A Place At Home Scottsdale

Offers Home Care

107 Reviews
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A Place At Home Scottsdale (800) 973-1841
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Reviews of A Place At Home Scottsdale

107 Reviews Write a review

Home Care Reviews for A Place At Home Scottsdale

April 09, 2021

By David S_47

I am a past client of this provider

They could have provided better caregivers. The agency could treat employees fairly. They have to get caregivers who are more qualified.

March 29, 2021

By Margarita V

I am a current client of this provider

It is a lot of help for me since I have to go to work and I can go knowing there is someone there for my husband. I like they come on time and do what they are told to do.

March 19, 2021

By Michael H_18

I am a current client of this provider

The current caregiver provides excellent care for me and she helps me around the house. They need to check on who they are hiring.

March 17, 2021

By Sean K_1

I am a current client of this provider

I really need the caregivers to help get me up in the morning. I need them to know what they are doing and get here on time, which they do. The agency is very good at communicating with me and filling my shifts.

March 15, 2021

By Richard E_6

I am a current client of this provider

They give me my personal care. They send great caregivers to my home.

March 08, 2021

By Victor K_3

I am a current client of this provider

I need a more consistent schedule and fewer call-offs. They could notify me more and improve their scheduling system.

March 08, 2021

By Donna C_12

I am a current client of this provider

Each one of the caregivers has had a different talent. They do all of the housework that needs to be done, and they do it efficiently. I can't tell you how good one of them does at housekeeping; it's amazing! They have sent three different permanent caregivers, and every one of them has been great!

March 04, 2021

By Richard D_22

I am a current client of this provider

They are here and will sit with him and keep him company before and after he takes his shower. I like that they are on time and always here for the services.

March 03, 2021

By Chris S_13

I am a past client of this provider

When they had fill in people, they didn't show up or were really late. I like the regular caregivers, they were good and caring.

March 03, 2021

By Angel V

I am a current client of this provider

They are still are working with me to find good coverage and good caregivers to help us out. They could be better at letting me know about changes to find good coverage.

March 03, 2021

By Danny C_2

I am a past client of this provider

They've been helpful by sending people to help me so I can stay in my place. They need to do better to provide the care you need at home.

February 24, 2021

By Lois P_6

I am a current client of this provider

She takes me to the store and is very good about doing that for me. I am not capable of doing that myself and she is a wonderful companion. I like the quality of the referrals that I have had and the woman that has continued to come has been perfect for me. She has been a good fit.

February 19, 2021

By Anonymous_4566

I am a past client of this provider

We just needed them to provide home care and watch him. We just did not have them very long but we did have a shift issue where people did not come.

February 18, 2021

By William H_15

I am a current client of this provider

I was injured and completely overwhelmed with what I needed to do, and so the services helped alleviate those feelings of being overwhelmed. I like my caregiver, they are excellent.

February 17, 2021

By Richard N_10

I am a current client of this provider

They have given me pleasant caregivers that know what they are doing. I like the people. The caregivers are good. The agency has been prompt about their care giving and compassionate.

February 17, 2021

By Karen E_5

I am a past client of this provider

There is nothing anyone can do. He has Alzheimer's so there's not anything. A couple of their people were pretty good but one guy was really bad.

February 11, 2021

By Joseph S_12

I am a current client of this provider

It has made it easier for me, since I give care for my parents. Any bit of help makes a difference. They are prompt and on time, they do what they say they will do.

February 04, 2021

By Stacy L_1

I am a current client of this provider

They've helped me out a lot, really. I would be in a worse place without them. They've helped me get my anxiety to a comfortable place. It would depend on someone's needs, but I like how they really care to help you in a personable way. It's from the heart.

February 03, 2021

By Sandra A_6

I am a past client of this provider

I have had to have a doctors' appointment, and she took me and was with me all day. The customer service, they make it so hard to work with them. The management swore at my aide when she wouldn't take another client.

January 29, 2021

By Curtis B_2

I am a current client of this provider

He doesn't require a lot of support but there are some things he cannot do for himself. He needs them to help him with laundry and does anything that requires handwriting. He really likes the lady he is working with because she does a really good job.

