After they recieved doctors orders they took four days to get here
The doctor wanted them here next day
There were several times that they said they would be here and not show up
i was supose to get pt twice a week
that never happened
The person that come said it was to far to I have cellulitis on both legs that is blisters on your legs that is very painful that need to be wraped three times a week the last two
appointments the nurse said she would be here
And did not show up
The next time she was to come she discharge me
She said I canceled my appointments
That is definitely not true
She called friday morning i told her i was going shopping with my daughter and granddaughter it was black friday
They borrowed a wheelchair from there friend so they could take me
We were going about two hours
i cant walk very well i need somthing to hold on to
She said I had to be home bound
Believe me I sure wish i could do things on my own
Provider Response
Hello. Thank you for sharing your experience with us. Please know we take your concerns extremely seriously. However, based on the information provided in this review, we have determined that this experience was related to the home health branch in Abilene. I've passed along your review to the home health branch's administration for follow up and would like the opportunity to discuss your concerns directly. Our goal is to respond to you within 48 hours. For your privacy and in order to address your concern in a timely manner, please send your contact information to us. . Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline to report your concerns. Thank you, Eric B, director, Kindred at Home.
