Home Instead - Attleboro, MA
555 Pleasant St, Attleboro, MA 02703
(800) 558-0653
Verified Partner
4.8
(45 reviews)
Photos of Home Instead - Attleboro, MA
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Reviews of Home Instead - Attleboro, MA in Attleboro, Massachusetts
Maureen
5
|
November 6, 2024
My mom was a client until recently. The whole experience was great for mom and myself. She had 2 caregivers 5 days a week who I could see genuinely cared about her. Mom was well taken care of and always received assistance with what her need at the time might have been. Her home was kept up very nicely. The caregivers were continuously connected to their supervisor. If they had any concerns about my mom or her home I would receive a call from the supervisor immediately . Which helped put me at ease knowing daily eyes were on her. If a caregiver was unable to come they always made sure another staff filled in. Mom never went without support. I would recommend looking into their services. Thank you to all the staff at Hone Instead.
Provider Response
Peter
5
|
March 28, 2024
I hired Home Instead to assist my mother, 93 years old, in her home. The process of getting connected was efficient. Raquel interviewed my mother and suggested appropriate care, We had in home service twice a week, 4 hours each day. The caretakers were friendly, hard working and provided the family comfort knowing my mother had help twice a week. I was very impressed by the level of professionalism. The caretakers were honest and trustworthy. I give this company high marks.
A101FA
5
|
April 5, 2023
Home Instead has been there for the needs of the patient . Ore caretaker Marie is a very caring person, she gets along very well with the patient and we feel that she goes above and beyond with her. she is prompt and goes straight to the patient every day she is here. Marie is very personable and works well with us. Home Instead has been responsive to any questions or requests that we have had. The patient has dementia and can be dificult at times. Marie calms her down and gets her to take her meds and eat. She is a God send to the patien and her family. Marie helps her to shower and use the bathroom.
B. Tino
5
|
January 24, 2023
Home Instead in Attleboro just entered it's 12th year taking care of my Grandfather. He is 94 years old. He will be 95 in May. They cared for him in his home, then when he moved into assisted living, and now they care for him in his nursing home. In the nursing home they are taking him out to lunch once a week and being a companion. My grandfather's life has been greatly touched by the love and care provided to him. He always liked to be active and unfortunately, broke his hip. Home Instead has managed to keep him as active and engaged as possible. Our family is so grateful.
P.M.
5
|
August 5, 2022
Home Instead took care of my dad for years. They are wonderful. Through Covid there were a couple times they could not staff a shift. They were down lots of caregivers due to Covid. I appreciated not having my dad exposed to Covid-19. We always tried to be understanding and they have taken excellent care of my dad. I’m grateful and will always recommend them in the area (Norton).
Erik S.
1
|
May 8, 2022
I signed up with this company originally for 24 hour service for my father. They made many promises but could not deliver on most of them. They sent inexperienced care givers that couldn't even do simple tasks like food preparation. I had overnight caregivers who would sleep on the job. I had caregivers who could not be left alone with my father or caregivers who were very unreliable and would call out often. Despite all my concerns that I repeated addressed with the office all I got was flimsy excuses and they even tried to make me feel like I was the problem. When they charge you over $30 an hour I think I should have certain expectations. When we were fortunate to have a caregiver that was good it did not last as they would pull that caregiver to fill shifts elsewhere. When we protested they told us they would essentially do as they pleased. The needs of my father were no concern to them. When I asked to speak to the owner I was denied. The office apparently likes to keep things secret and does not like to inform the family of any decisions. I cannot say anything positive or redeeming about Home Instead. I would never, ever recommend them to anyone and if I could give them zero stars I certainly would. Any response to this review from them is just for show as they have never addressed any of our concerns in the time we had them.
CFabiano
5
|
January 12, 2022
I can’t begin to express how happy I have been with Home Instead of Attleboro. Unlike other companies these days they do what they promise and everyone that you have interaction with goes above and beyond and truly cares about helping you with all of your needs. They give you the peace of mind that your family member is being given the care you are unable to provide. I have no regrets and will recommend them to anyone who needs this service.
Rojola
5
|
July 21, 2021
The agency provides care for my bedridden husband. They do a 3-hour shift in the morning and another 3-hour shift in the evening. They are always on time, and very courteous and respectful. When not caring for my husband, they help me with chores which is wonderful. I am more than pleased with them.
AntoniaR
5
|
November 18, 2020
As a faraway only child, I want solid boots on the ground local to my parents. My parents need much more extensive care than they are willing to accept: The fact that they (reluctantly) signed on for limited but expandable services from Home Instead, is a testament in my mind to the excellence of the company. Every person at every level is expert in her realm and more. I am humbled by the radiance of the Caregivers. Grateful that Home Instead came into our life at the perfect time.
Ted and Ann
5
|
November 10, 2020
I want to tell you that your Home Aides are some of the most warm caring and kind people who my elderly in-laws have embraced as friends and have in a big way become almost family. We look forward to their visits as much as my in-laws do. Each woman has a special kindness that radiates through in their caring support for both members of my family . God bless them and you for the work you do Respectfully Ted Oliver
Don
5
|
April 16, 2020
We have found the ladies assigned to us are very pleasant and get along with us 100%. Thank you for all your help.
