BrightStar Care of Santa Monica & Marina del Rey

The agency has a nurse for me when I need one. I like the agency because they take care of my needs.

They gave us peace of mind that someone was with Jim. It was beneficial to him and for his recovery to have someone with him all the time. They were reliable. They provided fantastic service. It was rare that there were issues and if there was they rectified it right away.

My experience has been positive because of the flexibility. The agency is flexible with my schedule. I like that the ladies are very nice and helpful.

The agency is helpful by keeping constant contact with me. I like that they follow up and take initiative.

We like the consistency of the caregivers. I think that they need to pay their caregivers more, nothing else.

They have provided reliable treatment. They are efficient with scheduling.

The nurses are patient centered. The want the best for my care. This agency has provided great care for me.

I was able to get my treatment in the comfort of my own home. Since I was compromised I did not have to go to the doctors' office to have my treatment. I was able to stay in the safety of my own home. They are professional and punctual. They are also understanding. The nurses they have are top-notch.

They have helped me by accommodating to my schedule each day. I like that they cater to my needs and they are very friendly and helpful.

I have had this nurse for a couple of years and she makes a bad experience better. She is upbeat and takes good notes. I feel like she takes my blood pressure too much but she comes with a smile on her face. It is refreshing since we have to spend three hours together. I have been lucky to have the same nurse through them and I am actually able to communicate with her directly through text message to set up the time. Next Monday I have an infusion and I texted her to work out a time. BrightStar Care had always called me prior to that leading up to the infusion to make sure I had my medicine and everything was on schedule. They have been on top of it.

I like how the nurse explains everything.

They've been able to work with my schedule. I like that they are convenient and they are good at scheduling me.

They came in and performed the work. They were very professional We only had them for a brief period of time, everyone was polite and professional.

I like that I can have the same nurse over and over again. They are always on time. I like my nurses. They are knowledgeable.

The caregivers could maybe let me know when they need to come earlier to fit their schedules. I like that they are able to work with my schedule and the caregivers have been very good.

It is much more pleasant being able to do this at home. They are professional and on time.

They are reliable. They are usually always on time. They are always providing nurses who are always showing up on time.

It is helpful because we don't have to travel to get the care needed. The nurse is fast and efficient.

I really needed somebody, I live by myself and I couldn't be by myself after surgery. They're very professional. The quality of the two caregivers was very good. They did what they said they were going to do.

The nurse was wonderful and right on time. She was good at explaining everything and reminding us of things we had forgotten about, in a nice way. They were good at calling. They called quite a few times to set up an appointment, but I did not have the medication yet, so it was hard to set something up. They kept calling me back, they also called the company that was sending the medication.

They deliver my medicine for me. They always seem to have good, sufficient supplies.

I appreciate that they listen to me about what I need. I like their attentiveness.

The most helpful part of the care has been the flexibility with the scheduling. I like that they are very nice when you speak with them. They work with you in your scheduling.

They provide the care I need once every four weeks. They are attentive.

They take care of everything for us. They are on the ball and do everything they are supposed to.

I do not have to find anyone to watch my kids so I can get my medication. I really like that they come to my house and they are usually always on time and the nurses are really nice. They are really flexible and willing to work around my schedule.

They make sure I'm okay and that everything is going alright with my treatments. They call me every month to check the days that I'm available and see if I need more supplies.

The services make life easier for me by making sure that I don't have to get out of bed to do anything. The company provides excellent care.

My health has improved because of the services. I would definitely recommend them because they did such a great job in taking care of me.

They administered medication. They are flexible and friendly.

I am very comfortable with my nurse. If I need to reschedule, they are very accommodating, and they are easy to work with. I like that they are courteous, the nurse is always on time, she is friendly, organized, and I have total faith in them.

Having everything here when I need it is very helpful. I've been very happy with them. They're very reliable and responsive, and they got me everything when I needed it.

They are really sweet people. The second nurse used the IV and stuck it in me three times. It made me very uncomfortable.

They were able to assist me with whatever I needed them to. They are friendly, and they stay on top of their patients.

I have a medical treatment, so, without them, I would be sick all the time. They are always on top of it. They make things easy.

There is one time where they didn't send the right amount of materials, and they coordinated to make sure we got the prescription on time. They work with me on location and time and making sure my supplies are ready. They do a lot of my job for me.

I am not dead. They are professional, on time, and great.

The nurses are very knowledgeable. I learned some things from them while they are here. I like how well things have went through the whole process.

We don't have to take her to a hospital to be infused. Their nurse is wonderful, and they are professional.

They were very efficient. I was pretty pleased with the nurses.

The most helpful part has been just what they were doing, their attentiveness, and their care for their patients. They do a great job, and they're very professional.

They meet me in my home so I don't have to go to a center to have my IV changed. They take my bloodwork to the lab. They've been excellent. The nurses are very accommodating, they get very personable, and I've been very fortunate to have a nurse that locates the right vein for my IV. The office staff that calls to schedule is very nice.

