5

March 28, 2020

I am a friend or relative of a current/past resident

I cannot overstate the peace of mind my sibs and I have knowing that our mother is being cared for at Healdsburg Senior Living. The staff and management are wonderful. Everyone knows my mom and greets me by name when I come in. There are activities for every hour of the day and the grounds are beautiful, with restful seating areas and lots of plants. They even grow their own vegetables in season. The facility has the feel of a boutique hotel with lovely common areas and dining room. We’ve eaten there with my mom multiple times and the food is really good. We believe Healdsburg Senior Living is also a good value-the monthly cost includes the room, housekeeping, laundry, meals and all utilities except phone. Administration of meds or help w bathing are additional. The rooms have emergency call buttons and of course there are staff on site 24/7. I wish the rooms were bigger as it would help with the transition into assisted living, but since meals are taken in the dining room and there are so many activities, residents don’t have to spend that much time in their rooms. Healdsburg Senior Living provides a safe environment for our mother while allowing her to remain in her community near friends and family.

Provider Response

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here and shared your experience on our Caring profile. We are motivated to win the Caring Star Award this year and your awesome review helps! Thank you again, we hope that you have a wonderful day.

nanhbg

5

March 27, 2020

I am a friend or relative of a current/past resident

My mother has been here for 4 years. I have always felt that the care they have given her is excellent. The staff is Very dedicated to the care of the residents. Senior staff is very approachable and always willing to listen and eager to be helpful. They have a wide variety of activities each day both from recreation staff and from the outside. Including musicians, schools and religious institutions. In addition to adjoining patios, they have a flower garden and vegetable garden for fresh produce. Goats and chickens for the residents to enjoy.

Provider Response

Hi, thank you very much for taking the time to leave us this positive review for our team at Healdsburg, A Pacifica Senior Living Community. We appreciate it & so do our other reviewers at Caring. We can't thank you enough for taking the time to share here, we are so very grateful. Thank you so much!

gailwells

5

March 26, 2020

I am a friend or relative of a current/past resident

I have nothing but the highest praise for the programs and staff at Healdsburg Senior Living. My 91-year-old aunt has lived there for nearly 10 years, first in assisted living and then in memory care. She has benefited greatly from the innovative programs at Healdsburg, especially the gardens (the place looks like Paradise year-round), the visiting musicians, and the partnership with schools that brings schoolchildren in to meet the seniors. My auntie is a musician, and it gives her joy to play the piano and sing with the kids. In addition to these special things, my aunt's day-to-day life is made comfortable and meaningful by the caring staff--some of whom have been there for years (a great endorsement). I'm so grateful! Special shout-outs to Tony, Terry, and Rob, superb managers and thoroughly wonderful human beings.

Provider Response

We cannot thank you enough for your amazing review and kind words. It is our pleasure and honor to care for all our residents and especially your aunt. She is beyond lovely and so enjoyable to have here. We're glad to hear we delivered such a great experience. If there's anything further we can do, as you already know we are always happy to help!

ricysue

5

March 26, 2020

I am a friend or relative of a current/past resident

My Mother lives in Healdsburg and loves it. She especially enjoys the ever changing gardens and the farm animals outside her windows. The staff is very helpful in getting her out to visit the animals and see all the flowers.The staff is extra loving, especially during this crisis. I feel she is in excellent care.

Provider Response

Hi, thank you so much for your positive comments about us and our team. Please don't hesitate to reach out if there's anything additional we can do, we know that this is a ever changing situation and we are always doing our best to adapt. We sincerely thank you for the positive review, and look forward to seeing you again soon!

vSaulls

5

November 3, 2019

I am a friend or relative of a current/past resident

My mother lived in both the independent living and memory care areas of Healdsburg Senior Living. She absolutely loved her bright and clean apartment in independent living and it was roomier than other facilities we had visited and more affordable. When she moved over to memory care she was able to have a single room and although much smaller the staff helped us recreate a mini version of her independent apartment so the transition was easier and her walls were filled with family photographs and the paintings she loved. The culture of bringing the community together through their fundraising events, the beautiful garden and the animals helped her thrive while she was there. Visiting and feeding the goats and chickens reminded her of a time she loved visiting her grandparents farm growing up. And the Comm-University program, where she could share her knowledge of music and learn from the kids she was partnered with, gave her a renewed sense of purpose. The nurses and staff in both independent living and memory care were exceptionally kind, patient, caring and her interactions with them all were heartfelt. I can't say enough good things about Healdsburg Senior Living.. I recommend it highly to anyone who is looking for a loving, clean, healthy and caring environment for their loved ones to live.

