Gentiva Personal Care - Prescott

Offers Home Care

33 Reviews
Call (800) 973-1841
Gentiva Personal Care - Prescott (800) 973-1841

Reviews of Gentiva Personal Care - Prescott

33 Reviews Write a review

Home Care Reviews for Gentiva Personal Care - Prescott

April 09, 2022

By Elaine

I am a current client of this provider

I'm using Kindred at Home for my father; he's 93. They really care. They get you great people. They help you out whenever they can. My dad has always liked everybody they have gotten. They did some laundry for me. They've done things that I've never asked them to do as far as cleaning and straightening up, which was fabulous. They have a hard time finding people because it's not an easy time right now to get help, but they have always been very kind to me. They've taken very good care of my dad. They've always been very, very friendly, and they've always been on time.

Provider Response

Thank you for sharing your experience. We appreciate you sharing your positive feedback with us.

August 03, 2021

By Rose

I am a current client of this provider

I have been using Kindred at Home for Mike for a very long time. They're awesome. Right now, I have somebody that comes two days a week for showers for him. They do a great job. She's wonderful. Everybody we've dealt with Kindred at Home for any reason when he had physical therapy, occupational therapy, and speech therapy, it was great and it was absolutely outstanding. Mike has only been having the showers now for maybe two years now, and then we also had PT, OT, and speech and all that, but that was at the beginning, and that's how we found out about Kindred. They're great. The communication is great. They always let me know what's going on. If something's going to be different, they always call me and tell me, 'Hey, this is going to be the change, can work on your schedule this way?' We are a very tight schedule for my husband, so we are limited as to what we can do for time because from 8 to 4, I can't have anybody Tuesday, Wednesday, and Thursday. If they come after 4:00, then it's great. If they can't come after 4:00, then that's a problem. They're really terrific. With Kindred, you can't lose because they're just wonderful. I'm always promoting them to people that I know are looking.

Provider Response

Hi, we appreciate you taking the time to share your experience with us. It is our honor to provide quality care.

August 03, 2021

By Bob

I am a current client of this provider

I have a girl named Emily from Kindred at Home and she's a super nice young lady. She came in here and vacuumed my house. She's very kind and very nice. If I had a granddaughter, she would be a great granddaughter. She did a great job. I can't thank them enough. I wish I could afford them full time. They are nice people. They give me 12 hours a month and it helps me a whole lot when it comes to things I can't do. They help me with cooking, cleaning, dusting, vacuuming, doing the bathrooms, and doing the laundry. You name it, they could do it when it comes to that. The only thing that Emily doesn't want to do is give me bath, and I can understand that. I already have somebody who gives me a bath once a week and he's a private person. They're great. When it came to time for them to call me and set me up with a person, I don't have any problems.

Provider Response

Hi, we appreciate you sharing your experience with us.

May 05, 2021

By Gary

I am a current client of this provider

My caregiver from Kindred at Home is very good. I live by myself. She does housekeeping and she does my laundry. She actually changes the sheet on my bed. She does other kinds of cleaning for me like mopping the floor and vacuuming. She provides general housekeeping. She is very good, and she is very honest. She gets along with me, too. She has been with me for three or four months now. Every Wednesday, between 12:30 and 1, she is here. I can't say anything bad about her.

Provider Response

Hi Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Kindred at Home - Personal Home Care Assistance - Prescott! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care.

May 05, 2021

By Cindy

I am a current client of this provider

The worker from Kindred at Home is very good. I only have one hand and one leg so she helps me do everything. I like Chinese cooking so she helps me cut the food, she cleans the whole house, she vacuums, she changes sheets, and she folds the clothes. She does everything. She is here for almost half a year already. I don't need to follow her, she can do everything I want.

Provider Response

Hi Cindy, thank you for your kind review; we are happy to pass along your comments to the team here at Kindred at Home - Personal Home Care Assistance - Prescott! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2020

By Deborah S.

I am a current client of this provider

I have been using Kindred at Home for a couple of years now. I have somebody clean my apartment, vacuum it, and clean the kitchen, just whatever needs to be done. It is fairly light. I also have somebody do my laundry because my shoulder needs a replacement and I can't lift, push, pull and boost up like that with only one arm. They're very focused and they're very nice. They take care of the billing and scheduling, too. They're very good. I don't have any issues with them at all.

