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Kindred at Home

1665 Antilley Road, Abilene, TX 79606

(855) 388-7209

Verified Partner

4

(4 reviews)

Offers Home Health Agencies and Hospice

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Reviews of Kindred at Home in Abilene, Texas

4

(4 reviews)

    subie3679

    1

    November 29, 2018

    I am a current client of this provider

    After they recieved doctors orders they took four days to get here The doctor wanted them here next day There were several times that they said they would be here and not show up i was supose to get pt twice a week that never happened The person that come said it was to far to I have cellulitis on both legs that is blisters on your legs that is very painful that need to be wraped three times a week the last two appointments the nurse said she would be here And did not show up The next time she was to come she discharge me She said I canceled my appointments That is definitely not true She called friday morning i told her i was going shopping with my daughter and granddaughter it was black friday They borrowed a wheelchair from there friend so they could take me We were going about two hours i cant walk very well i need somthing to hold on to She said I had to be home bound Believe me I sure wish i could do things on my own

    Provider Response

    Hello. Thank you for sharing your experience with us. Please know we take your concerns extremely seriously. However, based on the information provided in this review, we have determined that this experience was related to the home health branch in Abilene. I've passed along your review to the home health branch's administration for follow up and would like the opportunity to discuss your concerns directly. Our goal is to respond to you within 48 hours. For your privacy and in order to address your concern in a timely manner, please send your contact information to us. . Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline to report your concerns. Thank you, Eric B, director, Kindred at Home.

    Mitzi048043

    5

    March 17, 2017

    I am a current client of this provider

    This group of people really make a difference. My father is still around because of the great care he has gotten from these wonderful caregivers.

    Provider Response

    We're glad you had a great experience with us. We appreciate you sharing your positive feedback with us.

    Cheryl R.

    5

    March 3, 2017

    I am a current client of this provider

    Great caregivers. Always kind and helpful. Very professional workers.

    Provider Response

    We're glad you had a great experience with us. It is our honor to provide quality care.

    Camilla B.

    5

    March 3, 2017

    I am a current client of this provider

    Very satisfied with services. Wonderful, amazing caregiver. Helped me with my husband before he passed and now help me. Could not have done it without them.

    Provider Response

    Thank you for your kind words. We appreciate you sharing your positive feedback with us.

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    Services and Amenities of Kindred at Home in Abilene, Texas

    Agency Type

    • Full Service Agency

    Medicare

    • Overall

      4.5

    Medicare Provider Number: 747379
      Ownership Type: Proprietary
      Rating Date: 9/1/2023
      Timeliness of providing service: 99.2%
      Taught patient or caregivers about their drugs: 99.0%
      Checked patient's risk of falling: 100.0%
      Checked patient for depression: 100.0%
      Checked for flu vaccination: 76.9%
      Checked for pneumonia shot: 86.6%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 98.5%
      How often patients had less pain moving around: 87.2%
      How often home health patients had to be admitted to the hospital: 11.3%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 19.4%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Same As Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Worse Than Expected
      Walking or moving around: 85.0%
      Getting in and out of bed: 80.1%
      Bathing: 92.8%
      Breathing: 87.2%
      Medication compliance: 71.1%

    About Kindred at Home in Abilene, Texas

    If you are recovering from illness, injury or surgery, our skilled medical team of caregivers will create a safe, supportive and professional environment in your home. As America's leader in home health care, we pledge to maintain the highest quality standards in the delivery of our care. We are dedicated to your full recovery and return to a fulfilling life with services that include skilled nursing, physical, occupational and speech therapy, medical social workers and certified home health aides.

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    Senior Care Services near Taylor County, TX

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    Senior Care Services near Abilene, TX

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