Home Instead - Raleigh, NC

Offers Home Care

25 Reviews
Call (800) 973-1841
Home Instead - Raleigh, NC (800) 973-1841

Reviews of Home Instead - Raleigh, NC

25 Reviews Write a review

Home Care Reviews for Home Instead - Raleigh, NC

October 21, 2020

By jnmac

I am a current client of this provider

Our caregiver always arrives on time and looks for things to help us get through the day.

October 06, 2020

By KarenJS


I’m late in posting this review, but I want to let others know about Home Instead, and the good care they provide. My 100 year old dad was brought home from the hospital on Hospice care, but he also needed round-the-clock care. Home Instead provided wonderful caregivers for him. From the beginning, they were caring, knowledgeable, thorough and professional. I worked with Rebecca to get the schedule set, and she went above and beyond to make sure he had good care. I will definitely use Home Instead again. Thank you to all involved with my dad’s care, and for your compassion when he passed.

March 25, 2020

By Charyn

I am a current client of this provider

HomeInstead has cared for both my parents — beginning with occasional assistance to round the clock care. They have been steadfast partners in my parent’s care and proved themselves flexible and creative as my parent’s health picture changed. I could not have done it without them. My parents choose “aging in place.” Homeinstead made that not only possible but better than other options, by far.

December 20, 2019

By Thankful Thanksgiving

I am a past client of this provider

We enlisted Home Instead to help our disabled sister who visited Raleigh over Thanksgiving. Our coordinator, Susan, asked pertinent questions and totally understood our needs. She proveded an AWESOME caregiver. I am delighted with the caring and sensitive services that we received. It enabled us to have a Thankful Thanksgiving!

June 18, 2019

By BusySon

I am a current client of this provider

Home Instead provides daily care for my parents and the caregivers are well screened and matched to their personalities and needs.

March 20, 2019

By Paralea

I am a current client of this provider

The providers get my mom up, take her out, play scrabble with her, etc. all while I work during the day. They are prompt, courteous, and truly caring.

November 20, 2018

By give thanks

I am a current client of this provider

Home Instead staff are excellent! They are caring, dependable, and very trustworthy. They arrive on time and very responsive and attentive. I highly recommend Home Instead. The scheduler is very patient in working with the family and is very thorough in finding out what the specific needs are.

September 19, 2018

By purpleness1


I have two caregivers that comes in weekly. The caregivers typically arrive on time, unless their is scheduling mistake with the office. My mom enjoys her caregivers. I have great communications with both of them. They are very attentive to my mom's needs. The agency has gone beyond their scope and has given me references of LTC (long-term care places).

October 25, 2017

By Wfstephens

I am a current client of this provider

We are very happy with the caregivers provided by Home Instead.

September 18, 2017

By LydiaS

I am a current client of this provider

This office does a great job of listening. They are ready to react fast to my mom's changing schedule and our caregivers have been excellent.

April 24, 2017

By eldest sibling

I am a current client of this provider

Home Instead has been in our home for five years now -- at first, just 3 hours a week and now we use them 24/7. As this company grows, our respect and admiration grows along with it. That isn't always the case, is it? The things we like best are (1) they are great at matching the needs and personality of the client with the skills and personality of the caregiver and (2) the staff takes our family's concerns seriously and addresses them in a timely manner. We feel really lucky that we found this company when we did.

August 13, 2015

By Caring109557150

I am a friend or relative of a resident

I like the way Home Instead operates. I only need somebody for a very short period of time weekly or biweekly or monthly, and they set the bill. The caregivers are good. In terms of scheduling and billing, there’s no problem.

March 28, 2015

By toni brophy

I am a current client of this provider

The quality of consideration given to my preference is excellent and the caregiver is friendly and thoughtful. We have learned from each other and our home is a pleasure to be in; I had not been able to achieve that on my own and the more I do, the more we can just chat. We will be going shopping soon and I anticipate this!

March 11, 2015

By Mersch

I am a current client of this provider

Just started using HomeInstead for my wife and couldn't be happier.

March 03, 2015

By wgstrong

I am a current client of this provider

Home Instead has been visiting with my elderly, demented father for a year now. Their staff is well-trained, competent and very helpful. I trust the caregivers and am thankful to have found Home Instead.

June 26, 2012

By caring28


We so appreciate the care given to my father by HomeInstead staff. They go above and beyond to meet his needs. We feel they are each a part of our family

May 15, 2012

By Mimistc

I am a current client of this provider

I have used Home Instead in Raleigh, NC for almost four years for the care and companionship for my elderly mother in my home. Home Instead was careful to select caregivers that would be compatible with mom. As a result, I have been fortunate with caring and conscientious companions and feel like they are a part of our family. I have been pleased with this agency and would recommend it to my friends.
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About Home Instead - Raleigh, NC

Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Raleigh, NC

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Raleigh, NC

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