Holden Southcenter

Madeleine

Holden Southcenter was beautiful. They have assisted, memory, and independent living. I liked the security there. They had excellent security. You could not just walk in. It's like a four-star hotel. The staff had a beautiful lunch for us and had a gift for us (a little box of candy, a little pen, and notebook). It made us feel very welcome. The dining room was beautiful. I don't care for the location. It's right across the street from a large mall. Tukwila is a high crime area, but the security there is excellent. You can't just go in the glass doors. They've got 24-hour staff right there. They have some machine that takes your picture and you have to put in your information and it takes your temperature. The food was delicious and beautifully done. They have a whole waitstaff. Everybody's in uniform. It's very professional. What we didn't like was the room. The room had a bad smell to it and the staff said it's because it's been closed out. The building is two years old. The rooms were very cold and there's just too many glass windows. It didn't have any warmth to it. We didn't care for it.

Glenn

The units at Holden Southcenter was very nice. It checked all the boxes that we were looking for. I liked their outdoor activities. They take the residents out to places and I liked the scheduled music they had every Wednesday in the dining hall. They have a rooftop garden which will be very nice on a warm day and you get a view of Mount Rainier. There's an outdoor barbecue, a nice sitting area with a fireplace in the entry hall, a nice TV room, and a movie room. I tried their food and it was enjoyable. The facility was very clean and very well maintained.

Leslyn

I toured Holden Southcenter. The person who gave information to potential clients was very friendly and very knowledgeable. They gave me a lot of information, and even gave me a virtual tour that I could share with my mother at home, which none of the other facilities did. I love their intake system. It's very secure. The property on every floor that I visited was clean. The parking was great. The staff and residents (who gave some very positive information) were very welcoming. The coordinator was trying to accommodate the right space for my mother and was willing to do a lot of things to make sure she was comfortable. I met the director who was also very good. They invited my mother to come and have a meal to try their food. The residents there were very engaged. One thing that stood out about them is their diversity. My mother is African American, and none of the other places that I visited had much diversity, but they had it at Holden Southcenter, so that facility is my number one choice. When I was there, there were policemen there. I guess they do an annual day where they come and visit the residents and have lunch with them, so that was kind of exciting to see. They have a lot of scheduled activities.

Tanya

Holden Southcenter was very clean and very modern. The people there were very friendly. They had a salon that was available for people to go into, trips, a gym, and physical therapists. It was very well thought out and I liked the layout of the rooms. It was very nice. It had a very large closet and a large bathroom. It didn't have a huge living area, but they had down the hall a communal area on each floor. The other thing that I thought was nice was the kitchen was kind of compact. It seemed like it had a lot of storage. It also seemed very reasonably priced for what it's like, because if you needed help bathing, it was included.

T H

My parents have lived at three other assisted living facilities. Holden, by far, has been their favorite. My mom is in assisted living and my dad was in memory care. The rooms are bright, well designed, and airy. Insulation is good so you don't hear a lot of noise. The staff has always been welcoming and have never seemed to be 'just doing their job'. Communication from Shane is fantastic and there are many opportunities to join the residents for special events. The meals are great and more varied than other facilities they've lived at. The recent painting activity was great & despite my mom's poor vision, she created a great painting. The activities personnel went out of their way to include her and made sure there was plenty of light to help with her vision. The laundry facilities have large capacity washers and dryers that work great. The roof top patio is a great place to gather with nice views. I always enjoy my visits and I am grateful for the safe and caring environment that the staff provide.

Sue

My brother will be moving into Holden Southcenter today. I made a tour with them, and they have been absolutely generous. Everything about them is very professional and well done. When we walked in, my daughter said that she would move there herself. She lives in a very exclusive million-dollar house, so that was a huge comment from her. I liked the ease of getting in and the fact that there's always somebody at the front desk to help you. It has the security of most of the assisted living here in Seattle. You always have that special check-in. They know where you are as a guest, and they also know where their residents are because they come and go and they have to check-in and out. The aesthetics of the place is just absolutely great. You walk in and you think you're in a five-star hotel. The dining room also looks like a five-star restaurant. They have very clean, pressed, white tablecloths, and fresh flowers on every table. You get to choose where you go. You're not assigned to a table like my mother was at her assisted living. They have top-notch chefs there. A person can go down to the kitchen all day long and get a snack or whatever they want to order. When you go to any one of the 3 meals, you can order what you want. I think that the apartment that we reserved for my brother has a view of the river, and he likes that a lot. I like their big giant windows and wonderful kitchen. The people there from the executive director down to Lisa, who is one of the marketing people, all of them are just so willing to work with you. The parking is incredible. Anybody coming in to visit will get a parking place. There are all these walking paths that go for miles, so if my brother has a scooter, he can ride it and go forever.