January 28, 2021

By Cteegardin

I am a current client of this provider

We engaged with A Place At Home in November 2020 to provide weekly in home assistance/visits to our stepmother. We arranged for visits once/week for 3 hours. A Place At Home was attractive because of their online portal which provides feedback to family members on activities performed by aides during their weekly visits, especially since family members are not local. Over the course of 2 months, several different aides visited my stepmother. While I understand there is no guarantee the same aide will visit each week, I stressed the importance of trying to maintain continuity as my stepmother has dementia. Several different aides visited my stepmother over the 2 months we engaged with A Place At Home. For the last 4 weeks, we had the same aide, however, in the online system, she would go down the task checklist and indicate tasks were done that I knew were not (assuming she even showed up), like grocery shopping and meal prep. On two occasions, the aide clocked in at the regular time via online system, but I know she was not there as I was on the phone with my stepmother during part of the time. Last Thursday, the aide logged in a full 3 hour shift, and she was not there for at least a portion (and I assume none) of the shift. I called A Place At Home on this, and one week later, have not heard sufficiently back, other than we will look into it. The first instance in December when we suspect the aide did not show up, we were billed for. I have not heard back as to whether we will be billed for last week's no show. Bottom line, this place seemed really attentive and responsive at the onset, but quickly went downhill. I question their business ethics and commitment to providing caring and compassionate services to homebound seniors.

January 28, 2021

By Rose L_3

I am a current client of this provider

The could make our lives easier by providing more hours of care for the client. They have helped by providing transportation for him and noticing what he needs. I would like for the caregivers to more consistently reach out to me. I like that there is a way to contact the person taking care of the client if I need to.

January 27, 2021

By Magnolia S

I am a current client of this provider

They give good services and provide 6 hours for us to take care for James. I like them because they are personable with their clients and they try to help us out.

January 27, 2021

By Louisa M

I am a current client of this provider

They can get people that are well trained and motivated. The people that they send her have no motivation.

January 22, 2021

By Jackie C_10

I am a current client of this provider

She takes care of my husbands bathroom, sweeps the bedroom and makes things easier for me. They have been reliable and very courteous.

January 12, 2021

By Anonymous_4448

I am a current client of this provider

The person coming 3 times a week is very good. Communication needs to be improved.

January 08, 2021

By David C_41

I am a current client of this provider

There have been problems with either them being late or stuff like that. When their phones operators take calls, they have been problems relaying messages to others or their higher ups, and they have relayed messages wrong.

January 06, 2021

By Clark E

I am a past client of this provider

I like their attitude and their willingness to work around my problems. The timeliness and the personality of the people.

January 06, 2021

By Frank N_3

I am a current client of this provider

They have really lightened my life up a little bit. The people that they have sent me so far have been excellent.

December 20, 2020

By Marjorie

I am a friend or relative of a current/past resident

A Place At Home Scottsdale was excellent. They were very good. Even afterwards I had given them a $200 deposit and my husband only used them once because he passed away; they still gave me back my $200 deposit. I can't remember the fellow's name offhand who is the owner of the company, but he came out and talked with my husband. He introduced himself and his company. He sat for like an hour and a half on our patio just talking very nicely. He'd been through an illness and death with his own father too with cancer. I couldn't use them at that time, but I called him about three weeks later and he came out again with his wife and talked with me. I just thought it was a personable company. At the time, the only thing I needed was someone to come in to the home and stay with my husband for a few hours while I ran some errands. I wasn't able to use them longer only because my husband became very ill very quickly and then died right after that, but I would have continued to use them.

December 17, 2020

By Patsy T_1

I am a current client of this provider

It's made it easier because they come from 8am to 10, and that's the time we get him up. The one problem I have is that they don't send the same caregiver every time I'm scheduled.

December 16, 2020

By Douglas P_2

I am a current client of this provider

The caregiver I have is wonderful and very caring. He does everything I need, and he helps me out in ways I need. I like that they are honest with me.

December 11, 2020

By Dustin G

I am a past client of this provider

He needed a lot of help doing things that he wasn't able to do and they were able to provide those services. I didn't have that much experience with them. They were prompt, communicative, and able to provide the services he needed.

December 04, 2020

By Raylene A

I am a current client of this provider

The services provided by A Place At Home have been so helpful. Dealing with someone like my husband is hard, and if I didn't have the services, I don't know what I would do. They are a big help in my life. I would recommend A Place At Home because I have had such good services from them.

December 04, 2020

By Reyes J

I am a current client of this provider

It has been helpful, she is really caring. I appreciate the girl that comes, she is really good.