Dennis
5
|
May 17, 2019
The care given by this provider was excellent. They worked very closely with the family to ensure good communications and service. Their staff was caring and completely trustworthy. It was if they became part of the family.. Their fees were reasonable and they financial staff were understanding and reasonable. I would not hesitate to enlist their services for the future
Stephen Dellelo
5
|
September 19, 2018
This is not my first experience with an agency. Home Instead (HI) Provides all the services I need . They are very professional and take a personal interest in the care of my wife. I am not a caregiver any more I am a Care Manager. I have a meeting every morning with my aides to review the schedule of care that day. When I come home from work they give me a recap of the day -good day - bad day. the agency has responded to my ever changing schedule and have aloud me to continue to work and lead a normal life. The aides have taken on many of the routine household tasks, Laundry, hygiene, Meal prep. and it has taken a lot of pressure on me. I can now devote more time to my wife.
Milton
5
|
May 11, 2018
Team is always there for client's needs. Reliable, receptive and professional.
Eileen S.
5
|
September 9, 2017
Responsible, compassionate caregivers. Always for our mother.
C Laffan
4
|
June 9, 2017
I have had this provider for my mom for about 6 months now. The caretakers have been very kind and caring toward my mom. I like the communication folder that is left in my mom's apartment, so I can read about what services have been provided. They also update me on her state of mind and demeanor while they are there. A very worthwhile service.
elh
5
|
April 25, 2017
They are very attentive to my needs. In addition I am pleased with the overall quality of their aides.
Harland Cook
5
|
March 25, 2017
Our family was very happy and pleased with the attention and care that our mother received from Home Instead. The girls were very professional, caring, and were wonderful to and with our mother. We can not thank you enough.
Ann Jean
5
|
November 8, 2016
Home Instead Senior Care of Attleboro, MA served my mother with superb care. She was able to remain in her home and within her surroundings and with her family. Our home health aide, Pat was highly qualified, trained, and compassionate. My mom was safe, and kept motivated and healthy through the expertise of Pat. Home Instead of Attleboro was able to provide Amelia when Pat was on vacation, and she was exceptional, and provided the consistency and care that was again excellent. The home health coordinator, Kim visited my mom almost every week, and took a sincere interest in my mom's welfare. This agency operated as a cohesive team working together on my mom's behalf. I am forever grateful for the services of the Home Instead Senior Care agency in Attleboro. My mom truly continued with a productive, safe and purposeful quality of life through their love, friendship and expertise. Thank you.
Qwe
4
|
August 15, 2016
Good service, very caring caregivers and staff.
jkoepfler
5
|
May 11, 2016
My spouse is a client. She loves her caregivers! They keep her active and engaged.
Charles Scott
5
|
February 26, 2016
The service we have received has been wonderful. I don't know what we would do without Home Instead.
B. Buttermore
5
|
December 18, 2015
The caregiver is always prompt and on time. She is very caring and nurturing. She has the best interest of her patient in mind at all times. She took time to develop a rapport with my mother and also with me. Not only does she meet my mother's needs but she meets my needs as well. I would recommend Home Instead to anyone.
Clayton H.
5
|
December 15, 2015
I am very happy with Judy, my caregiver, and would highly recommend the services of home Instead to others.
John Perry
5
|
October 11, 2015
In the beginning stages of my mother's dementia, Home Instead proved invaluable--providing housekeeping, companionship, assistance with personal hygiene; helping me by taking Mom for some medical appointments. Mom has recently moved on to assisted living. Home Instead was just what I needed for help in between my mother's stages of independent living and full oversight care. When a sudden need for every day service came up, the wonderful ladies in scheduling (I called them my angels) were right there to handle my needs. And if you happen to get Cecilia, you will know that you have my top angel.
lfmrx
5
|
August 15, 2015
Very caring and loving group of caregivers who gave quality to my mom's last days.
AWT
4
|
April 10, 2015
It has been almost a year that my mother has had full time caregivers helping her from Home Instead. She has a team of caregivers that she is able to relax and be herself with along with the comfort of knowing she is safe and a caring person is always there to assist her. Having Home Instead has alleviated all the stress of worrying that my mom could have another accident and suffer the way she had before Home Instead. Her caregivers are not only reliable and competent but also very caring and go out of their way to put my mom at ease with the many difficulties of growing older. They are all kind and very considerate, many times going above and beyond what is expected. They have each taken the time to really get to know my mom personally and medically, allowing her to enjoy life again and feel much better while doing so.
JimSue
5
|
June 10, 2014
Home Instead has provided phenomenal service and support to both me and my family and for my mom. We are very pleased with every interaction we have had with them and cannot thank them enough.
