Right at Home Galveston

Offers Home Care

98 Reviews
Call (409) 316-3566
Right at Home Galveston (409) 316-3566
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Reviews of Right at Home Galveston

98 Reviews Write a review

Home Care Reviews for Right at Home Galveston

August 13, 2019

By Gloria M_5

I am a current client of this provider

They provide the help that she needs. They are very efficient, and the people I have seen have gotten to me right away. They are knowledgeable and helpful.

August 13, 2019

By Diane H_14

I am a current client of this provider

My brother doesn't have to be there 24 hours a day. They could do better about getting replacements when someone can't be there.

July 25, 2019

By Catherine D_2

I am a current client of this provider

They are so willing to be flexible with the hours and time that I need them. I like the all of the people in the office.

July 24, 2019

By Anonymous

I am a current client of this provider

She does what I ask. For instance, she vacuums and such. The agency provided me with someone that understands my problems and helps me in many ways like driving me to the eye doctor and coming once a week.

July 17, 2019

By Keith I

I am a past client of this provider

They made sure that he did not overdo himself. They were very nice and easy to deal with.

July 17, 2019

By Giesla L

I am a current client of this provider

They make me feel comfortable and happy that my father has someone there with him taking great care of him. I like that they are easy to get ahold of. There is no answering service. They are very nice, personable, and accommodating.

July 17, 2019

By Mary T_9

I am a current client of this provider

I live in another city, so the services help with my sister. The agency has been consistently providing good quality service.

June 17, 2019

By Anonymous_1995

I am a current client of this provider

They took care of me in the way they were supposed to. They seem responsible in all of their dealings.

June 17, 2019

By Bill G_6

I am a current client of this provider

They help me by making sure my parents are well taken care of. I like that they are efficient and have quality care.

June 17, 2019

By Anonymous_1906

I am a current client of this provider

We got her to help my wife and she does that. She does some of the early morning tasks. They did what we told them to do.

June 17, 2019

By Robert "Bob" L_1

I am a current client of this provider

Right at Home frees me from the fear of him falling and being alone. It gives me a chance to get out and have some me time. They are very responsible and very friendly.

May 30, 2019

By William "Bill" A

I am a current client of this provider

They get him out of his shell. I like the caregiver they have given me. They are easy to work with.

May 29, 2019

By Bridget J

I am a past client of this provider

It gave me a peace of mind, because I knew I could depend on someone to be here for her. They were convenient and accurate.

May 29, 2019

By David C_3

I am a current client of this provider

I don't know how they could make my life easier. They are basically a driver for me and take me to haircuts or to do anything else needed. I would recommend them. They go out of their way and try to provide what's needed.

May 14, 2019

By Sharon O

I am a current client of this provider

She helps me with laundry and everything in the household. They allow me to get around.

May 14, 2019

By Jack T

I am a current client of this provider

We wouldn't be able to keep her at home without having Right at Home, and she would have been put into a facility, which would have been difficult for her. We have been with them for a long time, and they have done a very good job for us overall.

April 11, 2019

By Eddie F

I am a current client of this provider

If he needs something done around the house, they will help out. They do pretty good, but I would like the workers to be a little more consistent.

April 10, 2019

By Christine L_3

I am a current client of this provider

Having someone physically have eyes on my mother impacts me. Knowing that someone is going up there, knocking on the door, and looking at her helps. The only thing that concerns me is that my mother is on the verge of dementia. She likes the consistency in caregivers who arrive at her home, so if someone leaves from the company, maybe better communication of a change in our caregiver would be good. She gets apprehensive if she doesn't know who is coming.

April 10, 2019

By Bernie C

I am a current client of this provider

They are responsive and they provide me with the caregivers I need to take care of my mother. They are very responsive, trained their personnel well, and most of the people who have been here have been trained fairly well.

April 10, 2019

By June D_4

I am a current client of this provider

They have been late a could times and there have been some cancellations, which is difficult when it is last minute. We have been using Right at Home for a couple years now. At the beginning we had trouble finding a good caregiver, but now they have found caregivers that have been able to help her.

April 10, 2019

By Susie L

I am a past client of this provider

She cleaned and helped her bathe. Just having more caregiver in our area would have been nice.

March 25, 2019

By Tommy W

I am a current client of this provider

They make life easier by providing appropriate care. I think the majority of the staff has been excellent. There was only one caregiver who didn't fit. There was one caregiver my mother didn't work well with, and they immediately pulled that caregiver out of the service and found a replacement. They are responsive, when we need to make a change. They bend over backwards to accommodate us.

