Gentiva Personal Care - Abilene
4400 Buffalo Gap Rd., Abilene, TX 79606
(800) 558-0653
Verified Partner
4.9
(20 reviews)
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Reviews of Gentiva Personal Care - Abilene in Abilene, Texas
Karen
5
|
February 10, 2024
Gentiva Personal Care Abilene is a wonderful organization. Their work attitude is very good. They're excellent. I have the same caregiver. I'm very satisfied with her and I would rather have just one person. My husband has dementia, and we like just one person instead of several different people coming. They provide a little bit of housekeeping, a little bit of cooking and showering, and personal care for my husband. I like this agency. I'm very satisfied with them. I wouldn't want to go with another one. My caregiver has been very helpful. I couldn't do it without her.
Desiree
5
|
February 9, 2024
Currently, Gentiva Personal Care Abilene is fine. They provide housekeeping, bathing, cooking, and cleaning services. The current caregivers that I have have been great. We have gone through some that have not been so great. But if we're going on existing care providers, they're amazing. They have always worked with me. Like when we've had to change, we really haven't had an issue. There are some lapses of maybe getting somebody to us, but I'm calling them short notice, so that's only to be expected on giving them a little bit of time to provide a new caretaker.
Ken
5
|
November 9, 2023
We've been using Gentiva Personal Care - Abilene for my mother for a little over two years now. They have been very responsive to any concerns that we might have. They return our phone calls. If they don't answer immediately, even after hours, they return our phone calls right away. They address any concerns that we have. We've tried several other agencies in town but Gentiva has proven to be the best as far as we're concerned. The manager, Tony, has been very responsive. We use them every day. They provide in-home care. All of the caregivers have been very helpful, and if we have any concerns at all, we just call Tony and he addresses what we need.
Provider Response
ancestry
4
|
October 25, 2023
If you have a problem as we know every business will run across, call the branch manager Tony. He will get things fixed. We had a few problems and he was on top of getting them taken care of . We still have some problems of people showing up. I have Tony’s number and he will find someone for us. I am the wife of their client Brenda Armistead lol
Provider Response
Reyone
5
|
August 11, 2023
Gentiva provided very good care to my father. Anytime I had a concern Tony and Frances were very caring and knowledgeable. All my questions were answered and they were always available.
Provider Response
Beth
5
|
June 29, 2023
We have been using Gentiva Personal Care for my dad. They have done a great job. They've been providing good caregivers. They are very good at helping with any issues which come up and that kind of thing. The caregivers are caring and attentive to Dad. They provide help with light housecleaning. My dad is a fall risk, and so they just need to be there with him, keep him company and take care of him. We have them there 24/7 right now. We only had one time when things didn't work out and that was a miscommunication (there was just one day), but other than that, everything's been smooth sailing. If there's a problem with the caregivers, say a personality conflict or something like that that's a problem, they're good at talking to their employees and correcting the problem or providing a new caregiver. I think they did a really good job.
Provider Response
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Services and Amenities of Gentiva Personal Care - Abilene in Abilene, Texas
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Gentiva Personal Care - Abilene in Abilene, Texas
Gentiva Personal Care, formerly Kindred at Home, provides personal home care assistance to families in California, Arizona and Texas. We assist people who struggle with prolonged illness, recovery from surgery, physical or developmental disabilities or simply the challenges of aging. We also coordinate medical, personal, and social service resources, and have built a strong reputation for dedication to the highest standards of compassionate, attentive in-home care. Our services include assistance with activities of daily living such as personal care, transportation, meal preparation, light housekeeping, and medication reminders. Extra measures are taken to match the most appropriate caregiver to the client, based not only on skill level but personality, as well. All of our caregivers are employees and are bonded and insured. We thoroughly review everyone's background, conduct ongoing training, and do supervisory visits to maintain the highest quality, professional home care. If pain or symptom management through palliative care, or end-of-life care is needed, we coordinate care with our palliative and hospice divisions that provide care to patients in their residences. Our nurses, aides, therapists, and spiritual advisors coordinate care to meet the medical and emotional needs of patients and treat individuals with acute, long-term and terminal conditions. Our experienced staff is dedicated to providing the highest quality of individualized care. Case managers design each individual's care plan to meet the patient's specific needs. From chronic condition management to family emotional support, Gentiva’s team is qualified to tend to a wide variety of home health needs. We are a Medicare/Medicaid certified agency and have built a strong reputation for dedication to the highest standards of compassionate, attentive in-home care.
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