February 11, 2020

By Kenneth

I am a current client of this provider

It has been at least for a year and a half or maybe more that I have been using Kindred at Home. They're providing me with 10 hours a week of care financed by the Department of Veterans Affairs. Sometimes it is meal preparation, which is something just as simple as helping get the milk out of the refrigerator and pouring it on my cereal all the way to bringing me meals out of the goodness of their hearts for Thanksgiving and Christmas. The caregivers are both middle-aged women and married, but they are both dedicated to making sure that I am getting the best care that they can possibly give me. These folks are really dedicated. They're doing a great job.

February 06, 2020

By Eileen

I am a past client of this provider

We had different people from Kindred at Home at first. However, it is a very nice organization. They kept communication open and always called to make sure everything was going well. They're very good. The girls were nice. It was a good experience. They helped me change my husband when he needed to be changed. They only came a couple of hours a week. They would tidy up the kitchen sometimes. The first caregiver used to help feed him too, so that was good. If I needed the help, then they would help me. They were always available when they're here. I used them for 10 months. My husband was very comfortable with Lynn and Caitlyn. He is pretty easygoing and he doesn't complain about anybody with me.

Provider Response

Thank you; we appreciate your feedback.

January 31, 2020

By Deborah

I am a current client of this provider

We have been using Kindred at Home for about a month now. They have provided help with my husband with the shower and respite care for me to go shopping. I remember I called them and complimented them on the first girl that they sent over. She was an angel. I have never had respite care before and I have never been in this position, so I didn't know what to expect but she was so sweet and so caring. Well, my husband is very comfortable with the caregivers. The VA is taking care of the billing. Sometimes, it is a little haphazard because I will call in as I need help on this date and they will say, I will call you back but they never called me back, but I know someone is coming. Somebody always shows up. I am very pleased with the service that we have gotten. My husband is a grumpy old man but he accepts them. No qualms, no snickering. They're in charge and that's what needed.

Provider Response

Thank you; we appreciate your feedback.

January 18, 2020

By Linda

I am a current client of this provider

We have been using Kindred at Home for about a year now. It is for me; I had two heart surgeries last year. They come out and take care of the house. Sometimes while the caregiver is here, I take a bath. I like to have somebody in the house most of the time if I'm going to be taking a shower. My caregiver is wonderful and she is very good. Also the one I had before, sat down and talked to me and did everything. She was busy the whole time that I needed her. Well, if the caregiver says that she can't come that day, then they reschedule it. They're very dependable. If I need anything, I just call them. I'm really happy with them.

January 15, 2020

By Barbara

I am a current client of this provider

I'm working with Kindred at Home for two months now. The one I have now helping me, I really appreciate her. She is really good. She helps me with my bath and the floors. She is quiet but she doesn't sit around. She gets in there and does the work. We got the scheduling worked out alright. They gave me this girl and she is really great. It is all good with Kindred at Home because I can get much help. They are better than others. The caregiver is really nice and really good. I would recommend them over any of the other ones.

Provider Response

Thank you for taking the time to share your experience with us. It is our honor to provide quality care.

October 14, 2019

By Anonymous

I am a current client of this provider

Caregiver helps me do my shopping and helps keep my house clean. Provides excellent service and is a great help.

Provider Response

We appreciate you taking the time to leave us this feedback.

October 14, 2019

By Anonymous

I am a current client of this provider

Very happy with service that Ann provides. Does everything I need done.

Provider Response

Thank you for your feedback.

October 14, 2019

By Anonymous

I am a current client of this provider

Beverly is great. She does my shopping and keeps my house clean. Prepares meals. Enjoy our visits.

Provider Response

Thank you for your kind words. We appreciate you sharing your positive feedback with us.

August 05, 2019

By ReviewerJO#0731

I am a current client of this provider

I am very pleased with my caregiver, Kaitlyn. She works very hard and makes my day extra special. I am overwhelmed with what we accomplished while she is here.

Provider Response

Thank you for your kind words. We appreciate you sharing your positive feedback with us.

July 31, 2019

By Donna Mae

I am a current client of this provider

She makes my last days on earth good. Tracey is great. She comes and cleans my house, spotless I may add, gets my pills, my mail, and groceries if I need it. Since my life is shorten to illness, if I am having a bad day, she reminds me to eat and take my medicine and that I have plenty of fluids at my bedside, and my call device for help at my fingertips. A few times she has baked goodies and shared with me. I love her dearly.