December 01, 2020

By Kathleen C_3

I am a current client of this provider

My caregiver has been able to transform my life. And she has been helping me around the house. She is helping me socialize more. I like that I have a permanent person to help me. She has helped me so much and we have only been working together for a couple of months.

December 01, 2020

By Brenda J_5

I am a past client of this provider

My husband and I had come down with the corona, but because of them, they gave me everything I needed to know what was going on. Because they just took great care of my father, and we had the same people coming in.

December 01, 2020

By Caroline W_2

I am a current client of this provider

Sometimes I do not have enough things for them to do. They do a good job at completing the tasks asked of them. I have been happy with most of the caregivers that they sent. They are pleasant and easy to get a long with.

December 01, 2020

By Janice T_4

I am a past client of this provider

The services were a high impact, because in the last few weeks of Dean's life, he wasn't able to do anything. The caregiver helped with all he needed which also provided relief to me. The VA arranged the help for us, and the aid was only coming twice a week. The caregiver was lovely, and I appreciated her and her care.

December 01, 2020

By Lynda I_1

I am a past client of this provider

They were trained well so they knew how to handle her. They were very accommodating when I had to change the schedule.

November 21, 2020

By Harry C

I am a current client of this provider

The caregiver comes and does what needs to be done which helps because I am in a wheelchair. I like my caregiver.

November 21, 2020

By Sylvia H_14

I am a past client of this provider

John had Alzheimer's but he was always so excited whenever they would come over. I like that they checked with me. I also liked that whatever caregivers came over were great.

November 18, 2020

By Susan S_37

I am a current client of this provider

They need to have the same people that are able to get here. They need to have more adequate staffing. They could improve the staffing. It's number one priority, and I think they're not able at this point in time.

November 16, 2020

By Mitchell C_1

I am a current client of this provider

I am legally blind. They do an excellent job mopping and sweeping for me. They have quality people that they send out. The management reaches out to me consistently.

November 16, 2020

By Robert D_29

I am a current client of this provider

If I didn't have the services, I would be hurting. I am wheelchair bound and have limited reach. My caregiver now is very capable. Before my current caregiver, the previous one would just come in and go to sleep.

November 03, 2020

By Charles S_18

I am a current client of this provider

They do call when they are late. They could provide staff that has more experience.

November 03, 2020

By Nancy L_12

I am a current client of this provider

They could John back. He has a family emergency and won't be back until the 18th but they assured me that he is on the schedule for us. They have been good at working with us about getting the right caregiver. They are working with us to get the right fit.

November 02, 2020

By Tony W_1

I am a current client of this provider

The agency has had a couple of times where they can't get anybody here for the client. So I have been on my own because the caregivers couldn't show up. The people that the agency has sent have been generally good. There has been one caregiver that we have gotten along with really well.

October 27, 2020

By Tiger M

I am a current client of this provider

It's helped my life and the client likes the caregiver. I liked the introductory process that was done with the owner. They listened when we told them we needed someone who could deal with a difficult person.

October 22, 2020

By Marsha S_4

I am a current client of this provider

They help me get him a shower and get him dressed. They are convenient and they come to the house.

October 12, 2020

By Michael C_26

I am a current client of this provider

They do the chores that I can't do. I think they could be a little more friendly.

October 05, 2020

By Bud H

I am a current client of this provider

I would like to know a little better what to expect from the caregivers. They should have a better outline of the plan of care.

October 05, 2020

By Bobbie S_1

I am a current client of this provider

I do not have to worry about picking my husband and bathing him. I would like to see training improved for caregivers, and the caregivers should wash their hands and wear masks when they come into the home.

October 02, 2020

By Greg B_4

I am a past client of this provider

They were some things that they helped him with because of his condition. They are very professional and knowledgeable.

October 02, 2020

By Richard C_17

I am a current client of this provider

I can't get out of my chair by myself, so that's the biggest thing for me. I like their personnel because she listens well.

October 01, 2020

By Charles P_9

I am a current client of this provider

It depends on which people were here. They were mostly good and average. They listened to what I needed and helped me encounter the problems I had. My wife had serious problems with her back and shoulders and I had fallen down and had serious problems with my legs and back. It is nice to have them in my own home.

September 24, 2020

By Tina S_2

I am a current client of this provider

It's helpful for me because I'm all these miles away. I'm happy with having them there to help my uncle get a break. From what I've heard, my uncle's happy with it.