March 25, 2019

By Richard M_4

I am a current client of this provider

They are eager to do anything that is asked of them and it give me the freedom for me to do what I need to do. They actually show up when they are suppose to and they are well trained.

March 22, 2019

By Arriene K

I am a past client of this provider

They made sure my husband was clean. I liked the people in the office and the person they sent out to help.

March 18, 2019

By JoAnn F_1

I am a current client of this provider

She drives me to places and has been a big help to me. Their selection of the person who is working for me is excellent and we hit it off.

February 25, 2019

By Terry F_2

I am a current client of this provider

They know who works best with my mom and they keep those people working with her so she doesn't always have someone different. That's good so she can get used to them. There were some caregivers that came that I didn't like but they got someone I did like and they try to send the people I like.

February 14, 2019

By Rosalie N

I am a past client of this provider

They helped by taking my vitals and explained medicine to me. I would recommend them. They showed up and explained things to me and made sure I was on the right medicine.

January 22, 2019

By Benton F

I am a current client of this provider

They give me a little free time to run errands and do other things of that nature. I would like to see the communication improve.

January 22, 2019

By Bill M_11

I am a current client of this provider

If we didn't have that one person involved, it would be good. She told me I didn't know what I was talking about in my own house. Without her, they would be better. There was one girl that we didn't like, but the rest have been good. It can be a little expensive though.

January 15, 2019

By Frank G_4

I am a current client of this provider

I don't really need much care. I get helped with things like changing my diaper. They have taken care of everything I have needed.

January 15, 2019

By Marvin S_1

I am a past client of this provider

They should show up on time and do what they say they will do. The first two people that came here didn't do anything but sit on the couch and look at their cell phone. The second lady did the laundry and did what he asked.

December 18, 2018

By Dan R_1

I am a current client of this provider

It has been very helpful. They are consistently there. They are dependable and kind. You can count on them.

December 18, 2018

By Brenda S_2

I am a past client of this provider

They did very little for us. We had a new caregiver almost every time.

December 18, 2018

By Cornelia B

I am a past client of this provider

They are very helpful and very knowledgeable. They are efficient.

December 14, 2018

By Doni O_1

I am a current client of this provider

My caregivers help me but I would like my caregiver to do more helpful tasks for me. The company is about average. I like the convenience of my services.

November 29, 2018

By Anita K_1

I am a past client of this provider

They were very good. A lot of the services I didn't really need. She helped the most by making sure I was safe, anytime I needed to use restroom she helped, and she made sure I ate. She was a very good company as well. They were willing to do anything I needed done, looked out for my interest, and made sure I was eating.

November 27, 2018

By William Earl M

I am a past client of this provider

It created a real problem. I had to switch my schedule around. When people showed up, they were okay after I provided them with a booklet of where to find things. They need to have employees that know how to show up on time. They don't have enough people to help. They also don't explain that split shifts cost more.

Provider Response

We take feedback very seriously here at Right at Home and use it as a tool to improve. We’re sorry for any miscommunication about the cost involved with split or smaller shifts. Even though we recommend a 3 hour minimum because continuity of care can be difficult with less than that, our goal is to safely provide the care promised during each scheduled shift. And each caregiver is expected to arrive promptly and on time. We will continue to address this issue with our staff.

November 09, 2018

By Nancy L

I am a current client of this provider

It gives me my time and I do not have to worry. I know that Melba is with someone good. They are dependable and they try hard to get the person you want.

November 09, 2018

By Evelyn H

I am a current client of this provider

I think the caregiver is a tad lazy. I am just adequately impressed with the caregiver I have.

October 25, 2018

By Anonymous_151

I am a current client of this provider

I need some help right now, but I don't need help feeling better, so they're not helping. I'm looking for someone who can help me with my house. They're supposed to be cleaning the house, but they just sit on the couch and watch TV.

October 15, 2018

By Ellen K_2

I am a past client of this provider

It was very helpful when we were out of town to know someone would be reliable to be here. It gave me assurance that I could be gone. They were consistent and the people showed up when they were supposed to, and I didn't have any issues. It was excellent care and my mom loved the lady that came out.

October 15, 2018

By Lois C_7

I am a current client of this provider

I am her daughter, and I work to support myself. They do what they are supposed to do. They make it possible for my mother to live at home. I count on them. I think they do a great job. I like that they are responsive to us. They have been constant when we have told them that we need someone.

September 27, 2018

By Anna W_2

I am a past client of this provider

They helped us the most by doing all the work that I needed. I didn't want to do what they were doing but they did it. I didn't have any problems with them. They were very cooperative and they were here on time all the time. When we asked for help we would get it. Even the nurses would come if we needed help.

