Advocare Care Management

DebKDub

The team at Advocare Care Management is exceptional. Even in these intense covid times, they are in-step - if not a step ahead - of the ever changing rules and guidelines. As soon as we brought them in to navigate our crisis, we were able to anticipate and maneuver almost constant obstacles in warp speed. As a result, we were almost immediately able to extricate my 87 year old father from an untenable rehab situation and literally, save my his life. Advocare was able to assign a dedicated team within hours, over a weekend, and help us get everything in place for immediate 24 hour home care within days. Their partners - from home nursing care to support aides to the handy man the brought in to help ready the home (remove beds, install handrails) - are all stellar, professional and fast! They made the often intrusive and life changing process of bringing an ailing loved one home so much more digestible for my mother. Advocare not only understands and thrives under urgent and extenuating circumstances, but they are also fluent in the intricacies of our health insurance and supplement plans and have proven that they know how to get the most out of our coverage. The support they continue to provide my mother and father on a daily basis is priceless. I can not recommend engaging Advocare Care Management more strongly. We still have a long road ahead of us, and but we know that whatever lays ahead, we will be armed with a stellar team, we will have control and the peace of mind that that brings; thanks to our team at Advocare.

Gayle G

I wrote this thank you to the owner of the Advocare and thought it might be helpful to others to know what a wonderful organization it is! Hi Amy, I’m not sure if you remember me, but I contacted you back in the September/October 2018 time-frame regarding my father John. You referred me to your team and Dad, my brother Tom, and I worked closely with Jill, Jay, and Aiden for the subsequent eight months until Dad was relocated to Boston, to be close to Tom and I. I have been remiss in not sending this thank you earlier. Please don’t interpret the timing as diminishing the heartfelt gratitude we all have for your team. I’d first like to address the contributions from Jill. She is so knowledgeable and walked me through all that I needed to think about in placing Dad in an assisted living facility considering his limited financial situation. Her patience with an ignorant adult child dealing with all that an ill parent thousands of miles away has to think about and make decisions for, was nothing short of amazing. Jill was integral in finding attorneys both in Florida and Massachusetts to help with the process and ultimately located The Providence House in Brighton, MA where Dad is now successfully residing. Aiden also has the patience of Job! So kind, considerate, and willing to do whatever it takes to make things happen…even when the client royally messes up. I realized Sunday, the day before Dad was to fly to Boston that I had his identification in New Hampshire with me. Aiden was scheduled to get Dad on the plan that Monday. He successfully dealt with a frantic me on Sunday, and got Dad on the plan the following day. I made his life difficult, and he saved my behind! Then there is Jay. He was an amazing advocate for Dad and such a huge help to me. There were countless phone calls asking his advice…which was always incredibly helpful. During these calls I would often cry, sometimes be irate with Dad’s situation at a hospital, or rehab and vent to Jay. He was understanding, comforting, and when necessary (and there were a few occasions), would call me back to the task at hand so we could move forward. What I am most thankful for is his relationship with Dad. My father isn’t the easiest guy to win over. You need to know your stuff, talk straight, be firm, and listen…to what little he’ll share. Jay truly got Dad, and my father respected him and along the way began to think of Jay as a friend as well as advocate. He still asks me if I’ve heard from Jay. I know he misses him. I realize I have gone on a bit, but really wanted to express our gratitude. When Dad was heading north I asked Aiden how I could show my appreciation to the group. He said a recommendation would be the best option. I hope this will serve the purpose well. Don’t hesitate to refer a potential client to me. I’ll be sure to sing your praises! My very best to you all - Gayle

ewelina

My family and I used Advocare to help us with our stepfather. They did an excellent job and really went above and beyond what was needed. You just never realize how much paperwork and time is needed and they were very helpful in guiding us through. Highly recommended to anyone with a family member with needs.

Dr Lynne

We relied on Advocare to help us find an appropriate facility for my almost-95-year old mother-in-law. They kept looking until they found the absolute perfect placement for her -- even though we had already given up hope! They were understanding and compassionate -- both for her and for us. I have already referred two other families to them and will continue to do so!

Provider Response

rand1129

I live out of state and my took ill unexpectedly,with having to fly home i was terrified to leave until i met Marty,he assured me that my mother would be taken care.Marty found us nursing care right away.The nurse is kind and caring.

Robert F.

It gets very complicated when your 85 year old Mother is diagnosed with dementia and you live two thousand miles away. My Mother's elder care lawyer recommended contacting Advocare to see if they could help with the situation, and they did an excellent job. They recommended calling Jill who is a "transition expert". We needed to sell my Mother's house and move her to an Assisted Living Community. Jill guided us through all the details involved, getting the legal documents taken care of, finding the financial advice we needed, finding the right community for my Mother to move to that would suit her needs, and even finding us a moving company to move her there. We could not have done all this on our own. Jill not only provided the resources we needed but she also handled the emotional complications involved. The details were taken care of one by one, and my Mother has moved into a good Senior Community, her house was sold and things are much better now. I can highly recommend Advocare's services in these situations, and I can truly say that without Jill's help we would still be stuck in a bad situation without the knowledge and resources it takes to make the transition work well. I highly recommend Advocare and their care managing services, and I highly recommend Jill's expertise in making the transition work. She was always available to help us out, provide the resources we needed and even help with the emotional complications involved. Most of all, she cared. If you find yourself in a similar situation with an aging parent who needs support Advocare is the place to go. We are highly satisfied with the services they provide. Thank you Advocare, for advising and caring.