Janjoanne
5
|
April 24, 2014
I am very pleased with the Home Instead workers who came to see my Dad for the past 2 months. They were personable, helpful and dependable. He enjoyed sharing his two hours each morning with them. They provided us with peace of mind knowing someone would be there each day because we could not. I will miss that kind of security as he transitions to his life without them. Thank you for what you do.
SueS04
5
|
April 17, 2014
Dealing with my mother's dementia diagnosis was new territory for her and for me. I had heard 'war stories' from friends and wasn't feeling optimistic about the prospect of getting realiable in-home aides that my mother would feel comfortable with and that we could afford. Home Instead / Attleboro was the first company I contacted and what a stroke of luck that was! From the initial phone call and home visit, to the scheduling of the aides, the awesome aides themselves - everything went smoothly and everyone from Home Instead was kind, professional and very, very responsive. The Home Instead folks consistently went above and beyond in making sure my mother was taken care of. When my mother had a fall, her aide stayed with her until I could get there even though it meant she stayed more than an hour past her scheduled end time. When my mother had another fall and was taken to the hospital, the Client Care Coordinator stayed with her in the emergency room until I got there (a wait of nearly 2 hrs). In both instances, they did this without asking. They could have left her, but they simply would not leave her side until family was able to step in. When coverage needed to be increased, Home Instead was able to get that additional coverage immediately. My mother was happy and comfortable with all of her aides, and there was zero stress and worry for me in knowing that she was being taken good care of. I cannot say enough good things about the incredible group of peopel who work at Home Instead in Attleboro. I have absolutely no hesitation in recommending them for in-home care for your loved ones.
CL
5
|
March 31, 2014
Top Provider! Can't ask for anything more! Don't ever get rid of her
bacon1
5
|
March 24, 2014
My parents look forward to the Home Instead caretakers coming every morning and every night. They do many things that are probably a little out of the ordinary, like fill bird feeders and make them a fire, which keeps their quality of life high. I don't know what we would do without them!
cchicks
5
|
March 23, 2014
I interviewed several agencies when my mother needed short term assistance post surgery and chose Home Instead, for their professionalism, their ability to identify with my mother and her needs, along with recommendations from friends. It was a great experience for all. When she needed long term caregivers after being diagnosed with dementia a few years later, it was easy to resume care again with Home Instead. All of the caregivers we have had have been wonderful and caring to my mother. I would highly recommend Home Instead
same here
5
|
March 20, 2014
Home Insted with their wonderful staff and caregivers have been incredibly accommodating, responsive, professional and kind to both my 88 year old mom and to our family. I recommend them highly and chose them over another well known organization. We are thrilled with their work,
kbfinocchio
5
|
March 1, 2014
i am a client of Home Instead Senior Care. we moved into the area October 30th and, my mother who is a very alert and very particular 100+ year old, had been used to a most wonderful and very special Companion from another service. we were unable to satisfy her needs until we connected with Home Instead Senior Care. they went way above and beyond in order to accommodate and satisfy her needs. she is very very happy and comfortable with her new Companion. all because home instead are very conscientious in placing people who compliment one another.
Sue35
5
|
February 15, 2014
I contacted Home Instead for help with an elderly, very resistant relative. They came to visit and assessed her needs and met resistance. When the services started, that was the end of the resistance, and our relative now looks forward to the visits. The provider that comes twice a week is absolutely wonderful and this has worked out so much better than anticipated. One person can not care for the elderly alone, and just four hours per week has been a godsend. I highly recommend Home Instead for your loved one!
Roberta4
5
|
February 13, 2014
Excellent! They are helpful and concerned group of people. They are dedicated to providing the level of care to help your family member maintain their dignity and their lifestyle.
jeannie27
5
|
January 31, 2014
With very little time available, they Home Instead set up a full schedule of caregivers for my Mom after her rehab stay. Regardless of the weather, they always covered her needs 24/7. Caring people became friends and helped determine the best approach to her needs as they changed over time. I would, and do, highly recommend them for people looking for concerned caretakers.
Patricia26
5
|
September 18, 2013
I'm very satisfied. I would recommend them highly to anyone. They feel like family.
Gerald2
5
|
June 27, 2013
Outstanding service from this company for many years.
np3
5
|
May 31, 2013
With little notice to get 24/7 care for Mom post-rehab, Home Instead came through with wonderful caregivers. They do all the cleaning, cooking, laundry as well as helping with her personal care. Really nice ladies who are becoming good friends with us all.
Marian3
5
|
May 17, 2013
My care giver is always dependable. She accomplishes all of her tasks on every visit.
Edna3
4
|
April 30, 2013
I have found Home Instead meets my needs. The caregivers have been very helpful and pleasant.
Connie2
5
|
March 27, 2013
We we're perfectly satisfied with the caregiver from Home Instead.
BP29
4
|
November 23, 2011
Great organization that provides various levels of service depending on the needs of the individual. A great way to allow loved ones to hold onto as much indepence as possible.
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Services and Amenities of Home Instead - Attleboro, MA in Attleboro, Massachusetts
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Attleboro, MA in Attleboro, Massachusetts
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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