Provider Response

Hi Vicki, we strive for 100% satisfaction, and it is great to see you had such a positive experience. We love to see reviews like yours and will be sure to share your kind words with our teams. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We look forward to helping again in the future.

edmicheli

5

October 10, 2019

I am a friend or relative of a current/past resident

I had to choose just one area so I chose Assisted Living, but my father, my aunt, and my step-mother have all been residents in one or two sections. The most notable facet in each section is the attitude of the employees. They all genuinely care for the residents. Rob, the manager, seems to have a knack for selecting employees who love all people. If you have observed other facilities of this sort, you know that this is not always the case. I gave each category a deserved 5 stars except ‘facilities.’ We need a quiet room for our weekly Bible study, but do not have one. We meet in a room adjacent to a very loud hallway with large open areas between the hall and our room. Requests have been made, but no solutions yet.

Provider Response

Thank you very much for taking the time to leave us this positive review for our team at Healdsburg, A Pacifica Senior Living Community. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

CliffMich

5

October 8, 2019

I am a friend or relative of a current/past resident

I have been a longtime volunteer at Healdsburg Senior Living. Enjoy the residents that live there. I had several family members stay at the community. The staff is great and caring. Tony’s garden is amazing. The activities are great. The food is good. The facility is nicely laid out. Always have a good time when I’m there.

Provider Response

Hi Cliff, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Healdsburg, A Pacifica Senior Living Community. Thank you again, we hope you have a wonderful day!

Glen Weaver

5

September 17, 2019

Other

I am a community service provider, I bring a non-profit bookmobile to this facility to offer free books to everyone. I have been doing this for the past several years and have always been impressed with the interpersonal interactions. The staff are kind, gentle and patient with the residents, doing their best to help them access our service. For those who cannot come on board our vehicle, the staff will find out what those residents want and come in to search for them. Seems like everyone is very well cared for!

Provider Response

We appreciate your positive review about your recent experience with us! Our 9-acre campus is designed to be a peaceful paradise where residents are welcomed with picturesque water features, green lawns, and comfortable seating areas. We have a 10,000+sq.ft. garden with rabbits, chickens, and three goats that add even more delight to each day. We look forward to your next visit!

MBoud

5

July 24, 2019

I am a friend or relative of a current/past resident

My 100 year old mother has been a resident of Healdsburg Senior for 14 years while living in an assisted living 1 bedroom apartment. I am so grateful to the staff for helping to make my moms experience there so wonderful. They have created a nurturing "community environment" by providing an array of activities for all of the residents to enjoy, along with an amazing outdoor garden that has fresh produce growing which is used in their nutritiously prepared meals, as well as chickens (fresh eggs) and goats! The caring staff makes me feel secure that my moms most important needs are always being met, which is why I am sure she is still thriving at 100 years young!

Provider Response

Hi, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Healdsburg, A Pacifica Senior Living Community, and we LOVE your mother!!! Our team strives to deliver an excellent experience, and are glad you found this to be the case. Thank you again, we hope you have a wonderful day!

Millie4now

5

July 17, 2019

I am a friend or relative of a current/past resident

My mother has been at Healdsburg Senior Living for 5 years in assisted living and now memory care. They are all beyond wonderful. The staff treat the residents like family and are angels. The specialness if this place is not found anywhere else. The amazing garden and farm animals and seating areas are the perfect place for visiting family and a breath of the outdoors. My mother is always happier outside.. I’ve told my daughters this is my next step when the time comes.

Provider Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Pattie

5

February 26, 2018

I visited this facility

We were very impressed with Healdsburg. It was a very nice community. Everyone was very open and caring. We really liked it. They had all kinds of activities, a garden with flowers, and chickens that residents can help with the eggs, goats to pet, and concerts. It is a wonderful community. There are five different levels of care in different buildings for different levels of care. We saw several nice dining areas. Healdsburg was the best one I've ever seen. The staff that we interacted with all seemed knowledgeable, caring and very well read on the latest information.

Provider Response

Thank you Pattie, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Healdsburg Senior Living. If you have any further questions, please give us a call. We're always happy to help!

Caring94055750

5

September 11, 2014

I visited this facility

Healdsburg is clean, the people are nice, and it's got what my mother wanted. The staff is great, and the grounds are beautiful. They have gardens there and everything, so it is nice.

Provider Response

Thank you very much.

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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