Provider Response

We appreciate your thoughtful recognition. It is our honor to provide quality care.

June 18, 2019

By John2

I am a past client of this provider

Our caregiver, Tracy, was great. She provided excellent support while my wife recovered. We will call Kindred again when we need help at home!

June 18, 2019

By ReviewerJO#0611B

I am a current client of this provider

My caregiver, Denise, is wonderful. She is very thorough in her duties. She is always on time and does everything I need. I'm grateful she comes each week.

May 16, 2019

By Marilyn

I am a past client of this provider

Very good. Caretakers took interest in my dad and were very accommodating to his needs. When a caretaker didn't work out, the office personnel were quick to resolve and find a replacement.

April 24, 2019

By Lauren

I am a past client of this provider

I can't say enough positive about Kindred in Prescott. From the intake from Judy, office help, and Jean who came to my mother's home, everyone was so pleasant, professional, and extremely helpful to me and my mother. They were very supportive and I had no concerns about leaving mom in their care! Thank you!

April 08, 2019

By Gene & Mary

I am a current client of this provider

I have been having Shirley for the past year or so and really like her. She keeps Gene busy and motivated, helping him with homework from speech, cognitive and occupational therapy for Parkinson's. She always comes prepared with some kind of project that they do together, but also understands when he need some down time.

October 09, 2018

By Delia

I am a current client of this provider

My husband needs full time care and we have used Kindred at Home for 3 years. They are wonderful. Everyone is professional and they have all bent over backwards to provide good care for him and to find just the right caregivers for him. The people in the office are wonderful and helpful and the caregivers are great.

Provider Response

Thank you for sharing and for choosing Kindred. It is our honor to provide quality care.

September 19, 2018

By John

I am a current client of this provider

Twice a week, for 2 hours we get showers, light house cleaning and general watching over. 30 days of respite care. We have been with Kindred now for 3 years. We have been satisfied with the care they provide, especially now that we have Jeanne.

Provider Response

Thank you for sharing your experience. It is our honor to provide quality care.

May 15, 2018

By Anonymous

I am a current client of this provider

They are extremely patient and knowledgeable, prompt, and courteous.

Provider Response

Thank you so much for your positive comments about Kindred at Home - Personal Home Care Assistance - Prescott!

April 16, 2018

By Anonymous

I am a current client of this provider

Have been with Kindred for 2 years now. We are very happy with the care given from the givers. It is not often that they are late or don't show up.

Provider Response

We are happy that you shared your positive experience with us. It is our honor to provide quality care.
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About Gentiva Personal Care - Prescott

Gentiva Personal Care, formerly Kindred at Home, provides personal home care assistance to families throughout Pleasant Hill and surrounding cities in Contra Costa and Alameda Counties. We assist people who struggle with prolonged illness, recovery from surgery, physical or developmental disabilities or simply the challenges of aging. We also coordinate medical, personal, and social service resources, and have built a strong reputation for dedication to the highest standards of compassionate, attentive in-home care.

Our services include assistance with activities of daily living such as personal care, transportation, meal preparation, light housekeeping, and medication reminders. Extra measures are taken to match the most appropriate caregiver to the client, based not only on skill level but personality, as well. All of our caregivers are employees and are bonded and insured. We thoroughly review everyone's background, conduct ongoing training, and do supervisory visits to maintain the highest quality, professional home care.

If pain or symptom management through palliative care, or end-of-life care is needed, we coordinate care with our palliative and hospice divisions that provide care to patients in their residences. Our nurses, aides, therapists, and spiritual advisors coordinate care to meet the medical and emotional needs of patients and treat individuals with acute, long-term and terminal conditions. Our experienced staff is dedicated to providing the highest quality of individualized care. Case managers design each individual's care plan to meet the patient's specific needs. From chronic condition management to family emotional support, Gentiva’s team is qualified to tend to a wide variety of home health needs. We are a Medicare/Medicaid certified agency licensed by the State of California, and have built a strong reputation for dedication to the highest standards of compassionate, attentive in-home care.

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Gentiva Personal Care - Prescott

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