They cook things that he likes to eat, or go buy him things that he will eat. They could improve their encouragement of activity for the client.

They call me and arrange appointments for me. Most of the caregivers are very helpful. Everybody they send is pretty cheerful and looks like they like their job.

It's relatively simple to set up and execute. The nurse they send is fantastic.

I think their service is very complete. I just referred someone to BrightStar Care. They've always been prompt and thoughtful and courteous.

They call to check on me to make sure everything is okay or if I am sick. They have an app now, and they are efficient. They are personable. I love my nurse. She has been with me now for quite some time, and its kinda just nice to have a nice friendly face instead of having someone different each time. She is thorough in asking me questions. I feel safe, and I am a hard stick so I appreciate her being a hard stick as well.

They were punctual and courteous. I liked the nurse they sent me.

She thinks her caretaker is very efficient and has a very good bedside manner. I know my mother adores the caretaker and the service she gets.

They were able to put the IV in and out. The first girl wanted to know if I wanted to do it and I said no, so they sent someone to do it. They always called when they said they would and they were always nice and helped with whatever.

I get a treatment, and then they leave. It helps me to avoid rejecting a stem cell transplant. The care has been excellent, and they send supplies ahead of time before I need them. The nurses are knowledgeable and professional.

They were just very pleasant to work with. I like that I had one caregiver the whole time that I really enjoy.

The majority of the nurses are amazing.

I like the all-around care they give me. It is an excellent care agency. I love the people.

I think that they helped the most by reassuring to me during this process. They know what they are doing. I like that the nurses are friendly and knowledgeable. They are nice to have in the home.

I've gotten to know my nurse professionally over the last year. They have great nurses and great customer service, whether it's on the phone or in person.

I am very grateful. I trust them with my life. The caregivers are great. They are very aware that they are in my home. They are always respectful.

It makes me feel assured that I'm okay and that everything is alright. They are excellent in letting me know in advance who's coming.

They clean me up and make sure that I'm ready for my doctor appointments. They are nice people. The nurses are nice and take care of me.

They transported me to my follow-ups with my doctor after leaving the hospital. They were very professional. When I'm sick and need help to do things, like going to the bathroom, it is shaming. However, they helped make it not feel shaming. I was very happy with them.

They could have better communication. If I would request something, I would have to confirm many times.

Sometimes they have trouble getting in touch with my loved one and have trouble getting there to see him. They have both trained RNs as well as caregivers there to help out.

The services helped me repair and get back to my normal life. They have helped me with my surgery and with physical therapy.

They help me get my medicine. They show up on time and they call me to remind me that they are coming.

Every single nurse was polite, courteous and thorough. They had such nice personalities. There were days I didn't feel well, and they sat down and had sweet conversations with me.

BrightStar Care is very efficient, capable, and considerate. I've been very happy with BrightStar Care.

I had three or four people come who were helpful. The one who comes now is personable, friendly, and knowledgeable. The visiting nurses have been very helpful because I was debating certain things and they were helpful even though they were trying not to say much.

The nurses have taught me to care for my husband in addition to giving my husband the care themselves. Whenever I need any help they are waiting to answer the phone. They teach me the procedures. They do things very detail oriented and they also take suggestions from me and answer my questions.

BrightStar Care is reliable and has good service. BrightStar Care was a big help. I use them on an as-needed basis.

BrightStar Care has a great care and service. BrightStar Care's nurses are very good and have good schedules. BrightStar Care's nurses are very efficient, and know what they are doing.

I would tell a friend that they should get my caregiver as their nurse because he's super cool and always on time.

Some of the nurses are good. The services depend on the nurse that is sent. I was not getting sick because BrightStar Care was giving me the medication that I needed.

It has been a game changer for me since I started receiving infusion services in my home. There is nothing better than being in your own bed. I used to have to go to a facility to get infusion, but that was inconvenient for me, especially when I wasn't feeling good. I like the convenience, the patient care, and the professionalism.

They did the infusions and that was the most helpful thing. They have good nurses.

BrightStar Care offers great service and it is easy to schedule appointments. They have a friendly staff. It was an easy and enjoyable experience. Instead of me going to infusion centers, I had the services at my apartment. That saved time and made scheduling easier.

I like that all the nursing staff is nice. They make sure I get taken care of when I'm supposed to. When I started my medication, they made sure they had nurses who started coming the next day. They come to my house to do my infusions so that I don't have to deal with the tremendous challenge of getting out of the house. The nurses get my IV on the first stick, which is good because I'm hard to stick.

BrightStar Care is a good company to hire because the nurses are local. They get here in a timely manner. The services make my life easier by providing vital infusions that greatly increase my health.

BrightStar Care does infusions and home care for me and I recommend them highly. BrightStar Care nurses are great, kind, and efficient.