Home Instead - North Andover, MA
231 Sutton St, North Andover, MA 01845
Community Reviews and Comparisions
Featured Review
Maddy M.
5
|
March 19, 2024
My mom received excellent home care services with Home Instead in North Andover for 8months . The aides were sweet & compassionate . We cannot thank them enough .
About Home Instead - North Andover, MA in North Andover, Massachusetts
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer's or Parkinson's disease. When a client's condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency's service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don't require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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Reviews of Home Instead - North Andover, MA in North Andover, Massachusetts
5.0
(6 reviews)
Maddy M.
5
|
March 19, 2024
My mom received excellent home care services with Home Instead in North Andover for 8months . The aides were sweet & compassionate . We cannot thank them enough .
Turnersdad
5
|
June 24, 2018
My sister and I contacted Home Instead in North Andover at a difficult moment, when our father began to exhibit signs of serious mental decline that called for 24/7 assistance, when we each lived some three hours away, in Rhode Island and Connecticut. Within a day or two of our reaching out, the amazing staff had constructed — somehow — a team of caregivers who were with Dad in 6- or 12-hour shifts, consistently, patiently, gently and generously. We frankly were stunned at both the speed of HISC’s response, and the manner with which every aide approached the tasks of being with a very intelligent, private, confused and often obstreperous 89-year old New England Yankee. Everyone to a person has been great: professional, attentive, communicative and able to deal with virtually any issue. We are so grateful. We’ve often looked at each other, wondered what we would have done without this service, and how we might possibly have handled the situation on our own. In a word, we couldn’t.
Eleni H.
5
|
October 23, 2017
Qualitative, exemplary care! Great partnering with Home Instead in the care of my mom. From the administration, who met with us and heard my mom's needs (in order to make a good match of caregiver), to the caregivers, heart-centered and engaged individuals who want to support elders. Excellent communication. Efficient billing. Couldn't recommend highly enough! A lifesaver!
Captain54
5
|
October 17, 2017
Excellent providers of elder care. Friendly, smart and on top of things. They are my Mom's best advocate. I know she's always OK with them around! Even after she had to go into Assisted care, we kept Home Instead on a weekly basis. Another good eye and good friend for my family!
Maryanne Martin
5
|
June 25, 2017
Terrific mission, professional service, reliable, provides peace of mind...thank you!!
Diane44
5
|
November 26, 2013
I used Home Instead for three weeks for my mom. They were wonderful! The person that came out to do the initial interview was very nice and informative. She also wasn't pushy. At that time, we just needed them to help my mom for three weeks. It was a temporary thing. The girl they sent us was very nice. She helped my mother get washed and dressed and my mother really liked her. They can do a lot for you. This was our choice because, frankly, they were the first ones to call me back promptly and I needed someone right away. They're the first one that got back to me.
Services and Amenities of Home Instead - North Andover, MA in North Andover, Massachusetts
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
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