September 15, 2020

By William S_17

I am a current client of this provider

When we couldn't use them during COVID it was hard but our caregiver could do more physical therapy stuff with him and be more assertive. They could have consistent communication.

September 09, 2020

By Megan S_2

I am a current client of this provider

Depending on what gets done it is fine. They should understand more what his needs are and the climate - dealing with my grandmother as well. They should have better communication.

September 01, 2020

By Stephen K_4

I am a current client of this provider

They have taken the pressure off of me and someone is there to have eyes on her and do the things that she needs. I live further away so I cannot go and visit her everyday. Knowing someone is coming in and helping her to do the shopping and taking care of her at VA appointments is helpful. They are prompt and efficient. They have excellent staff that I have interacted with.

September 01, 2020

By Shirley S_19

I am a current client of this provider

The provider has helped the most by providing support and companionship. I like the people that the agency has sent. They have been what we want and expect. If we don't like the person that we have they easily change them within a few days.

August 10, 2020

By Kimberly D

I am a past client of this provider

They gave him a consistent caregiver. For the last six months, things were great and he had a great relationship with his caregiver. Their website was very detailed. It allowed me to check if there were any concerns with my father's visits, because they could leave notes if there was anything. I could request changes and get a quick response.

August 10, 2020

By James D_29

I am a current client of this provider

He vacuums and does the dishes. He has a good routine down and he does everything without being asked to do it. The caregiver has a good attitude while he is here.

August 03, 2020

By Adele S

I am a past client of this provider

They needed a lot of direction in order for them to be able to help me. I think that they sent the wrong person to help.

August 03, 2020

By Neil M_4

I am a current client of this provider

If I didn't have them, I would have to do it by myself. I like that they are on time and give good care.

August 03, 2020

By Michael G_14

I am a current client of this provider

They make sure that she takes a shower and moves around and gets support. If they have any problems, they will call. If someone can't come then they will call and arrange another time and work it out.

July 20, 2020

By Jeffrey O_2

I am a current client of this provider

They were more trouble then they were worth being here. They have only had one good person here since they started. I don't want them to come

July 01, 2020

By Joseph E_1

I am a past client of this provider

They hung up all of my pictures. They helped me with food. They were able to do something. No other company did things like they did it. They were able to clean up my dishes. No one else was able to help me with that.

July 01, 2020

By Eleanor P_2

I am a past client of this provider

They washed the dishes. They scrubbed the floors. I don't know how much experience the caregiver had.

June 18, 2020

By Kathy G_7

I am a current client of this provider

Right now, they give her transportation to her and get her to doctor appointments. They are super reliable and I had a situation where I needed help in 24 hours, and they arranged to make that all happen and get my mother to a doctor appointment.

June 12, 2020

By Ray J

I am a current client of this provider

The caregiver is what impacts my life, she is excellent. The caregiver is a good person to have around.

June 08, 2020

By Richard M_20

I am a past client of this provider

They helped me with everything. They cleaned up. They provided everything they said they were going to do. I liked the employees. They were great.

June 02, 2020

By Harriet M_2

I am a current client of this provider

He just asked me yesterday when she will be coming next. The person they sent has been awesome!

June 02, 2020

By Mrs. P

I am a current client of this provider

They help with personal care. The girls are very down to earth and easy to get along with.

May 22, 2020

By Mary A_48

I am a current client of this provider

They help my stepmom and give her a break. They have been prompt.

May 21, 2020

By Gerald H_1

I am a current client of this provider

Their services have been very helpful. They do whatever I need. I like their healthcare worker. She is very nice.

May 20, 2020

By Sally W_2

I am a current client of this provider

They keep the house great, laundry, and they cook for me. They do whatever you ask them to do. They are very accommodating.

May 07, 2020

By Tasha C_1

I am a past client of this provider

They did more cleaning up than what I expected and I really appreciated it. They seemed to be easy to talk to and they were responsive.

May 05, 2020

By James S_22

I am a current client of this provider

They come at the time I need, and they are willing to help. They provide really good service. The caregiver is very responsible.

April 20, 2020

By Earl B_5

I am a past client of this provider

My mom liked it so I liked it. They were compassionate. They gave my mom someone to talk to. My mom really enjoyed the services, she was sad when we stopped it. They would try to schedule and switch times.

April 14, 2020

By Kathleen P_2

I am a current client of this provider

I like that they will do hour long shifts. I like that they've always met my needs at the times that I need and they can do just an hour at a time.