September 14, 2018

By Nancy C_1

I am a past client of this provider

They gave the family members a break. They are responsible and very professional.

September 14, 2018

By Teri G

I am a past client of this provider

I could go home, and I was the one that provided the care before. Every single one of the people that came out were exemplary, and we had several.

September 14, 2018

By Diane F_2

I am a current client of this provider

They help by providing good care, being reliable, and listening to my needs. They are adaptable when there are changes that need to be made. I like that they are reliable.

August 27, 2018

By Leta H

I am a current client of this provider

I am sure that I am driving them crazy. I think that some of them need better training. They could not send people that are not allergic to my pets. I have found that most annoying.

August 20, 2018

By Bill B

I am a current client of this provider

She just looks around for anything she can do to help out. She really takes care of my wife. They are responsive and work hard. The lady we ended up with is excellent. We didn't have to go through 15 people. They were found on the second try.

August 17, 2018

By Liz O

I am a current client of this provider

They are able to provide a level of care so we don't have to worry. They have been really good for us.

August 10, 2018

By Don M_10

I am a current client of this provider

They are here and know what to do. They make her comfortable. They are reliable and the service is excellent.

August 10, 2018

By Anonymous

I am a current client of this provider

I wish I could afford them 24 hours a day. They allow me the freedom to do the things I need to do. They do everything for us. They see what needs to be done and just do it.

July 20, 2018

By Don P_2

I am a past client of this provider

They were there for me. I thought it was very good. They work well with paperwork.

July 20, 2018

By Jeanine W

I am a past client of this provider

She was not comfortable with them. I felt comfortable with them. I would tell a friend that their loved one would be in good hands. I feel comfortable with them. I would tell a friend that their loved one would be in good hands.

July 11, 2018

By Maxine R

I am a past client of this provider

It really was a big help to me. The most important thing was attending to my husband's bath because I'm not strong enough to support him. They young woman who looked after my husband was really devoted to him and always made sure he was comfortable. She was superb.

June 12, 2018

By Robin B

I am a current client of this provider

I know that he's okay when she's there, and she's willing to always help. They have sent us good caregivers. I like the people that I meet.

May 11, 2018

By Margie K_3

I am a current client of this provider

They will do things for my husband that I cannot do. They are very knowledgeable.

May 11, 2018

By Maxine M_2

I am a current client of this provider

They do things that I cannot do like buying my groceries. They provide a substitute if the regular caregiver can't come. One time, I had a substitute that I almost canceled because they didn't tell me they found one. They need to improve their communication.

April 28, 2018

By Anonymous

I am a current client of this provider

They've listened, they've sent the right person out, and when they didn't match our needs, they corrected that. The employees help out the most. They could lower their cost though.

April 26, 2018

By Trenia F

I am a current client of this provider

I would recommend them because the service has been very good. They are available, and they are usually dependable.

March 29, 2018

By Marianna C

I am a current client of this provider

They screen their employees and back them up. So far, it has been a good experience and I'm satisfied. They've had to drive me to various doctor appointments. I couldn't handle that on my own. I'm still able to do bathe and drive, but I'm 90 years-old, so I'm transitioning to where I will need more services.

March 28, 2018

By Robert H_3

I am a past client of this provider

They were efficient and showed up on time. I felt comfortable leaving my husband in their care. They helped Robert with medication management and that's something I couldn't have done while recovering.

March 22, 2018

By Barbara "Basia" H

I am a past client of this provider

Right at Home was very accommodating, and they took care in getting a caregiver that could do all the tasks that I required. I couldn't have had the surgery without them.

March 14, 2018

By Diane D

I am a current client of this provider

The caregiver thinks of things for my comfort that I don't think about. She always makes sure I use my walker, and she's very, very thoughtful. My caregiver and I hit it off very well. I can't drive anymore, and she takes me to run errands.

March 12, 2018

By Phillip, J

I am a past client of this provider

They were there when we needed them. It gave my father someone to be around, which gave the rest of us time to do things that we needed to do.

December 14, 2017

By Marietta P

I am a current client of this provider

Right at Home didn't tell me that my caregiver was in a car accident. They never called and asked if I wanted a substitute while she was healing. Right at Home provides caregivers who help me go grocery shopping.

December 12, 2017

By Anonymous

I am a current client of this provider

I would recommend Right at Home to others more if they were better at communicating between administration and the clients. The services from Right at Home have been fantastic. It has made life easier because I am not able to do much for myself, and they make it possible for me to stay in my home.

November 21, 2017

By Elaine H

I am a past client of this provider

Right at Home has friendly workers. They do their job on time. I didn't have to worry if anything was wrong because of Right at Home's services.

