I have been dealing with home healthcare for 3 3/4 years and found this agency VERY lacking in qualified staff, many staff were sent to me with little to no experience with a Hoyer Lift. This is a no reflection on the caregivers but the management.
One was sent without a current TB test, worked for two days and met staff RN to have results read.
I was used as a training facility for multiple new hires with none of them being used to fill open shifts and there were many open shift mostly overnight shifts.
Although company policy was not to allow overnight workers to sleep, I was always at fault when I complained of workers sleeping and not responding to my needs this caused more open shifts.
I had many excellent caregivers, I cannot fault the caregivers but management overall.
I am about 95% disabled, I require help with most daily activities. I have good interaction with my caregivers, I appreciate all they do for me.
I have issues with caregivers that failed to do they're assigned tasks, especially when it affects my safety and well-being.
Sleeping on the job is not acceptable especially when you are unable to wake the caregiver.
The agency overall is very unresponsive to the client's needs. I was accused of being abusive by caregivers I had issues with. Caregivers I had no problems with we're never questioned.
The majority of issues is poor management, inability to provide trained staffing, constant shifting of staffing and overall inability to understand client's
needs.
Caregivers for the most part, with the exception of those that slept were excellent.
Due to poor management practices I would not recommend this branch.

Interim HealthCare of Williamsport, PA Muncy, PA
Offers Home Care and Home Health Agencies
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(800) 973-1841
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Reviews of Interim HealthCare of Williamsport, PA
Home Health Reviews for Interim HealthCare of Williamsport, PA
November 02, 2018
I am a past client of this provider
About Interim HealthCare of Williamsport, PA in Muncy, Pennsylvania
Home health care services from Interim allow individuals to stay safe, independent, and engaged while remaining in their own homes. We offer:
Personal Care and Support
Companionship and help with daily living activities such as grooming, bathing, fixing meals, and laundry.
Respite Care
Respite care from Interim provides family members breaks from the daily routine of care giving. Whether it's for a few hours or a long vacation, Interim can provide the support and relief needed.
Get CostsServices and Amenities of Interim HealthCare of Williamsport, PA in Muncy, Pennsylvania
Medicare
- Medicare Provider Number: 397672
- Ownership Type: Private
Quality of Service
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Checked for pneumonia shot0%
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How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospitalNot Available
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How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospitalNot Available
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Family Communication
- Transition Issues
- Memory Care Training
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Check
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
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Interim HealthCare of Williamsport, PA
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