April 14, 2020

By Charles O_3

I am a current client of this provider

They try to send the same person each time because my husband has dementia. No matter what I have going on they try to help me get things done.

April 07, 2020

By Tina B_2

I am a past client of this provider

They could have spent more time taking care of her instead of watching TV. They need to interact with their clients more.

April 01, 2020

By Carol M_28

I am a current client of this provider

They have done things for me that I have a hard time doing now. They will do some shopping for me. I like that they take care of everything. I have all of my medication delivered to me and they order it for me.

March 11, 2020

By Anonymous_3507

I am a past client of this provider

The caregivers could have been better with helping with the health aspect. Their caregivers were just OK and the communication for setting up days wasn't accurate on the online portal.

March 02, 2020

By Scott J_4

I am a current client of this provider

They have helped with little things like dishes, changing the bed linens, and some cleaning. They are consistent.

March 02, 2020

By Paul G_13

I am a current client of this provider

When I first started I had a problem with someone, not the owner. I didn't like that he kept sending me new caregivers. They would show up late. I don't know how well they screen them. I like that I have two good caregivers now. In the beginning I wasn't so happy because they kept switching them on me.

February 27, 2020

By Kathleen B_13

I am a current client of this provider

They have someone here to always help my husband. I don't know what they can do to improve.

February 03, 2020

By Audrey C_4

I am a current client of this provider

The quality of the caregivers is so good that I have been able to back off the care, and I don't need to worry about her. I like that they are attentive, and they have a desire to help.

January 09, 2020

By Mary R_21

I am a current client of this provider

It was nice to just have someone here to help her out with things and keep her company. Everything hasn't always been perfect, but I like their willingness to talk to me and make sure everything is going well.

January 07, 2020

By Peggy

I am a current client of this provider

We're very pleased with A Place At Home. They do everything for my husband like washing, dressing, feeding, and mobility. The caregiver's working attitude is very positive.

December 19, 2019

By Irving W_1

I am a current client of this provider

My biggest problem is that they change the people almost every time. I like when they come for a certain time of day.

December 03, 2019

By Terri K_1

I am a current client of this provider

They make conversation by just being there. She needs that communication. It is much better. I'm the daughter again. I like that they are accessible. If I need to change a day, I can get ahold of them via text and get that taken care of.

November 16, 2019

By Susan H_35

I am a past client of this provider

He did everything humanly possible to make sure my loved one was comfortable. I liked really liked the owner. He was very patient.

November 11, 2019

By Michelle H_6

I am a current client of this provider

We can get away because of the services. We couldn't get away before. They clean our home for us, which I don't ask them to do. I've only hired them to watch over my mother.

November 04, 2019

By Alan J

I am a current client of this provider

It has been an excellent help for me. I use a four-wheel walker. They are there to help me in case I fall. I like the quality of the people who have been here. There were two ladies that we didn't care for. We discussed that with Alex. We are particularly fond of the caregiver.

October 02, 2019

By Neil L

I am a past client of this provider

I didn't need them that badly. They didn't make that big of a dent in my life. I had one lady help me clean. She was terrific. The personnel were pleasant and agreeable.

September 06, 2019

By James M_30

I am a past client of this provider

It gave me a comfort that she had someone to care for her and be with her. We already recommended them to someone else. They are very attentive and efficient. The quality of care was excellent, and they were easy to deal with.

August 06, 2019

By Steve P

I am a current client of this provider

I think that for the most part, they have had a positive impact on my loved one's daily life. I like that the caregivers seem to be friendly, but I don't like how the caregivers change so much.
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About A Place At Home Scottsdale

A Place At Home believes that senior care doesn't have to be difficult. Aging gracefully with dignity and respect in the comfort and familiarity of one's own home is entirely possible. Our passionate and professional caregivers understand what you are experiencing and strive to help seniors maintain their independence by providing companionship and personal care. To meet each seniors unique CARE needs, we offer a wide range of services including care coordination, companion care, senior living alternatives, and staffing. When you need us, we are there to offer advocacy in the healthcare system.

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Services and Amenities of A Place At Home Scottsdale

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health
  • Range Of Services Extra: Rn Care Coordination

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Finances Bookkeeping
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques

Payment options

  • Insurance
  • Check
  • Payment Options Extra: Va

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured
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A Place At Home Scottsdale

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