November 14, 2017

By Emma W

I am a past client of this provider

Right at Home provided the care as requested. Right at Home provided the relief that I needed.

October 12, 2017

By Edward T_2

I am a past client of this provider

If I knew of anybody in need of Right at Home's services, I would recommend them. The people who work for Right at Home are good. Right at Home took care of things I couldn't take care of, and they were capable of doing it.

October 12, 2017

By Linda T_1

I am a current client of this provider

Right at Home provides good help, but they have too many clients for the amount of qualified caregivers that they have. Roy is more at ease because he doesn't have to move around. He is clean and looks better. He doesn't worry about having family care for him. His demeanor is better and he is more at ease.

October 12, 2017

By Cherri H

I am a past client of this provider

Right at Home was very polite and always willing to help however they could. My older brother was able to have some rest. He had confidence that my father was taken care of.

October 12, 2017

By Bernard O

I am a current client of this provider

Right at Home works well with the families, they listen to me, and they try to fit personalities with different family members. Right at Home has been consistent and they listen to our needs.

October 12, 2017

By Beverly C_9

I am a past client of this provider

Right at Home sent very dedicated, focused caregivers. The caregivers from Right at Home helped bathe my father and helped with his hygiene.

September 14, 2017

By Aurora G

I am a current client of this provider

I would recommend Right at Home because they can accommodate me very quickly. I called on Labor Day and they had a caregiver here within three hours. Right at Home makes life better because I can go to work and have peace of mind knowing my mom is taken care of. It makes life so much better.

August 25, 2017

By Wendy Z

I am a current client of this provider

I would tell others that Right at Home is a good company because they are reliable. The services have made Robert's life easier by having help.

August 22, 2017

By William O

I am a past client of this provider

I would tell my friends that Right at Home was very nice to me. I had no problems with them. The service provides me with physical therapy and they would also talk to me. The caregivers who make sure that I was okay.

August 22, 2017

By Cecil J

I am a current client of this provider

Right at Home is reliable and they own up to any mistakes they make and fix them immediately. I would not be where I am now without the service from Right at Home.

January 18, 2017

By Carol M.210115

I am a past client of this provider

Thank you for being there when we needed help. The gals were wonderful!

November 28, 2016

By Terry052725

I am a past client of this provider

Right at Home did an excellent job in caring for Rosine, whom I was the primary caregiver to/for/in addition to Right at Home.

February 26, 2016

By Robert E. Lucas

I am a current client of this provider

Great job and always on time.

February 25, 2016

By Susan Martin

I am a past client of this provider

Both the caregivers and office staff were excellent. I would definitely recommend this company to others.

January 22, 2016

By Lisa P

I am a current client of this provider

Shelly did a terrific job in helping me get my family member home from the hospital and arranging a caregiver to spend time with my Family member afterwards. Since I am not located in Galveston, Right at Home has given me the reassurance and peace of mind that my family member can receive personal care and attention.

December 30, 2015

By Reviewer44

I am a current client of this provider

The caretaker was friendly and we hit it off well as we had interests in common and spent much time discussing interests in common. She was very capable and caring.

December 18, 2015

By S. Hunt

I am a past client of this provider

These guys were awesome. We seemed to have an excessive amount of last minute changes and Right at Home always came through. We actually had several different caregivers due to the hours we needed and all of the caregivers were caring and thoughtful. I will definitely use them again.

June 29, 2015

By Rayben

I am a past client of this provider

I was very pleased with the services of Right at Home. They were very polite, helpful, and efficient. Anytime I had a question or concern, they were able to help me no matter how long and how often I would call. Thank you Right at Home-Galveston for such a wonderful and caring service.

March 20, 2015

By C.G. Atwood

I am a current client of this provider

Very good agency. They were responsive to all our needs. My wife was home on hospice care and I need Right at Home to fill in same days in coverage.

February 25, 2015

By Liz Paris

I am a past client of this provider

I loved Christine. She was like part of our family.

July 31, 2014

By Tim20

I am a current client of this provider

From the beginning, we have been pleased with Right at Home. We came out of an extended hospital stay. They were prompt to respond and were able to provide very competent assistance. We have been very pleased with Tara who was sent as our caregiver.

May 02, 2013

By Natalie3

I visited this facility

I could not have asked for a better caregiver. Cynthia is kind and loving. She is also efficient, hard-working, and reliable.

April 28, 2013

By Beulah1

I am a current client of this provider

Ronda has been very kind, patient, and a tremendous help to me - keeps me comfortable and does many things on her own to make me comfortable and entertained.
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About Right at Home Galveston

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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Right at Home Galveston

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