My sister and I contacted Home Instead in North Andover at a difficult moment, when our father began to exhibit signs of serious mental decline that called for 24/7 assistance, when we each lived some three hours away, in Rhode Island and Connecticut. Within a day or two of our reaching out, the amazing staff had constructed — somehow — a team of caregivers who were with Dad in 6- or 12-hour shifts, consistently, patiently, gently and generously. We frankly were stunned at both the speed of HISC’s response, and the manner with which every aide approached the tasks of being with a very intelligent, private, confused and often obstreperous 89-year old New England Yankee. Everyone to a person has been great: professional, attentive, communicative and able to deal with virtually any issue. We are so grateful. We’ve often looked at each other, wondered what we would have done without this service, and how we might possibly have handled the situation on our own. In a word, we couldn’t.

Home Instead - North Andover, MA
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(800) 973-1841
Reviews of Home Instead - North Andover, MA
Home Care Reviews for Home Instead - North Andover, MA
June 24, 2018
I am a current client of this provider
October 23, 2017
I am a current client of this provider
Qualitative, exemplary care! Great partnering with Home Instead in the care of my mom. From the administration, who met with us and heard my mom's needs (in order to make a good match of caregiver), to the caregivers, heart-centered and engaged individuals who want to support elders. Excellent communication. Efficient billing. Couldn't recommend highly enough! A lifesaver!
October 17, 2017
I am a current client of this provider
Excellent providers of elder care. Friendly, smart and on top of things. They are my Mom's best advocate. I know she's always OK with them around! Even after she had to go into Assisted care, we kept Home Instead on a weekly basis. Another good eye and good friend for my family!
June 24, 2017
I am a current client of this provider
Terrific mission, professional service, reliable, provides peace of mind...thank you!!
November 25, 2013
I am a past client of this provider
I used Home Instead for three weeks for my mom. They were wonderful! The person that came out to do the initial interview was very nice and informative. She also wasn't pushy. At that time, we just needed them to help my mom for three weeks. It was a temporary thing. The girl they sent us was very nice. She helped my mother get washed and dressed and my mother really liked her. They can do a lot for you. This was our choice because, frankly, they were the first ones to call me back promptly and I needed someone right away. They're the first one that got back to me.
About Home Instead - North Andover, MA in North Andover, Massachusetts
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home InsteadServices and Amenities of Home Instead - North Andover, MA in North Andover, Massachusetts
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.
Range of services
- Companion Care
- Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
Training
- Continual Training
Training Areas
- Family Communication
- Transition Issues
- Memory Care Training
- Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
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