Mt. Ogden Health and Rehab Center

Cindy

Some rooms have adequate bathrooms. I had to share a toilet with another patient. Not a good situation. While using toilet, someone from adjoining room, walked in on me. Food is horrible. Food that should be hot or warm is always cold. When you are finished with a meal, takes staff hours to pick up tray. Worst of all, when you need help and push the call button, you wait up to 2 hours for someone to help or assist you. Some of the staff are pleasant others act as if you are a bother, and they dont have time to help you.

Gabriele

My friend is a resident of Mt. Ogden Health & Rehabilitation Center. The facility is nice but the turnover is crazy. It happened that she pushed a call button and it would take up to 3 to 4 hours for somebody to come in because they are understaffed. She's in a private room and the only patient in that room. The room where there were two patients was too small for two people. They have bingo. I sampled their food during Thanksgiving. They also had dinner for families. The Thanksgiving food wasn't bad but my friend said a lot of times the food is awful.

oliva

The social worker employed here is a freaking joke she threatens you with legal action if you try to remove your relatives I have a relative there that I'm currently trying to get out and she's pulling every trick she can to keep me from getting my relative out of there and put her in a facility in her home state of South Carolina it looks like I'm going to have to get an attorney or something this is ridiculous

CLJA

Food is not enough.cheeseburger for dinner,grilled cheese for lunch,nothing else.staff on Saturday not caring, meds not on time,showers not when promised.hopefully u will get a better meal plan,with more than just one item

Sleepingbeauty8

If you want good care for a loved one…go someplace else!!! This place is awful. When I first got here it took 21 days for me to get a shower. I had to tell an aide you’re coming with me to shower. This isn’t a new thing. You’re supposed to get a shower 3x a week. You’re lucky if you get 1 or 2. Either someone is too busy or too lazy to let you shower. Sometimes no one comes for like 45 min. when you push the call light. I’ve had to sit in wet/dirty briefs for times up to 3 hrs. No lie!! Don’t get me started on the kitchen!! They mess up my meals every time we eat! There’s been times where something looks disgusting & I order something else & the kitchen says they’re out of what I’m asking for because they’re too lazy to make it or they want to go home. This is great…I’m here for be malnutrition. They wonder why I’m not gaining weight. Duh! Can’t gain weight if you don’t eat. Some of the nurses are better than others. You don’t get your night meds until 10-11:30 when you should get them by 8. Some aides are better than others. If you have 1/2 a brain it doesn’t take long to figure out which aide falls into which category. Management is just as bad. Your complaints don’t get resolved. You just get more lies. The only good thing about here is a couple of the physical therapists. But weighing pros & cons, best you can do is find your loved one a different place to go. Especially if they need long term care. I am not kidding about this place. I’ve been here about 3 months & I’m looking for someplace else to go where you aren’t getting lied to, a bunch of lazy workers & nasty, filthy, disgusting neighbors who totally destroy the bathroom (4 people share a restroom) with no courtesy for your neighbor. Cannot WAIT to go somewhere, anywhere else.

EricH5u764jjgff

The staff seem very helpful BUT the leadership is seriously lacking. They are short on staffing, like many businesses are dealing with, but the leadership apparently can’t LEAD the staff they have. My mother has been there for 6+ months. She has suffered numerous UTIs due to a lack of daily cleaning of her catheter, and she’s been diagnosed as seriously dehydrated numerous times. Many times during my daily visits I notice she has no water, and I’ve spoken to the Director, “chief nurse”, and staff numerous times about something that should be so basic. DO NOT entrust your loved one here until the leadership is CHANGED.