Sun Health La Loma Care Center

christwice

Poor communication. I try to call my father and no answer from the nurses aid station. I called several times to the station, no answer. So I call the other station they answer. I worked in a the medical field, I know that someone should be answering the phones. Either the staff doesn't care that the phones are ringing, or the administration doesn't fund enough staff to get the job done. This is coming from a person that is a former healthcare administrator. These guys may say that they are all about patient care, but they are more about the bottom line. I love my father and I just have been trying to give him a call!

Vicki's

My husband has been at La Loma Health and Rehabilitation Center for a little over 3 weeks because of a broken back. Often care facilities have poor reviews and the news carries stories of how patients were not well treated. La Loma certainly does not fit into that profile. We regard La Loma as the best! We have had exceptional care from a staff that is professional, supportive, knowledgeable, and patient centered. Without exception, the staff has worked above and beyond to ensure that he is well treated and continuing to improve. From the nurses, CNAs, therapy staff, physicians, administration, food services, and social services, we have been tremendously impressed with every aspect of the support that they have offered. The facility is well cared for and the food services staff offer a wide range of options with delicious and healthy meals. Every question we have had has been answered promptly and assisted us in anticipating what the next step should be on this journey. I cannot be more complimentary of the level of care and support that we have received during this difficult time.

!!!2018

Watch out they will keep you longer than necessary.

Go Elsewhere!!!!

Staff has no interest in who you are or what brought you into their organization. Oh they can help you on and off the toilet, but they prefer to make you use a bed pan and both take a minimum of 20 minutes to get anyone to show up in your room. Shower, a what, 3 weeks and only one was given to my loved one. Sad! They bring you your meds and don't even tell you what all they are giving you unless there is only one. The rooms are clean but wait, I had to pick up something from the floor and guess what there is dust, lent and dry skin under the bed. Oh yeah, when you use the bed pan make sure you tell them not to flush the paper towel down the toilet as you will for sure feel that water when you first use the stool after insisting on getting off a bed pan. Bigger issue is they don't want to discharge you and put you into the feeling that you'd be leaving against medical advise but come on when an organization isn't doing more than the basics and family members who visit do more than the CNA and/or nurse, how can it be medically necessary for you to be stuck as an IP rehab.

levarris

I always had very positive experiences at La Loma. The facilities/housing units were always very clean and well-kept. The staff were always friendly and helpful. One night I was there late with some other family members and the kitchen was able to provide us all with a meal, which was delicious. I was surprised at how spacious my grandfather's apartment was. The setting is nice and quiet on well-kept grounds. It's near a major intersection, but still tucked away slightly so there isn't a lot of traffic in and around the area. They have playgrounds, a putting green, pools, dog parks, casitas as well as apartments, and what appeared to be a lively social calendar. After visiting once with my wife, we were disappointed that they only allow elderly residents to live there! My grandfather actually passed away at La Loma, with myself and several other family members by his side. All throughout everything that was going on, and all the chaos my family brought with them, we always felt welcomed, safe, and satisfied with La Loma and their staff.

EvynHate

I was very impressed with the Laloma Medical Center in Litchfield Park. The facilities were clean and well designed. The staff was very friendly and helpful. On the whole I have to give the place five stars all around. I have a friend I met through the democratic party staying there, which is why I went to visit this nice establishment. He was relocated there by his children after THEY came to the conclusion he was not able to handle living on his own any more. There he instantly found a bridge group he is very fond of going to. Before I knew it he no longer has any free time, with all the activities he is getting involved in I personally am multiple decades away from being in a place where I would need there services, but if I every do need assisted living I would be honored to rest my head at Laloma.