Reedsburg Area Senior Life Center

Pat

Reedsburg Area Senior Life Center was very nice as far as looks. The staff seemed to be pretty good. If she needed help, they would help her, but the administration was not good. They were the ones that told them what to do and not to do. They kept my mom quarantined because she had COVID. The doctor said only 10 days was necessary, but they kept her quarantined for probably 24 days, and that did not help her at all. She had no contact with anybody other than the people that came in to help her or give her food. She couldn't even go to the dining room or anything. The staff was good. Mom had an apartment with a kitchen that had a small refrigerator on the lower cabinet. There was a short wall between the living room and the bedroom. She had a nice bathroom. They had a chapel, a library, a bank, and all this stuff. They used the chapel, but nothing else was open. They said it was because of COVID, but COVID's about over, and it still wasn't open when we left. When she first went there, they said they had an activities director. To start with, they did exercise where they had one person leading the exercise, and that didn't last long. When the activities director left, they used the TV. Mom couldn't see the TV very well, and there was nobody there to help lead the exercises. Then they stopped doing the TV because nobody would go to it. Then there were no exercises and no activities to speak of. Once in a while, they would have music and would have different people volunteering to come in and play music for them, but the activities were very limited.