McKendree Village

There was a patient that tested positive for the COVID-19. The patient was my mother’s neighbor. They are not sanitary. They do not clean rooms on a daily basis, nor do they wear a mask or gloves. My mother has been there 2 months and they have forgot to order her prescriptions 3 times which meant my mother was without pain medics for atleast 24 hours! This place should be shut down.

We really liked McKendree Village. They have a nice-sized apartment for my parents. My parents wanted a two-bedroom and it had many closets and storage space which seemed to really impressed them. The staff was very welcoming and friendly. They invited us to eat in their very nice dining area, where you sit down and they wait on you. They had three choices of entrees, deserts, etc. Food was all very delicious. The other residents were like so excited and they were like, "Oh please move here, we would love to have you all." They were really sweet. They did have a list of all of their activities, which was a whole lot. They would take them out for excursions or even if it's just out to eat or to shop. They also have a really nice indoor pool that they can do Tai Chi and all in there. That would be really good for my mother but she didn't feel that she would be up to that. They also have all the exercise equipments. My dad was very interested in their indoor pool and their exercise equipments. They also have a nice chapel there inside. It is Methodist-based. In fact, this was the main reason why they chose that place to go and look at because my father is a retired Methodist minister. They really liked it. This facility is a tower, so all the entrances are from the inside. The view from high up there is just out-of-this world. It is really beautiful. Overall, this really was a nice place and my parents were very happy with it. The only thing that they complained about was the smell of the hallways and how long and lonely those hallways seemed. That gave them a bad impression. Nevertheless, while my parents were there, they were all for it, but once they got back home, that's when they decided against it.

Today was my first visit to this facility. Upon my initial walk through everyone looked happy. Very few people were just sitting in front of their Television. Most of the patients were up walking the halls or sitting in the common area chatting. On gentleman and his care giver were visitin with some of his family. I loved the at home feeling I got upon arrival to this facility. I have another visit scheduled for later this week so far this place is good. Staff was very professional but loving and caring towards the patients. One tech even took time to help the patient straighten his room.

I have visited McKendree Manor and Towers on several occasions for different reasons throughout the years. I have an elderly grandmother who will eventually become a resident of this facility based on our visits there. I have found that the staff is attentive and takes the time to get to know each resident and their families. I have always been impressed that there was a pharmacy on site that carries a nice stock of durable medical supplies, and has a wonderful pharmacist that will answer all of your questions in plain and simple terms. My grandmother is excited about the hair and nail salon on site and the scheduled shopping trips. Mckendree offers 3 types of assisted living which is really neat. You can chose a private residence on the grounds, an apartment, or a full service nursing home if you need it. I have also seen first hand the safety protocols for a fire evacuation and was shocked at the efficiency that the staff was able to get everyone out doors and into safety. The only reason I gave this 4 instead of 5 stars is that the food isn't that great.